Confidence Ford of Norman
Norman, OK
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From beginning to end My recent purchase at Reynolds was a breath of fresh air! I had already attempted to purchase a vehicle at Two other dealerships, or what I prefer to My recent purchase at Reynolds was a breath of fresh air! I had already attempted to purchase a vehicle at Two other dealerships, or what I prefer to call circus' the shear lack of professionalism sent me looking for a different place to buy a car. I came across a vehicle at Reynolds and drove 2 hours to get there and was met with the most professional, fair and attentive staff I have ever encountered in my 20 plus years purchasing cars! Thank you Jason Benson ( salesman), Sean Porterfield (business office) and Scott Womack (Internet sales), for being the best buying experience my family and I have ever had from BEGINNING TO END! More
An awesome experience!! After the experience of totaling our car, the whole staff at Reynolds Ford made our whole experience a pleasant one. From our sales Rep (Mat Johnston After the experience of totaling our car, the whole staff at Reynolds Ford made our whole experience a pleasant one. From our sales Rep (Mat Johnston) to the finance department.(Franco DelCastillo). We will definitely be coming back to Reynolds Ford for any future purchases. More
New car purchase I purchased a Ford Explorer from Reynolds in 2013, Scott Womack was the salesman. I dropped in to see him on June 6. He was busy with a customer and I purchased a Ford Explorer from Reynolds in 2013, Scott Womack was the salesman. I dropped in to see him on June 6. He was busy with a customer and suggested I work with his associate Stephen Clarke. I told Stephen I wanted to downsize to an Escape and within an hour we had found the exact car I was looking for, completed the test drive, and had a trade in value for my car. The first purchase price they brought me was fair, I asked for a small adjustment and we had a deal. No games. What a great sales team More
Best car buying experience we'e ever had! Dave Clutter was very professional, answered all our questions and took extra time to help set up our phones,showed us how everything worked etc. The Dave Clutter was very professional, answered all our questions and took extra time to help set up our phones,showed us how everything worked etc. There was no high pressure to purchase anything we didn't want and with his personality, made it a "fun" experience. We would recommend asking for Dave. The dealership was by far the classiest ever. From the minute we hit the door. we were made to feel "special". They offer hospitality with specialty coffee , snacks etc. to make you feel "at home". The finance person ( Linda ) was again not "high pressure" and very helpful with suggestions and answers. We live in Texas, but it was worth every mile to buy at REYNOLDS. Thanks again Dave. You are the BEST! More
great customer service I have taken all my cars Reynolds ford of norman and Rick and his team has always took great care of me and my cars I have taken all my cars Reynolds ford of norman and Rick and his team has always took great care of me and my cars More
Excellent Was treated with respect and like a client needed to be treated. Service was outstanding and professional. Thanks Rick and ED. Will definitely do busi Was treated with respect and like a client needed to be treated. Service was outstanding and professional. Thanks Rick and ED. Will definitely do business with you again. More
excellent I am always treated with respect and a fair estimate, I believe. This is why I stay with Reynolds Ford in Norman. I have been with Reynolds Ford for I am always treated with respect and a fair estimate, I believe. This is why I stay with Reynolds Ford in Norman. I have been with Reynolds Ford for many years. More
Oil Change and tire rotation (The Works) in 45 minutes! Not only did I get my oil changed and my tires rotated, it was free because of points I had from previous work done. I had forgotten about the points, Not only did I get my oil changed and my tires rotated, it was free because of points I had from previous work done. I had forgotten about the points, but Rick spotted them and applied them. What a deal! More
5 star service 5 stars for service. Fluid for transmission too expensive Otherwise, great service, friendly, quick, easy to deal with. Been doing business there f 5 stars for service. Fluid for transmission too expensive Otherwise, great service, friendly, quick, easy to deal with. Been doing business there for years. Will continue. Joanipper@yahoo.com More
Service was completed professionally and on time. Arrived at my appointment time that I scheduled on-line the night before. Rick Dougherty met me as I exited my car. The service that I had scheduled w Arrived at my appointment time that I scheduled on-line the night before. Rick Dougherty met me as I exited my car. The service that I had scheduled when I made the appointment was explained thoroughly and I was given an estimate that was close to my final bill. Work was performed in the time frame that Rick said it would be completed. Car is running great. This is our family's 12 car purchased from Reynolds and I have most of my scheduled servicing performed here. Rick is always very helpful and professional. More