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Confidence Ford of Norman

Norman, OK

4.5
1,033 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,033 reviews

June 26, 2015

Unexpected Purchase of New F-150 Just came to dealership to get service on a 2003 F-150 that I bought new at the Reynolds dealership on Northwest Expressway. While I was getting that More

by Phil74
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wicker
Jul 01, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

June 26, 2015

Oil & filter change Short wait and ready to go. Good and improved service and waiting area. Access to any facility needed. Time passed quickly with entertainment avail More

by wodahs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Barrett, Bryan Beninger, Rick Dougherty
Jul 01, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. I'm glad we met and exceeded your expectations! We appreciate you and your business very much and we look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

June 25, 2015

Professional, no pressure We were looking for a low mileage F-150. Jason, the knowledgable salesperson who greeted us, pointed us to a vehicle that was all we wanted. We test d More

by neededatruck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Franco DelCastillo, Jason Benson
Jun 25, 2015 -

Confidence Ford of Norman responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Jason and Franco provided, and I am glad I was able to help as well! We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Parks GM

Jun 29, 2015 -

Confidence Ford of Norman responded

Thank you for the kind words. I'm glad you were pleased with the level of service that Jason and Franco provided, and I am glad I was able to help as well! We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

June 25, 2015

Easy purchase, no pressure, very relaxed! great customer service. I have purchased from Reynolds 3 times and was always treated fairly with no pressure to purchase until I was ready. More

by pickuptrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

June 23, 2015

Escape purchase The representative was polite, informed , helpful and respectful of my needs. Time was a bit of an issue because we had quite a wait to get to the fi More

by scurren
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Sean Porterfield
Jun 25, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience. Please know we value our customers' time and make every attempt to get people in and out as quickly as possible so we're sorry you had to wait a little longer than expected. We appreciate the time you took to fill out this review, your feedback is very important to us. We hope you enjoy your new Escape and we look forward to servicing you in the future! Mike Lang - General Manager

June 23, 2015

No pressure sales! We recently visited Reynolds Ford of Norman and had a pleasant experience. We went with hopes to just drive a few vehicles to narrow down what we wan More

by coeyandlinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wicker, Dan Smith
Jun 25, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Dan was able to help you with the purchase of your new Escape! We appreciate you and your business very much. Mike Lang - General Manager

June 23, 2015

My Superduty Ready when promised. Everything asked for accomplished. All questions answered and or explained. The remodeled service entrance is clean, neat and ser More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Jun 25, 2015 -

Confidence Ford of Norman responded

Charlie, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

June 19, 2015

outstanding Everyone We came in contact were professional ,friendly and helpful. The deal was completed in a timely manner with not time wasted sitting and waitin More

by Opa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan, Franco, and Eric, Eric McClintock, Franco DelCastillo
Jun 23, 2015 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. We know our customer's time is important so we put forth every effort to make each experience smooth, quick and easy! We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

June 19, 2015

Great experience Jason was very knowledgeable and helpful. They let me borrow the vehicle I was interested in overnight to test it out, and I brought it back the next More

by Bree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo
Jun 23, 2015 -

Confidence Ford of Norman responded

Bree,thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Jason was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

June 15, 2015

Service department I purchased my car from Reynolds and have all the service done at Reynolds and are also treated with the up most curtesy. I highly recommend Reynolds More

by Health100
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure, she normally works at Mazda
Jun 18, 2015 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. I'm glad you are pleased with the level of service our team delivers. We appreciate you and your business very much and look forward to servicing you again in the near future. Mike Lang - General Manager

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