Confidence Ford of Norman
Norman, OK
Filter Reviews by Keyword
By Type
Showing 1,033 reviews
Unexpected Purchase of New F-150 Just came to dealership to get service on a 2003 F-150 that I bought new at the Reynolds dealership on Northwest Expressway. While I was getting that Just came to dealership to get service on a 2003 F-150 that I bought new at the Reynolds dealership on Northwest Expressway. While I was getting that taken care of, my wife was looking at the new trucks on the lot and a sales representative met with her to show what was available. He pointed out a new 2014 F-150 that was available. To make a long story short, I bought the new vehicle and traded in the one that was in the shop for repair. An overall good experience all the way through sales and arranging the financing. Definitely satisfied with the Reynolds Ford dealership. More
Oil & filter change Short wait and ready to go. Good and improved service and waiting area. Access to any facility needed. Time passed quickly with entertainment avail Short wait and ready to go. Good and improved service and waiting area. Access to any facility needed. Time passed quickly with entertainment available and snacks if needed. More
Professional, no pressure We were looking for a low mileage F-150. Jason, the knowledgable salesperson who greeted us, pointed us to a vehicle that was all we wanted. We test d We were looking for a low mileage F-150. Jason, the knowledgable salesperson who greeted us, pointed us to a vehicle that was all we wanted. We test drove two trucks, and although we weren't planning on purchasing a vehicle at that time, we felt that the deal Jason was able to get us was very good. We bought the truck the next day. Jason, Mike (the GM), and Franco (the business manager) were professional, accommodating, and efficient. This was probably the easiest auto purchase we ever had. The facility is modern, clean, appealing, and comfortable. Their lot is organized and every vehicle is well-labeled. We visited several dealers in town but Reynolds was clearly the best one. More
Easy purchase, no pressure, very relaxed! great customer service. I have purchased from Reynolds 3 times and was always treated fairly with no pressure to purchase until I was ready. great customer service. I have purchased from Reynolds 3 times and was always treated fairly with no pressure to purchase until I was ready. ford 3 times More
Escape purchase The representative was polite, informed , helpful and respectful of my needs. Time was a bit of an issue because we had quite a wait to get to the fi The representative was polite, informed , helpful and respectful of my needs. Time was a bit of an issue because we had quite a wait to get to the finance office. More
No pressure sales! We recently visited Reynolds Ford of Norman and had a pleasant experience. We went with hopes to just drive a few vehicles to narrow down what we wan We recently visited Reynolds Ford of Norman and had a pleasant experience. We went with hopes to just drive a few vehicles to narrow down what we wanted to purchase in a few months. We met Mr. Dan Smith. He made the experience great! We were able to get the car we wanted without the pressure that we have experienced in the past. He was very informative and understanding. He went out of his way to make sure we were satisfied. This resulted in an awesome deal and we love our new (to us) Escape! We will definitely go back to Reynolds Ford when we are ready for our upgrade. Dan is the MAN! More
My Superduty Ready when promised. Everything asked for accomplished. All questions answered and or explained. The remodeled service entrance is clean, neat and ser Ready when promised. Everything asked for accomplished. All questions answered and or explained. The remodeled service entrance is clean, neat and service advisors have cool quarters! More
outstanding Everyone We came in contact were professional ,friendly and helpful. The deal was completed in a timely manner with not time wasted sitting and waitin Everyone We came in contact were professional ,friendly and helpful. The deal was completed in a timely manner with not time wasted sitting and waiting. We were able to get the vehicle with the options We wanted from inventory. Thanks , More
Great experience Jason was very knowledgeable and helpful. They let me borrow the vehicle I was interested in overnight to test it out, and I brought it back the next Jason was very knowledgeable and helpful. They let me borrow the vehicle I was interested in overnight to test it out, and I brought it back the next day and purchased it! No pushy sales and a great selection of cars. I would definitely buy from Reynolds again :) More
Service department I purchased my car from Reynolds and have all the service done at Reynolds and are also treated with the up most curtesy. I highly recommend Reynolds I purchased my car from Reynolds and have all the service done at Reynolds and are also treated with the up most curtesy. I highly recommend Reynolds More