Confidence Ford of Norman

very good The service was quick and thorough. And very satisfactory. I always use Reynolds for the service of my vehicle. The employee's that I were very expe The service was quick and thorough. And very satisfactory. I always use Reynolds for the service of my vehicle. The employee's that I were very experienced. More

Truly Earned Our Business From the first time we stepped on the lot to the minute we drove off in our new truck we received top notch service. Our salesman Ricky was very infor From the first time we stepped on the lot to the minute we drove off in our new truck we received top notch service. Our salesman Ricky was very informative, humorous and even had a great interaction with my daughters (ages 4 & 8). Eric and Sean also played important roles during the pricing and financing portion of our trip to Reynolds... Needless to say they were both just as great as Ricky. A top notch experience all around for our family. Thanks again Ricky & Co. For such a great experience! We will see you again in the future!!! More

Service of ford flex Work was performed well and vehicle delivered much quicker than I anticipated. Service Advisor was very helpful, and in fact was able to provide me wi Work was performed well and vehicle delivered much quicker than I anticipated. Service Advisor was very helpful, and in fact was able to provide me with information regarding the unlock code within minutes after I posed the question. I was pleased with the repair work done. More

Bought a used Ford F-150 Jeff Tullius was/is my salesman! Jeff was ready to help me with finding the pickup I was wanting. He listened to what I wanted in a vehicle and he wen Jeff Tullius was/is my salesman! Jeff was ready to help me with finding the pickup I was wanting. He listened to what I wanted in a vehicle and he went out of his way to make it come true! I told him what I was looking for and how much I was willing to spend on it. He did everything he could to get me what I wanted and also made me feel very comfortable while waiting for results. He is a very nice man, not pushy at all. He knew what I wanted and he got me the results I was looking for!!!! Thank you so much Jeff!! I will recommend you to my friends and to anyone who is wanting a good, decent and NOT PUSHY salesman!!!! More

Upfront & Respectful Wasn't harrassed by sales personnel. Michael Sheats was my sales associate. He listened to my requests & he along with the rest of the dealership help Wasn't harrassed by sales personnel. Michael Sheats was my sales associate. He listened to my requests & he along with the rest of the dealership helped me get where I wanted to be. Ed Rider in finance did a really great job as well. Would definitely recommend Reynolds Ford in Norman to a friend! More

The service rep---Tammy---goes above and beyond to assist. This customer rep. for service is ALWAYS friendly and helpful when I take my pickup in for repair work. She goes the extra mile to assure customers a This customer rep. for service is ALWAYS friendly and helpful when I take my pickup in for repair work. She goes the extra mile to assure customers are taken care of in an efficient manner. More

Good service The service is reasonably fast and efficient and fair. Perhaps a little too quick, focusing more on billable hours than actual service. They don't tr The service is reasonably fast and efficient and fair. Perhaps a little too quick, focusing more on billable hours than actual service. They don't try overselling, but they don't really seem to value your investment as much as you might. More

Great first car experience! I went in intent on leasing a vehicle being that it was my first car! My brother and I were greeted by Torrea (not jumped or stalked like most dealers I went in intent on leasing a vehicle being that it was my first car! My brother and I were greeted by Torrea (not jumped or stalked like most dealerships who basically hold on to your car as you pull in). Now I had my heart set on a Kia but being that my brother had owned so many Fords I wanted to give it a try! Right away I fell in love with the Fusion SE mind you my first car from my parents was an Audi A4! Now apparently Norman is not that used to leasing vehicles whereas in Michigan it seems to be all they push for! So instead of lying Torrea was very upfront in letting us know that this would be his first lease! I have to say, have a salesman admit to a fault was a first but a humbling experience so I immediately felt better about my choice. Enter big buff Mike Wicker! Now this guy knew his stuff. Unfortunately we left the first day a bit frazzled so Mike could get us more info on any specials being advertised and by 10 am he had them in my email ready to go! So I am now looking super fly in my brand new 2016 Ford Fusion SE (as if I needed the car but I guess it's cooler then telling friend to hop on the pegs!) More

Customer Serive Customer Service was great! would suggest this dealership to anyone who is looking to purchase a new car, our sales guy was great and personable, and Customer Service was great! would suggest this dealership to anyone who is looking to purchase a new car, our sales guy was great and personable, and the finance company was on top of things and not a lot of waiting around. More

Always the best We've been using Reynolds Ford for service for years. It doesn't matter whether I bring the vehicle in or my wife does, they treat each of us with res We've been using Reynolds Ford for service for years. It doesn't matter whether I bring the vehicle in or my wife does, they treat each of us with respect and appreciation. They give us a clear description of the issue without talking down to us, they are always courteous and helpful, and very timely in their work. Ne ver have we had to take a vehicle back to them because the job wasn't done right the first time. We will always use Reynolds. More