Confidence Ford of Norman

Rick Our Service Advisor Was Awesome!!! I had my Ford Escape in for an Oil Change as well as taking care of a recall that my vehicle had. Rick was the advisor that I dealt with and he was gr I had my Ford Escape in for an Oil Change as well as taking care of a recall that my vehicle had. Rick was the advisor that I dealt with and he was great very friendly and took care of everything we needed in a timely matter. He also stayed in contact with me throughout the whole process and we will defiantly be back in a few months for the next oil change! More

Excellent customer service! Our salesman Stephen Clark went above and beyond to us with the purchase of a used vehicle. He made us feel comfortable about driving two hours just Our salesman Stephen Clark went above and beyond to us with the purchase of a used vehicle. He made us feel comfortable about driving two hours just to look at the truck. It was exactly how he described it and we were able to to make a deal. He was very straight forward and there were no bad surprises. All of the staff that we had contact with were very friendly and went out of their way to make sure we were being taken care of. We would highly recommend Reynolds Ford! More

Salesman was excellent! The salesman and the closer were both excellent! Jason(salesman) was informative about the vehicle. He patiently explained the new devices on the car The salesman and the closer were both excellent! Jason(salesman) was informative about the vehicle. He patiently explained the new devices on the car and made sure that I knew how to use them effectively. More

Kristian Ford is a great salesman Kristian Ford was an awesome sales man. I got a great deal for the money. I didn't need a truck but he kept me looking and interested. Made the buying Kristian Ford was an awesome sales man. I got a great deal for the money. I didn't need a truck but he kept me looking and interested. Made the buying experience fun and easy. My business we call that Inviting, Easy , and Safe. More

Great Experience We purchased a new 2015 Transit Wagon. Our salesman, Jeff Tullius, was great! The experience was laid back and very comfortable. No high pressure s We purchased a new 2015 Transit Wagon. Our salesman, Jeff Tullius, was great! The experience was laid back and very comfortable. No high pressure sales tactics or gimmicks. I would definitely recommend this dealer. More

Customer Service! Fantastic customer service. We dealt with Jordan Prestwood (salesman) & Franco (finance) and they were great. Very friendly and none of the pushy sale Fantastic customer service. We dealt with Jordan Prestwood (salesman) & Franco (finance) and they were great. Very friendly and none of the pushy sales that I was afraid of encountering when shopping for a vehicle. Very knowledgeable on the vehicles we were interesting in and looking at. Our family comes to this dealership anytime we're in the market for another vehicle and we will continue to do so for these very reasons. Great place. More

Reynold's new car sales and service. I have purchased some 4 or 5 new vehicles from Reynolds and always had them serviced there throughout the warranty period. I have never encountered a I have purchased some 4 or 5 new vehicles from Reynolds and always had them serviced there throughout the warranty period. I have never encountered a situation which was not resolved. Gene Black More

Excellent Experience Had a great experience here. Fast and easy process. Had the truck I wanted. Trade in value was good as well. Thank you Reynolds for another great buyi Had a great experience here. Fast and easy process. Had the truck I wanted. Trade in value was good as well. Thank you Reynolds for another great buying experience! More

DONT BUY HERE WILL NEVER GET YOUR WARRANTY REFUND I purchased a 2015 F150 Brand New from this dealership, they were very nice and helpful until after the sale!!!! I purchased the all the extended war I purchased a 2015 F150 Brand New from this dealership, they were very nice and helpful until after the sale!!!! I purchased the all the extended warrantys, GAP, Rim Covererge, etc. I called 2 weeks after to cancel the warrantys, I still waiting on my refund to be credited to my account at Ford Motor Credit, They sent the check to the wrong address and have called many times and spoke with the General Manager Mike Lang to explain the issues and to try to correct it, he informed be that the check had been disperced and it was out of ther hands and then HUNG UP on me and NO LONGER takes my calls, Called back and FINALLY Caught the Owner Dale Daniels and explained the Situation he said that he would correct the problem and call me back, Mr. Daniels never has called me back and im yet to get my refund its to the point that Even FORD MOTOR CREDIT IS ASKING WHAT THE PROBLEM IS!!!! More

Friendly and Fast We met Kristian when we entered and he took us straight to the vehicle that we were interested in. We were test driving within minutes of walking on We met Kristian when we entered and he took us straight to the vehicle that we were interested in. We were test driving within minutes of walking on the lot. Kristian provided us with everything we needed to make our decision and without any pressure. Dan and Franco were also very helpful and thanks to all their efforts, we were able to drive our new family vehicle off the lot that afternoon. Very pleased. Thanks! More