
Confidence Ford of Norman
Norman, OK
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We were very pleased with how easy the entire vehicle purchasing experience was at Reynolds Ford in Norman. Rayshawn Morris was our salesperson and he was so helpful with the whole process of deciding on purchasing experience was at Reynolds Ford in Norman. Rayshawn Morris was our salesperson and he was so helpful with the whole process of deciding on the right model, test driving, and then buying our pick. Having been through this whole process of buying cars and company trucks numerous times through the years, working with Rayshawn and the Reynolds staff was a refreshing experience. I highly recommend Reynolds Ford and Rayshawn Morris. More
Reynolds Ford has been our dealership for everything from buying used, new cars to service. We have always had a great experience which is why we recommend Reynolds to all our family and friends and have com buying used, new cars to service. We have always had a great experience which is why we recommend Reynolds to all our family and friends and have come back year after year. More
At the end of my rope with this dealership. I've had my truck in their service department 5 or 6 times to try to fix an issue that began as a result of their own service (tire rotation). Issue was opened i truck in their service department 5 or 6 times to try to fix an issue that began as a result of their own service (tire rotation). Issue was opened in the beginning of July and I'm still trying to get anyone to fix this. Now I have a one year old truck (which I love) that wobbles every time I get it up to 65. A completely fixable issue that they have blamed on everything but themselves. My only option now is to force them to take the truck back, which I hate to do because I do love the truck. Service department calls me back one out of three times. The GM was supposed to call me, has not. Luckily it's such a good looking truck I get compliments all the time. Which is always a chance to tell someone every other day to make sure not to go to Reynolds Ford in Norman. More
Best car buying experience I have ever had. Every team member was professional, polite, and helpful. Zero hassles. Never experienced that before. member was professional, polite, and helpful. Zero hassles. Never experienced that before. More
Bought a pickup out of town. Brought it to Reynolds for a bumper to bumper inspection. The entire service group was very professional, communicated through each step. I highly recommend Reynolds Ford!!! a bumper to bumper inspection. The entire service group was very professional, communicated through each step. I highly recommend Reynolds Ford!!! More
My vehicle was vandalized while being serviced at Reynolds Ford in Norman. The tailgate was stolen off my pickup. The service manager said I was lucky they didn't steal my catalytic converters as wel Reynolds Ford in Norman. The tailgate was stolen off my pickup. The service manager said I was lucky they didn't steal my catalytic converters as well, and wished me luck with insurance and filing a police report. More
I went in for a recall and Reynold kept the Truck for 3 days Scratch my window tint and other areas. Taken my truck elsewhere to repair the tint. Left 2 permanent scratches on glass window. No apology. days Scratch my window tint and other areas. Taken my truck elsewhere to repair the tint. Left 2 permanent scratches on glass window. No apology. More
One of the best salesman I have ever had, not pushy, very friendly and knowledgeable. Finance person was amazing, he definitely knows his job and does it well. friendly and knowledgeable. Finance person was amazing, he definitely knows his job and does it well. More