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Confidence Ford of Norman

Norman, OK

4.3
1,034 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,034 reviews

June 21, 2017

Terrible experience the first time around ...now I'm getting a letter from Scott Womack congratulating me on having my truck 3 years and asking for referrals. Why no letter on year 1 or 2. L More

by tom123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Womack, Franco DelCastillo
Jul 13, 2017 -

Confidence Ford of Norman responded

Thank you for your comments pertaining to your recent experience with our dealership. As I mentioned in our recent conversations on this topic, I have personally looked into the situation and can assure you that I have reviewed your comments with our entire finance staff so they are aware of the proper conduct and professionalism that we expect and demand from all our employees. We value you and your business. Thank you for bringing this to our attention. Respectfully Mike Lang General Manager (405) 321-2411

June 19, 2017

Great service! We came into Reynolds Ford of Norman to test drive a vehicle. We ended up having a great experience with every staff member we came in contact with. I More

by millermomjenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Joe Galindo, Enrique Villagran
Jun 20, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to check out our great selection of vehicles here at Reynolds Ford of Norman. We appreciate you and we enjoy giving the service you expect and deserve. Please let us know if you have any questions of if you need anything. Best Wishes - Mike Lang General Manager

June 16, 2017

Excellent Service On the 10th of June, 2017 my husband, 5 boys and I went to Reynolds Ford of Norman to purchase a vehicle. Steve Adams, welcome us to the dealership a More

by Whitehead Family/Veteran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Jun 20, 2017 -

Confidence Ford of Norman responded

Dear Whitehead family, we very much appreciate the time you took to give us this review. Steve, Franco and the team also appreciate your repeated business. We hope you enjoy your new Expedition along with your new F-150. Please let us know if you have any questions or if you need anything else. Best Wishes - Mike Lang General Manager

June 14, 2017

GREAT This is the 5th auto I have bought at Reynolds. The personal were all great and treated with respect. My wife I would like to say thanks to the staf More

by Edge
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy was great., Jeremy Cash
Jun 16, 2017 -

Confidence Ford of Norman responded

Thank you for your continued business. You and your wife are very much appreciated. Please let us know if you need anything else. Thank you again. Best Wishes - Mike Lang General Manager

June 14, 2017

very happy with my service my appointment time was kept, my truck breaks were fixed quick and most of all, my truck worked great when driving home..Thank you, Brandon. At check More

by wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Johns
Jun 14, 2017 -

Confidence Ford of Norman responded

Wendy, we are very glad to deliver the experience and service you deserve and that is the best. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

June 13, 2017

Great They were very nice aand ready to help. Also they didn't aggressively push people to buy a car like other dealers. I was very happy to have them. More

by Yi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Sunny Tyrney
Jun 14, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. We never want to ever come across pushy or aggressive and that is what sets us apart from other dealerships. We are dedicated to creating a relaxing atmosphere for each and ever customer. Thank you again for this review and for your business. Best Wishes - Mike Lang General Manager

June 12, 2017

GET"er DONE!!!! Thanks to Jason Benson Jason was very pleasant to work with, had the perfect King Ranch Pickup, had all the rite answers, and we appreciated his professional attitude! Great More

by 123Hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wicker, Jason Benson, Joe Galindo
Jun 14, 2017 -

Confidence Ford of Norman responded

Linda & Ronny, thank you for taking the time to give us this review. Jason and the team appreciate you and your business. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

June 10, 2017

Internet Sale Found car on line on a sunday and sent e-mail. Immediately got a response. Monday morning received another e-mail with a video of the vehicle. Will More

by williamshome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
Jun 12, 2017 -

Confidence Ford of Norman responded

We are always happy to help. Thank you for choosing us for your new vehicle purchase and thank you for his review. Best Wishes - Mike Lang General Manager

June 08, 2017

Martin is absolutely an incredible salesman. Martin Wiley has been so very helpful to me as this is my very first car i'm purchasing on my own. He is a very sweet, friendly, and personable guy. J More

by gabbybrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Martin Wiley
Jun 09, 2017 -

Confidence Ford of Norman responded

Gabby, thank you for taking the time to give us this review. Martin and Joe are very happy to help you anytime. We understand that purchasing a vehicle can be stressful but here at Reynolds we work hard to make each visit smooth and hassle free. Thank you for your feedback and thank you for your business. Best Wishes - Mike Lang General Manager

June 08, 2017

service review I called about a problem that was rendering my vehicle unusable. I received rapid service when I delivered my car. a full point review was done. not o More

by robin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Beninger
Jun 09, 2017 -

Confidence Ford of Norman responded

Robin, we are glad to help anytime. Thank you for taking the time to write this review and thank you for your business. Please let us know if you need anything else. Best Wishes - Mike Lang General Manager

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