Confidence Ford of Norman
Norman, OK
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Car buying Fantastic buying experience. Mr Lopez listened to us, understood what we could afford, did not pressure us, was knowledgeable, personable, professiona Fantastic buying experience. Mr Lopez listened to us, understood what we could afford, did not pressure us, was knowledgeable, personable, professional. Would definitely recommend Mr Lopez to future buyers and will call him again. More
Extremely Pleased My experience was equal to the best buying experience I have ever had. Salesman Steve Adams was one of the best. Checking out with the Finance Joe Gal My experience was equal to the best buying experience I have ever had. Salesman Steve Adams was one of the best. Checking out with the Finance Joe Galindo was excellent. The only other time I have had an excellent experience buying a vehicle was I bought the vehicle, a Lincoln MKX, I traded in from Reynolds Lincoln in Norman. More
Purchased a 2015 Fusion We have been purchasing cars, trucks and suvs, for many, many years, We were extremely please to have worked with Steve Adams, he is very knowledgeabl We have been purchasing cars, trucks and suvs, for many, many years, We were extremely please to have worked with Steve Adams, he is very knowledgeable about the cars. Very easy to work with. He even helped us with getting to know the car. We went from a 06 model to a 15 model and there is a lot of new things. He even offered to help us with any other questions or problems that come up. I am glad that he "chased" us out in the parking lot. I would work with Mr. Adams again. More
Great dealership! Knowledgable and friendly staff! I have been using the Reynolds Ford service department for almost 20 years, and just bought my second new Ford from them--a Fusion. Jeff Tullius in sa I have been using the Reynolds Ford service department for almost 20 years, and just bought my second new Ford from them--a Fusion. Jeff Tullius in sales is a great guy--knowledgeable, low pressure, very helpful and straightforward. As a women buying a car, I was initially nervous to buy new because I'd heard so many horror stories of sales staff trying high pressure sales techniques on women, but both experiences have been great. I'd highly recommend Jeff--he has many years of experience, and is just straightforward and friendly. Service staff have always been honest and very competent. On the very very rare occasions when something doesn't seem to have been totally fixed the first time, they always bend over backwards to make it right. Joe Galindo in financing was also a pleasure to work with--efficient, competent, and another really nice guy. I'm sold on Reynolds Ford! More
new truck purchase Sales team was very helpful, friendly and knowledgeable. This was our 3rd purchase from this dealership. Scott Womack, John Williamson and Sean Por Sales team was very helpful, friendly and knowledgeable. This was our 3rd purchase from this dealership. Scott Womack, John Williamson and Sean Porterfield all did a great job. Dan Smith also. More
Excellent and very hospital We loved our experience with Jason T. at Reynolds. We hadn't bought in 15 years so you can imagine the indecisiveness on what to purchase. Two weeks i We loved our experience with Jason T. at Reynolds. We hadn't bought in 15 years so you can imagine the indecisiveness on what to purchase. Two weeks in and boom his patience helped us to find the vehicle just for us. No pushy business just to sell a car and only complete care towards us and finding a great fit for us. Especially since we would be in it for a while lol. 1 car down and another in the near future. Guess who we will use? Your right, JASON THOMAS. Enrique was also very great! Thank you for your guidance in the beginning. This will definitely be a place we recommend people to go so be on your toes. Finance dept: Awesome!! Good laughs and pleasant. Did not seem like a transaction. Was definitely our best experience More
Awesome We had a awesome sales person he did great every thing went smoothly I just wish I could of got more for my trade other than that went good We had a awesome sales person he did great every thing went smoothly I just wish I could of got more for my trade other than that went good More
Best experience I have ever had buying a vehicle! Steve made the task of buying a Mustang the fun experience that it should be. He was patient with my many questions and knowledgeable with his Steve made the task of buying a Mustang the fun experience that it should be. He was patient with my many questions and knowledgeable with his responses. He helped me choose the vehicle that fit all my needs and reached all my expectations. When people ask me where I got my new ride I tell them to go see Steve Pfohl at Reynolds Ford and you'll drive away happy. More
Enjoyed dealing with Tyler & Joe. The accounting people were a little vague and hard to deal with not so friendly and willing to work. Everyone else was very helpful and very friendly. The accounting people were a little vague and hard to deal with not so friendly and willing to work. Everyone else was very helpful and very friendly. More
Great Experience! At 73 years of age young, my wife and I have bought a lot of cars and vans. Through all those I have never felt led to write a review of my experien At 73 years of age young, my wife and I have bought a lot of cars and vans. Through all those I have never felt led to write a review of my experience, but after buying a new Ford Escape at Reynolds Ford in Norman, I would like to share my thoughts. I can honestly say this was the most enjoyable experience I have had in my lifetime while buying a vehicle. In addition to getting a car that we really like, our salesman, Steve Pfohl, was the main reason we enjoyed this buying experience so much. First he was thoroughly knowledgeable in the workings of these cars as applies to us the drivers and he had the communications skills to explain to us novices how to use all these sophisticated devices to make our driving experiences the best. Plus he made it fun, laughing and joking with us and seemingly enjoying himself as much as we were. When we kept making changes in what vehicle we thought we wanted, he never got upset but always just said, “let me get the information on that for you” and he did. So we left there happy with a new car but leaving behind a salesman I’d like to stop by and say hi to every once in a while (and I will). And he told us that if we ever had a question to stop by and ask him, and I believe he meant it. Thanks Steve for making this so fun for us, and, if God is willing, and we live long enough I’ll come see you for its replacement some day. Danny Cossairt More