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Confidence Ford of Norman

Norman, OK

4.3
1,034 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,034 reviews

September 05, 2017

Car buying Fantastic buying experience. Mr Lopez listened to us, understood what we could afford, did not pressure us, was knowledgeable, personable, professiona More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Franco DelCastillo, Manny Lopez
Sep 06, 2017 -

Confidence Ford of Norman responded

Charles, thank you so much for taking the time to write a review and sharing your experience with us. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! We agree with you. Manny is an exceptional employee and truly an asset to our sales team. We appreciate your business and look forward to servicing you in the near future. Best Wishes - Mike Lang General Manager

September 02, 2017

Extremely Pleased My experience was equal to the best buying experience I have ever had. Salesman Steve Adams was one of the best. Checking out with the Finance Joe Gal More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams, Joe Galindo
Sep 04, 2017 -

Confidence Ford of Norman responded

Pete, thank you for taking the time to give us this review. Steve, Joe and the team are always happy to help deliver the best and that is what you deserve, the best! Thank you also for your business. If you need anything else, please feel free to stop by or give us a call. Best Wishes - Mike Lang GM

September 02, 2017

Purchased a 2015 Fusion We have been purchasing cars, trucks and suvs, for many, many years, We were extremely please to have worked with Steve Adams, he is very knowledgeabl More

by Touhey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Steve Adams
Sep 04, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. We agree that Steve is very knowledgeable and is ready to help any time. If you have any other questions or if you would like to stop in for a great cup of coffee, stop on by anytime. Thank you again for this review and for your business. Best Wishes - Mike Lang GM

September 01, 2017

Great dealership! Knowledgable and friendly staff! I have been using the Reynolds Ford service department for almost 20 years, and just bought my second new Ford from them--a Fusion. Jeff Tullius in sa More

by tavaugha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tullius, Joe Galindo
Sep 01, 2017 -

Confidence Ford of Norman responded

We appreciate the 20 years you have been with us and for the second purchase you just made! We hear the horror stories as well and that is why it's important that we show our customers' that we are different from the rest. I am glad Jeff, Joe and the team was able to help you feel comfortable during your visit. Thank you again and thank you for this great review. Best Wishes - Mike Lang GM

August 30, 2017

new truck purchase Sales team was very helpful, friendly and knowledgeable. This was our 3rd purchase from this dealership. Scott Womack, John Williamson and Sean Por More

by Truckbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Sean Porterfield, Dan Smith, John Williamson
Sep 01, 2017 -

Confidence Ford of Norman responded

Thank you for your continued business, you are very appreciated. We hope you enjoy your new truck and know that if you need anything from Scott, John, Sean or any of the team members, feel free to call or stop on by. Best Wishes - Mike Lang GM

August 28, 2017

Excellent and very hospital We loved our experience with Jason T. at Reynolds. We hadn't bought in 15 years so you can imagine the indecisiveness on what to purchase. Two weeks i More

by Shane/Brad Johnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Thomas
Aug 29, 2017 -

Confidence Ford of Norman responded

Shane & Brad, We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad that Jason and Enrique were able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Mike Lang GM

August 27, 2017

Awesome We had a awesome sales person he did great every thing went smoothly I just wish I could of got more for my trade other than that went good More

by Snerulv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Sandlin, Sean Porterfield, Stephen Pfohl
Aug 29, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. I know every team member here all work hard to deliver the best service and it’s always great to hear feedback that we are succeeding with creating a smooth and hassle free visit. Thank you again for this review and for your business. Best Wishes - Mike Lang GM

August 26, 2017

Best experience I have ever had buying a vehicle! Steve made the task of buying a Mustang the fun experience that it should be. He was patient with my many questions and knowledgeable with his More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Pfohl
Aug 29, 2017 -

Confidence Ford of Norman responded

Eric, thank you for the great feedback. Steve and the team are very happy to help with finding the perfect vehicle along with delivering the service that reaches high expectations. Thank you again for this great review and for your business.. Enjoy your new Mustang! Mike Lang – GM

August 23, 2017

Enjoyed dealing with Tyler & Joe. The accounting people were a little vague and hard to deal with not so friendly and willing to work. Everyone else was very helpful and very friendly. More

by Kristin K Baumann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Galindo, Tyler Easton
Aug 24, 2017 -

Confidence Ford of Norman responded

Kristin, I am very sorry to hear this. I will make sure I speak with the finance department to see what we could have improved on during your visit. Thank you very much for your feedback and business. You are very appreciated. Best Wishes - Mike Lang General Manager

August 21, 2017

Great Experience! At 73 years of age young, my wife and I have bought a lot of cars and vans. Through all those I have never felt led to write a review of my experien More

by dkcossairt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Pfohl
Aug 24, 2017 -

Confidence Ford of Norman responded

Danny, we are very honored to receive such a great review and for it being your first to give, thank you! Steve and the team all work hard to deliver the best and it's always great to hear our customer's satisfaction and feedback, you are very appreciated. Like Steve said you are always welcome to stop by and make sure you grab a coffee while you are here. We look forward to seeing you again! Best Wishes - Mike Lang General Manager

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