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Confidence Ford of Norman

Norman, OK

4.3
1,034 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,034 reviews

December 01, 2017

Best in class My initial purchase consideration was a Ford Explorer; however, I also said I might be interested in an Expedition, since my current vehicle is an exp More

by johnb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Lopez, Jason Thomas, Manny Lopez, Jason Thomas
Dec 01, 2017 -

Confidence Ford of Norman responded

John, thank you for sharing your experience and taking the time to write this review. Here at Reynolds Ford we put forth every effort to make each experience smooth, and easy while providing a large inventory of great vehicles to choose from. We are glad to hear that both salesmen were able to help you find the exact vehicle that fits your need. We very much appreciate you and your business. Best Wishes - Mike Lang General Manager

November 29, 2017

Thanks to Scott Womack We appreciate the thoughtful approach that Scott Womack used in helping us to select a car that best fit our needs. His knowledge of the structure and More

by william Kerber
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Scott Womack, Joe Galindo, Jamie Moskowitz
Nov 29, 2017 -

Confidence Ford of Norman responded

William, thank you for your business and for taking the time to give us such a great review. Scott and the team are always here to answer any questions. Please let us know if you need anything else. Best Wishes - Mike Lang GM

November 16, 2017

Car buying experience I enjoyed working with Enrique. He even got my humor! I’m so very glad I was able to purchase locally. My husband Rex unexpectedly died in August and More

by Warehouse wench
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Villagran
Nov 17, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to visit our location and for this review. We are very sorry to hear about your loss. Please let us know if you need anything else or if you have any questions. Thank you again. Best Wishes - Mike Lang GM

November 16, 2017

Fun, knowledgeable salesman Steve assisted me in closing the deal on my 2008 Ford Explorer, and I couldn’t be happier. Everything we discussed that I had read online about the c More

by DaveTheExplorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Benson, Steve Adams, Jamie Moskowitz
Nov 17, 2017 -

Confidence Ford of Norman responded

Dave, thank you for taking the time to give us this review. Steve and the team always enjoy visiting with customers, talkers are always welcome! Here at Reynolds we also want everyone to feel relaxed with his or her purchase so we enjoy displaying our strength in patience. Thank you again for this review and for your business. Enjoy your new Explorer. Best Wishes - Mike Lang GM

November 08, 2017

Professionalism Great experience buying a used car. Personnel was very attentive and direct. Steve Adams was very helpful and informative. My experience is that th More

by rsantizo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Dan Smith, Steve Adams
Nov 09, 2017 -

Confidence Ford of Norman responded

Thank you for this review and your feedback. Steve and the team all appreciate you and the time you took to visit our dealership. Please let us know if you need anything else. Best Wishes - Mike Lang GM

November 03, 2017

Purchase of King Ranch F150 Went to Reynolds Ford to purchase a vehicle. John worked with me very patiently as I changed my mind on what to purchase three times. John worked with More

by jimkimberlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Sean Porterfield, John Williamson
Nov 03, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. We do believe John is a great asset to our team, and it's always great to hear when a team member is able to help make each visit pleasant. Thank you again for the review also for your business and recommendation! Best Wishes - Mike Lang GM

November 02, 2017

Over all good experience Steve was great to deal with. Had selected him as salesman before I went in. Called and asked him to put eyes on the vehicles I was looking at before More

by wbowen13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Steve Adams
Nov 08, 2017 -

Confidence Ford of Norman responded

Reynolds Ford of Norman said on 11/03/2017 04:18 PM (Private Message) I am very sorry to hear you were disappointed with your visit to our dealership. Our pricing is structured around online being the lowest price available. If there were any negotiations its because we were already at our lowest sales point. If the mirror is loose, please feel free to bring the vehicle back up and we will check it out!. We want to make sure you are taken care of. We are very sorry that any damage was done while finishing the paper work but we are always willing to correct the issue. With used vehicles there will be blemishes, however nothing was covered up from the point of sale. Please let us know if you need anything else. Thank you Mike Lang – General Manager

October 25, 2017

Great experience Enrique very good salesman to work with. Also Dan (customer service and Joe(Finance) great. Very pleasant experience with no "high pressure" type tact More

by bobo22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Joe Galindo, Enrique Villagran
Oct 30, 2017 -

Confidence Ford of Norman responded

Thank you for taking the time to give us your feedback, you are very appreciated. Enrique, Dan, Joe and the team are always working hard to deliver above and beyond. We never want anyone to feel pressured when visiting so it's nice to hear we are fulfilling our goals. Thank you again for this review and for your business. Best Wishes - Mike Lang GM

October 24, 2017

Very professional. Good experience. I drove over 100 miles to conclude the "deal." From my initial phone call until I drove off the lot, my experience was very good. All went well and More

by Highway man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Womack, Franco DelCastillo, Tyler Easton
Oct 25, 2017 -

Confidence Ford of Norman responded

We very much appreciate the drive you took out to our dealership. Thank you very much for this review and for your business. Give us a call if you have any questions or if you need anything. Best Wishes - Mike Lang GM

October 22, 2017

Great experience Great experience, people were wonderful to work with. Friendly sales personnel. No pressure to buy. Caring and friendly crew. Presented many options f More

by Robnkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Steve Adams
Oct 23, 2017 -

Confidence Ford of Norman responded

Rob & Kim, thank you for this review and for your business. We are always happy to deliver a smooth, no pressure visit. We hope you enjoy your new vehicle for years to come. Best Wishes - Mike Lang GM

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