Confidence Ford of Norman
Norman, OK
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Best in class My initial purchase consideration was a Ford Explorer; however, I also said I might be interested in an Expedition, since my current vehicle is an exp My initial purchase consideration was a Ford Explorer; however, I also said I might be interested in an Expedition, since my current vehicle is an expedition. The salesmen were very patient in showing me both, and I ultimately purchased an expedition, and I couldn't be happier. I worked with two different salesmen since one was off the day I finally purchased the vehicle, and felt nothing but cooperation between the two of them. It was a very smooth process for start to finish with all departments. I would recommend the dealership as a highly professional but personal place to do business. Sincerely, John Beavers More
Thanks to Scott Womack We appreciate the thoughtful approach that Scott Womack used in helping us to select a car that best fit our needs. His knowledge of the structure and We appreciate the thoughtful approach that Scott Womack used in helping us to select a car that best fit our needs. His knowledge of the structure and features of the cars we looked at made it easy for us to make what we think was the right decision, We would definitely recommend the Reynolds Ford Team and particularly Scott to any of our friends looking to buy a new car. More
Car buying experience I enjoyed working with Enrique. He even got my humor! I’m so very glad I was able to purchase locally. My husband Rex unexpectedly died in August and I enjoyed working with Enrique. He even got my humor! I’m so very glad I was able to purchase locally. My husband Rex unexpectedly died in August and I think would be pleased with my selection. Thank you again Enrique. More
Fun, knowledgeable salesman Steve assisted me in closing the deal on my 2008 Ford Explorer, and I couldn’t be happier. Everything we discussed that I had read online about the c Steve assisted me in closing the deal on my 2008 Ford Explorer, and I couldn’t be happier. Everything we discussed that I had read online about the car was accurate. The vehicle is immaculate and I’m very impressed with the dealership detail. Super quick (and I talk a LOT) transaction. Thank you for your patience and staying late to complete my purchase. Very happy to have met you. More
Professionalism Great experience buying a used car. Personnel was very attentive and direct. Steve Adams was very helpful and informative. My experience is that th Great experience buying a used car. Personnel was very attentive and direct. Steve Adams was very helpful and informative. My experience is that the personnel at all levels was very direct without being overbearing. Helpful when required. More
Purchase of King Ranch F150 Went to Reynolds Ford to purchase a vehicle. John worked with me very patiently as I changed my mind on what to purchase three times. John worked with Went to Reynolds Ford to purchase a vehicle. John worked with me very patiently as I changed my mind on what to purchase three times. John worked with me to make sure we had a pleasant experience. Would definitely recommend Reynolds Ford and John Williamson. More
Over all good experience Steve was great to deal with. Had selected him as salesman before I went in. Called and asked him to put eyes on the vehicles I was looking at before Steve was great to deal with. Had selected him as salesman before I went in. Called and asked him to put eyes on the vehicles I was looking at before I made the trip down to make sure they were in good shape and as pictured. Steve was glad to do it. The morning I went in it was cold but he was happy to show me around the lot and let me look at and drive any vehicle I wanted. Once I settled on the vehicle I wanted we went to make the deal.Felt like I ended up with a good deal for my trade and for the vehicle I was buying, I did not feel like I had been screwed or that they were trying to screw me like some dealerships have. Once we finished up the paperwork Steve took me out to my truck. Someone had damaged the drivers side outside mirror when they were detailing it, Steve had it taken care of promptly. More
Great experience Enrique very good salesman to work with. Also Dan (customer service and Joe(Finance) great. Very pleasant experience with no "high pressure" type tact Enrique very good salesman to work with. Also Dan (customer service and Joe(Finance) great. Very pleasant experience with no "high pressure" type tactics. All options, etc explained but no pressure to buy any of the add-ons--extended warrany, etc. More
Very professional. Good experience. I drove over 100 miles to conclude the "deal." From my initial phone call until I drove off the lot, my experience was very good. All went well and I drove over 100 miles to conclude the "deal." From my initial phone call until I drove off the lot, my experience was very good. All went well and I would repeat the experience. More
Great experience Great experience, people were wonderful to work with. Friendly sales personnel. No pressure to buy. Caring and friendly crew. Presented many options f Great experience, people were wonderful to work with. Friendly sales personnel. No pressure to buy. Caring and friendly crew. Presented many options for financing. Left feeling good about our purchase. More