Confidence Ford of Norman
Norman, OK
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Awesome Experience Ben. our sales rep was extremely pleasant to work with. He was very knowledgeable about the truck I was interested in. Never felt pressured to buy. Ben. our sales rep was extremely pleasant to work with. He was very knowledgeable about the truck I was interested in. Never felt pressured to buy. Once we agreed upon a price the rest of the process was quick and painless. Usually takes a couple of hours just to get through the financing part but they got me out of there within about an hour. Sean did our financing and I have to say it was the easiest car loan process I've ever experienced. He explained all the extra's and warranty stuff that I wasn't particularly interested in but when I declined the service, he didn't try to make you feel like you just made the biggest mistake of your life. I did purchase a bed liner, tonneau cover and window tint from the dealership and they were quick to get it installed. Overall this experience exceeded my expectations. More
A different car buying experience The car had no fabs and it comes with two, if I didn’t asked it will have done unmentioned. Not good business. We could do better. The car had no fabs and it comes with two, if I didn’t asked it will have done unmentioned. Not good business. We could do better. More
Ford Escape My salesman, Ben, was knowledgeable, friendly and overall great to work with. Sean, in finance was pleasant as well. I bought my car on the last day o My salesman, Ben, was knowledgeable, friendly and overall great to work with. Sean, in finance was pleasant as well. I bought my car on the last day of January and left under the impression all was fine. I got a text the next evening around 5:45 asking me to come back in as there was an error with the paperwork. The VIN for the vehicle was incorrect. I drove back to the dealership at 7 pm to get this error taken care of only to be treated like I was at fault. I was simply trying to read over the contract to ensure no changes had been made. Being asked to re-sign the paperwork wasn’t the issue, mistakes happen. The issue was the way I was treated by Joe, the last financial officer. I would definitely recommend Sean for any financial needs! More
Friendly salesman. I met John Williamson one day when I was looking for a truck. John wasn’t the typical sale guy that you love to to hate. He helped me pickups the tr I met John Williamson one day when I was looking for a truck. John wasn’t the typical sale guy that you love to to hate. He helped me pickups the truck that fulfilled what I wanted in a truck instead of trying to sell me the first truck we looked at and he done everything he said he would. This was the most enjoyable vehicle purchase I’ve ever made. If you go to Reynolds Ford ask for John Williamson. More
Ford Explorer I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during th I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during the purchase process. More
Pick up new car Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpf Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpful. Dealership was clean, with a friendly atmosphere. More
Loved it! Had a great buying experience. Everybody treated us great and made us feel like we were part of their family. Steve is a real good guy. Franco had a Had a great buying experience. Everybody treated us great and made us feel like we were part of their family. Steve is a real good guy. Franco had a great sense of humor. I'd buy there again. HIGHLY recommended! More
Return customers This purchase was our sixth purchase at Reynolds Ford of Norman. We have purchased 4 new vehicles and two used vehicles since 2000. We will continue This purchase was our sixth purchase at Reynolds Ford of Norman. We have purchased 4 new vehicles and two used vehicles since 2000. We will continue to make Reynolds Ford our first stop when purchasing any vehicle. Our sales rep has our back and always makes us feel comfortable and confident that we are making a good choice. Thanks Jeff. More
Excellent Service Got me exactly what i wanted. At a great price. Had to go to Tulsa and had bed sprayed in 24 hours. Everything went great Got me exactly what i wanted. At a great price. Had to go to Tulsa and had bed sprayed in 24 hours. Everything went great More
Excellent car buying experience! We dealt with Reynold's Ford 10 years ago while living out of state. Our experience was quite pleasant then when we purchased a new Explorer. We are n We dealt with Reynold's Ford 10 years ago while living out of state. Our experience was quite pleasant then when we purchased a new Explorer. We are now back in Okla. and it only made sense to return to Reynold's Ford to look for our new Explorer. We found what we wanted with John Williamson's help, the price was right, and once again the service was great. More