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Confidence Ford of Norman

Norman, OK

4.3
1,034 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,034 reviews

February 15, 2018

Awesome Experience Ben. our sales rep was extremely pleasant to work with. He was very knowledgeable about the truck I was interested in. Never felt pressured to buy. More

by Todd D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Dan Smith, Benjamin Powell
Feb 16, 2018 -

Confidence Ford of Norman responded

Todd, thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Ben was able to help you with the purchase of your new vehicle! We appreciate you and your business very much and we look forward to seeing you in the near future. Best Wishes - Mike Lang GM

February 10, 2018

A different car buying experience The car had no fabs and it comes with two, if I didn’t asked it will have done unmentioned. Not good business. We could do better. More

by Baddeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Manny Lopez
Feb 16, 2018 -

Confidence Ford of Norman responded

I'm sorry to learn of your unpleasant experience. I'd be glad to learn of the details and see if I can provide any assistance. Please contact me at (405) 321-2411. Mike Lang General Manager.

February 07, 2018

Ford Escape My salesman, Ben, was knowledgeable, friendly and overall great to work with. Sean, in finance was pleasant as well. I bought my car on the last day o More

by GabNichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Priest, Sean Porterfield, Joe Galindo, Benjamin Powell
Feb 09, 2018 -

Confidence Ford of Norman responded

Thank you for your feedback. It’s always good to hear if improvement is needed. With that being said I am very sorry to hear the way you were treated after the VIN mistake, we never want any of our customers to feel they are being blamed for an error. I will address this with team. On a good note, it’s nice to hear that Sean and Ben were able to help you during your visit! We do very much appreciate your business and we thank you for taking the time to give us this review. Best Wishes – Mike Lang GM

February 04, 2018

Friendly salesman. I met John Williamson one day when I was looking for a truck. John wasn’t the typical sale guy that you love to to hate. He helped me pickups the tr More

by fuzzelliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williamson
Feb 05, 2018 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that John was able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Best Wishes - Mike Lang GM

February 01, 2018

Ford Explorer I had a good experience at the dealership while buying my new Ford Explorer. All the employees at the dealership were wonderful and helpful during th More

by Hickory72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, James Tippett, Alexis DelCastillo
Feb 02, 2018 -

Confidence Ford of Norman responded

Thank you for your feedback. We all enjoyed working with you! We hope you enjoy your new Explorer for years to come. Please let us know if you need anything else. Best Wishes - Mike Lang GM

January 28, 2018

Pick up new car Car was clean and ready for pickup. Salesman, Tyler Evans, was very nice and professional. Closing agent, Franco, was very nice, professional, helpf More

by Freda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Dan Smith, Tyler Evans
Jan 29, 2018 -

Confidence Ford of Norman responded

Freda, Thank you for this great review and for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Tyler and Franco were able to help you during your visit to our dealership! We hope you enjoy your new car! Best Wishes - Mike Lang GM

January 25, 2018

Loved it! Had a great buying experience. Everybody treated us great and made us feel like we were part of their family. Steve is a real good guy. Franco had a More

by David Dickinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cochran, Franco DelCastillo, Steve Adams
Jan 26, 2018 -

Confidence Ford of Norman responded

David, Thank you for sharing your experience! We also appreciate this great review. Your feedback is very important to us. We are glad to hear that Steve and Franco were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Best Wishes - Mike Lang GM

January 17, 2018

Return customers This purchase was our sixth purchase at Reynolds Ford of Norman. We have purchased 4 new vehicles and two used vehicles since 2000. We will continue More

by Me-G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Tullius
Jan 19, 2018 -

Confidence Ford of Norman responded

We truly appreciate your continued business and this great review. Here at Reynolds we are always ready to help each customer find the perfect vehicle and it's great to hear that our hard work shows through our amazing team members. We hope you enjoy your new vehicle and we look forward to seeing you again. Best Wishes - Mike Lang GM

January 15, 2018

Excellent Service Got me exactly what i wanted. At a great price. Had to go to Tulsa and had bed sprayed in 24 hours. Everything went great More

by rick mardis
Recommend Dealer
Yes
Employees Worked With
Scott Womack
Jan 17, 2018 -

Confidence Ford of Norman responded

Rick, thank you for taking the time to give us this review. We are always happy to provide the best because we believe that is exactly what our customers deserve. Thank you again for this review and for your business. Best Wishes - Mike Lang GM

January 14, 2018

Excellent car buying experience! We dealt with Reynold's Ford 10 years ago while living out of state. Our experience was quite pleasant then when we purchased a new Explorer. We are n More

by Frank S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, John Williamson
Jan 15, 2018 -

Confidence Ford of Norman responded

Frank, it's great to see you back! Thank you for giving us this great review, we very much appreciate you and your business. Enjoy your new Explorer. Best Wishes - Mike Lang General Manager

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