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Confidence Ford of Norman

Norman, OK

4.3
1,034 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,034 reviews

August 29, 2018

Always great. Rick always takes great care of our family's vehicles service needs. He and all the people there see to every detail. He keeps us advised throughout t More

by Mrrdrunyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Dougherty
Aug 30, 2018 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review and for your continued business. We strive hard to deliver the level of service you expect and deserve. I'm glad Rick and the team didn't let you down! We hope to see you again in the near future. Best Wishes - Mike Lang GM

August 29, 2018

Extremely Satisfied Last week we purchased a new Ford Escape and had a great experience. Our salesman Bryan Unger was very helpful and worked hard to get us the best deal More

by TheKellers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Bryan Unger
Aug 30, 2018 -

Confidence Ford of Norman responded

Mr. & Mrs. Keller, thanks for the kind words. I'm glad you were pleased with the level of service that Bryan and Franco provided. We strive hard to deliver the level of service that you both expect and deserve. We look forward to serving you in the future. Best Wishes - Mike Lang GM

August 22, 2018

Best experience I have ever had buying a vehicle ! The staff was friendly, courteous and knowledgeable . They went the extra mile to find us the Car we were looking for for the best price . They serv More

by Linda and Kermit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Manny Lopez, Chadley Bergeron, Terry Hermance
Aug 25, 2018 -

Confidence Ford of Norman responded

Linda and Kermit, Thank you for sharing your experience and taking the time to write this review. Here at Reynolds we put forth every effort to make each experience smooth, and easy while providing a large inventory of great vehicles to choose from. We are glad to hear that we could help you with the purchase of your new vehicle! We appreciate you and your business very much. Best Wishes. Mike Lang GM

August 13, 2018

I fully recommend Reynolds Ford !! Great dealership, great people and great experience. Friendly and no pressure. Willing to answer any questions, seemed to have me and my families best More

by kpk13191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Dan Smith, Steve Adams, Terry Hermance
Aug 15, 2018 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. We look forward to seeing you in the near future! Best Wishes - Mike Lang GM

August 08, 2018

Good People, Great Experience Bryan Unger did a great job helping me decide which F-150 to buy. John VanEaton, Randy and just everyone was so helpful. Great place to buy a car! More

by gungerf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Sandlin, John VanEaton, Bryan Unger
Aug 10, 2018 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. I am glad to hear that Bryan, John and Randy were all able to help make your visit to our dealership a smooth and hassle free one. Enjoy your new F-150 and please let us know if we can assist you with anything else. Best Wishes - Mike Lang GM

August 03, 2018

Tyler Evans the bad xxx Dude went above and beyond what was needed. Couldn't have asked for a better salesman. Treated us as if we had known each other for years. More

by Wesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Dan Smith, Tyler Evans
Aug 03, 2018 -

Confidence Ford of Norman responded

Wesley, Thank you for this review. I am glad to hear the team was able to help you during your visit. Thank you again for the review and for your business.. Best Wishes - Mike Lang GM

July 28, 2018

Great sales experience ! Salesman was not pushy. He was very fair & helpful. Paperwork went quickly & he was not pushy. The vehicle was a fair price & we got a fair trade in More

by Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Benjamin Powell
Jul 30, 2018 -

Confidence Ford of Norman responded

I am very glad to hear that your visit went well. We never want anyone to feel rushed or pushed into something they don't want. That is why we always work hard to deliver only the best service in a relaxing atmosphere. Please let us know if you need anything else. As always, thank you very much for this review and thank you for your business. Best Wishes - Mike Lang GM

July 24, 2018

Easy process. No pressure Dealt with Jeremy Garrett while buying an Super Duty truck. Knowledgeable and helpful. There really was no pressure at all which surprised me a bit. I More

by SuperDuty40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Smith, Jeremy Garrett, Jonathan "JT" Thomas
Jul 24, 2018 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review and for sharing your experience with us. We take your business very seriously and we strive hard to deliver the level of service you expect and deserve. I'm glad Jeremy and the team didn't let you down! We very much appreciate your business and we look forward to servicing you in the near future. Best Wishes - Mike Lang GM

July 18, 2018

This was a great experience and Enrique was awesome! I went in to just look at was was available not really expecting to be able to buy something that day but Enrique Villagran was very helpful and found More

by CoachGus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Villagran, Jonathan "JT" Thomas
Jul 20, 2018 -

Confidence Ford of Norman responded

We are so glad that you were pleased with the level of service we provided as well as choosing us for your vehicle transportation needs. We take serving you very seriously. I'm glad that Enrique was able to meet and exceed your expectations. We look forward to serving you and your family in the future. Best Wishes - Mike Lang GM

July 15, 2018

Over all good Only thing that really bothered me is that the dealership wasn't willing to fill gas tank up. They said because it was a used vehicle. My other vehicl More

by Bekster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Moses, Franco DelCastillo, John Williamson
Jul 19, 2018 -

Confidence Ford of Norman responded

Thank you for sharing your experience. We're sorry that you did not receive a full tank of gas at the time your took delivery of your vehicle. It was an error we made on our part. Next time you're in the dealership, if you will please see Jason Benson (Used Vehicle Sales Manager) he will ensure you receive a "free fill-up" from us. We value you and your business very much. Again, we're so sorry. Respectfully, Mike Lang General Manager (405) 321-2411

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