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Confidence Ford of Norman

Overview Reviews (1,034) Inventory (576)

Confidence Ford of Norman

Name: Confidence Ford of Norman
Address: 825 N Interstate Dr., Norman, OK, 73069, US
Telephone: (405) 384-4682
Rating: 4.3

4.3

1,034 Reviews

825 N Interstate Dr., Norman, Oklahoma 73069

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Sales: (405) 384-4682

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Confidence Ford of Norman

Norman, OK

Overview

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4.3

1,034 Reviews

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825 N Interstate Dr.

Norman, OK

73069

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4.3

1,034 Reviews

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View 7 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,034) Inventory (576)

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Showing 1,034 reviews

June 29, 2022

SALES VISIT - NEW

People working here are so nice, patient, and wonderful! They will explain everything you need to know! Thanks a lot for type help. They will explain everything you need to know! Thanks a lot for type help. More

by Abby

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Angela Klinglesmith

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June 12, 2022

SALES VISIT - NEW

easy to work with, friendly, professional service. super nice dealership and my salesperson was patient and courteous. the vehicle turned out nice as well. super nice dealership and my salesperson was patient and courteous. the vehicle turned out nice as well. More

by rbmueller

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Sean Porterfield, Jason Benson, Jared Tietz

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June 07, 2022

SALES VISIT - NEW

I had the most unexpected fabulous experience in buying a Ford F-150 from this dealership that is now call Confidence Ford. They did everything they could to make sure my buying experience was positive, wit Ford F-150 from this dealership that is now call Confidence Ford. They did everything they could to make sure my buying experience was positive, without wasting my time waiting on responses. More

by Sharlene

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

John VanEaton, Franco DelCastillo, Enrique Villagran

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May 11, 2022

SALES VISIT - NEW

The only issue I had was feeling that I was somehow inconveniencing the dealership by purchasing a $70k truck. They could have certainly been more polite, but... I guess that's how it works now. I will inconveniencing the dealership by purchasing a $70k truck. They could have certainly been more polite, but... I guess that's how it works now. I will say once I decided to buy I was in and out in about fifteen minutes, and the experience was very easy. Overall they did a decent job. More

by 2022sc

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Enrique Villagran

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May 13, 2022 -

Confidence Ford of Norman responded

I am very sorry to hear this. We never want any customers to ever feel this way. We truly appreciate you and your business and please feel free to call or stop by anytime if you have questions or concerns. Thank you for your business and thank you very much for this review. I am glad we had the opportunity to serve you! Best Wishes, Mike Lang - GM

May 19, 2022 -

2022sc responded

I agreed and bought my truck contingent upon the dealership installing a new retrax cover. The rails were bent on the first. Fine. No problem. I agreed to drive the truck to Norman (45 minutes from where i work) when they got the new part. Yesterday the salesman said they were ready but didn’t have a car for me to drive as it would take all day. I said, when you’re ready and have a car let me know. He told me this morning to drop my keys off at the front desk in the morning. I asked him again, are you sure there’s a car there. He replied and said ‘I talked to Adam and there are no cars, but you’re first on the list to get one’….. well…. If I’m going to drive to Norman to get a cover installed without a way home. I need to KNOW there is a car for me to get back to north OKC in… I told him that at 8:45 am. Nothing since then. What’s the plan here Reynolds?? Get the dang cover on so I can cut ties with you all! When trucks are cheap you all are a lot kinder. I’ve bought multiple cars from you all and been satisfied. This time has been not so pleasant. Once the check is cashed it’s like I’m ancient history. I expect better than this.

May 04, 2022

SALES VISIT - NEW

Jacob Rice, sales associate was very helpful. He didn't pressure me to buy anything I didn't want. The buy went off without any problem. He didn't pressure me to buy anything I didn't want. The buy went off without any problem. More

by David C

Recommend Dealer

Yes

Employees Worked With

Joe Galindo, Jacob Rice

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May 06, 2022 -

Confidence Ford of Norman responded

David, I am glad to hear that Jacob helped make your visit to our dealership a smooth one. Thank you for your purchase and thank you for this review. Best Wishes, Mike Lang - GM

May 02, 2022

SALES VISIT - USED

We had a great experience shopping at Reynolds Ford. We never felt pressured to buy and they’ve been amazing, post buy. I ended up getting black and red paint splatters all over the Blazer, two days aft We never felt pressured to buy and they’ve been amazing, post buy. I ended up getting black and red paint splatters all over the Blazer, two days after I bought it. They told me to bring it in and they would see what they could do. Our salesman actually helped scrub the splatters off my car. It wasn’t their responsibility, they could have told me to take it to a body shop. With customer service like that, we will be repeat customers. More

by Sthetford

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sean Porterfield, Roberto Lino

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May 04, 2022 -

Confidence Ford of Norman responded

I am glad you have been able to experience the top-notch customer service you fully deserve. Thank you for sharing and thank you for your business. We appreciate you very much! Best Wishes, Mike Lang - GM

April 29, 2022

SALES VISIT - USED

The ease of buying a car was a wonderful experience with Steve Adams. Great experience. Steve Adams. Great experience. More

by cadams6909

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Steve Adams

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Apr 29, 2022 -

Confidence Ford of Norman responded

I am glad to hear that Steve helped make your visit a great one. Thank you for this review and for your business! Best Wishes, Mike Lang - GM

April 29, 2022

SALES VISIT - NEW

I had a wonderful experience here at Reynolds Ford in Norman, OK! I custom ordered a 2022 Mustang GT and they were helpful every step of the way. My car salesman was Angie Klinglesmith and she was amazin Norman, OK! I custom ordered a 2022 Mustang GT and they were helpful every step of the way. My car salesman was Angie Klinglesmith and she was amazing. Any questions I had, she'd go above and beyond to find an answer and notify me. She isn't pushy at all and is a wonderful person. My manager was Franko and he was also very helpful when figuring financials once the vehicle arrived. I would recommend anyone to purchase a vehicle at Reynolds! More

by ashleeabel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Angela Klinglesmith

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Apr 29, 2022 -

Confidence Ford of Norman responded

Thank you for taking the time to give Angie and Franco this outstanding review. We always strive to deliver above and beyond any expectations, and I am glad to hear that showed during your ordering process. We know you will enjoy your new Mustang for many years to come. Thank you again for this review and for your business. Best Wishes, Mike Lang - GM

April 22, 2022

SALES VISIT - USED

Our salesman Kendall was great to work with and made the car buying experience very easy. I would definitely recommend him. car buying experience very easy. I would definitely recommend him. More

by rickkohn

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Franco DelCastillo, Kendall Bryson

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Apr 26, 2022 -

Confidence Ford of Norman responded

Rick, Thank you for recommending Kendall and our dealership. We appreciate you and your business very much! Best Wishes, Mike Lang - GM

April 20, 2022

SALES VISIT - USED

I've never had a better car-buying experience! They were all courteous and professional, which made the procedure go well. I would tell all of my family and friends that they should buy their next They were all courteous and professional, which made the procedure go well. I would tell all of my family and friends that they should buy their next vehicle here. Kendall Bryson and Sean Porterfield are fantastic! More

by Britley

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sean Porterfield, Kendall Bryson

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Apr 22, 2022 -

Confidence Ford of Norman responded

Britley, Thank you for taking the time to give us this excellent review. I am glad to hear that Kendall and Sean made your purchase a smooth and amazing one. Please let us know if there is anything else we could assist you with. Best Wishes, Mike Lang - GM

Confidence Ford of Norman

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