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Confidence Ford of Norman

Norman, OK

4.3
1,034 Reviews

825 N Interstate Dr.

Norman, OK

73069

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Showing 1,034 reviews

November 28, 2018

Fair deals without shady practices I am enjoying my new vehicle and I greatly thank Adam, Dan, James T and Sean for helping me to put trust back into a Ford dealership again. You guys More

by James F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, Dan Smith, James Tippett, J Adam Kelley
Nov 28, 2018 -

Confidence Ford of Norman responded

Thank you for taking the time to give us this review. We are glad to hear that Adam, Dan, James and Sean were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Best Wishes - Mike Lang, GM

November 27, 2018

Great Car Buying Experience at Reynolds Ford in Norman, OK Quick and easy car buying experience. Great savings on our new vehicle!! In and out with a new car in about an hour!! Manny Lopez is the best in the b More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco DelCastillo, Manny Lopez
Nov 28, 2018 -

Confidence Ford of Norman responded

Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that Manny was able to help you with the purchase of your new vehicle! Please let us know if we can help with anything else. Best Wishes- Mike Lang, GM

November 25, 2018

Review of Fusion Experience My wife and I wanted a very specific Ford Fusion Hybrid Titanium edition, Ruby Red metallic. Other dealers wanted to sell their very limited stock it More

by ChangeI$Good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Easton
Nov 26, 2018 -

Confidence Ford of Norman responded

I am very glad to hear that you were pleased with the level of service Tyler provided. Our team takes serving you very seriously and I am glad it showed. I hope your wife enjoys her new vehicle for many years to come. Please let us know if you need anything else. Best Wishes, Mike Lang - GM

November 24, 2018

I got a new Escape! Very pleased with all aspects of my experience, I would recommend them to my friends and family. Did not feel pressured during my dealings with them. More

by Ruby red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Adams, Jonathan "JT" Thomas
Nov 26, 2018 -

Confidence Ford of Norman responded

Thank you so much for taking the time to write a review. We take your business very seriously and we strive hard to deliver the level of service you expect and deserve. I'm glad we didn't let you down! Thank you again for this review and for your business. Best Wishes - Mike Lang GM

November 23, 2018

Changed my thoughts in car salesman. They are AWESOME!! Tyler Easton, Dale, mike, Steve THE BEST AROUND!!! They made a bad situation PERFECT!! I left totally satisfied and met some great people on the w More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lang, Sean Porterfield, Steve Adams, Tyler Easton
Nov 26, 2018 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. We are glad to hear that the team was able to help turn a bad situation into a perfect one. Enjoy your new vehicle and feel free to contact us if you have any questions. Best Wishes, Mike Lang - GM

November 21, 2018

Best experience This was the best experience I've ever had purchasing a vehicle. It was low pressure, and I felt my wants and needs were met, from the test drive, al More

by Mandy W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Villagran, Jonathan "JT" Thomas
Nov 26, 2018 -

Confidence Ford of Norman responded

Mandy, Thank you for sharing your experience and taking the time to write this review. Your feedback is very important to us. We are glad to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manager

November 20, 2018

Help where no one else could The people at Reynolds ford in Norman, helpede get into the vehicle I wanted! There was no compromise everything was within my parameters. The process More

by VincentG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Womack, John VanEaton, Steve Adams, Jeremy Cash, Jonathan "JT" Thomas, Jeremy Batton, James Schroeder
Nov 21, 2018 -

Confidence Ford of Norman responded

Vincent, Thank you for sharing your experience and taking the time to write this review. We are very happy to hear that we were able to help you with the purchase of your new vehicle! We appreciate you and your business very much. Mike Lang - General Manage

November 20, 2018

Tyler Easton- Exceptional in sales 5+++++ Tyler Easton was a pleasure to work with from the very beginning. We felt like he was honest and caring about our interest and never pushy in any way. More

by happywifeapril
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale (Owner), Mike Lang, Sean Porterfield, Steve Adams
Nov 21, 2018 -

Confidence Ford of Norman responded

Thank you for taking the time to write this review. Your feedback is very important to us. We are glad to hear that Tyler was able to help you during your visit to our dealership! Our goal is to make each and every experience smooth, hassle free with no added pressure, I am glad to hear that we were successful in these areas during your visit to our dealership. We appreciate you and your business very much and we look forward to seeing you in the near future. Mike Lang - General Manager

November 19, 2018

Two vehicles in one month. I bought a new truck for my self and then a couple of weeks later I bought a new suv for my wife. Reynolds Ford is the only place I would go to purcha More

by Rick A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Porterfield, J Adam Kelley, Terry Hermance
Nov 19, 2018 -

Confidence Ford of Norman responded

Rick, thanks for sharing your experience and taking the time to write this review. Your feedback is very important to us. We appreciate you and your business very much. Mike Lang - General Manager

November 19, 2018

Half good and half bad I do not know how to say my experience. I felt very good before I pay the car. But when I drive back 2 days later ,I found it's tire's brand is chan More

by Guobin Ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Easton
Nov 19, 2018 -

Confidence Ford of Norman responded

Mr. Ma, thank you so much for taking the time to write a review and sharing your experience with us. I’m sorry we failed to meet your expectations. We take your business very seriously and strive hard to deliver the level of service you expect and deserve. I have looked into the details of your recent purchase and understand that the Goodyear tires on your 2012 Toyota Corolla did not pass inspection when it went through our service department prior to delivery. As a result, we installed brand new Hankook tires on the vehicle at no charge to you because Goodyear tires were not available at the time. The Hankook tires in fact cost more than a new set of Goodyears would have run. We appreciate you and your business very much. Respectfully – Mike Lang General Manager (405) 321-2411

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