Confidence Ford of Norman

Friendly and knowledgeable It has been a great overall experience dealing with Reynolds in the ordering and delivery of our 2019 Ford Ranger. Terry Hermance knew all ins and out It has been a great overall experience dealing with Reynolds in the ordering and delivery of our 2019 Ford Ranger. Terry Hermance knew all ins and outs of the ordering process and was patient and made it feel a whole lot less overwhelming. The schedule from ordering to delivery was exactly in the timeframe (6-7weeks) he had given us. He was pleasant and understanding when fielding my questions when I would call about where exactly the truck was in the build process. Jeremy Cash assisted us during the delivery. He was courteous, personable and very knowledgeable about the truck and all it's features walking us threw each. One thing I really appreciate is if and when confronted by a question he didn't know the answer to he let me know he didn't and would find the needed answer. Skipping the whole blowing smoke thing goes along way with me. Even considering we came with our own finacing Joe Galindo made the actual sale and the paper work that goes along with quick and absolutely painless. Everyone from the receptionst to management made this possibly the best and painless auto buying experience I've ever had. I will absollutely use Reynolds when in the market for my next new Ford. More

New F350 Excellent customer service. The employees we dealt with from start to finish were very professional, helpful and friendly. We definitely will buy agai Excellent customer service. The employees we dealt with from start to finish were very professional, helpful and friendly. We definitely will buy again from Reynolds. More

Exceptional Experience The knowledgeable and experienced staff helped us refine our requirements and search to efficiently come to the right decision on our new F-150 XLT. The knowledgeable and experienced staff helped us refine our requirements and search to efficiently come to the right decision on our new F-150 XLT. Really helpful for someone that had an idea of what they wanted at the start, but gradually changed throughout the process. More

Internet Sales I’m extremely satisfied with my experience at Reynolds Ford of Norman. I found the truck I wanted online and my Sales Consultant (Jeremy Cash) had I’m extremely satisfied with my experience at Reynolds Ford of Norman. I found the truck I wanted online and my Sales Consultant (Jeremy Cash) had it ready and parked in the shade when I arrived. Now that’s customer service! Despite it being the end of the day I was never rushed or pressured and was able to make a satisfactory deal and drive away on the same day. More

Took Forever The experience was good except that we weren't listened to when we told our salesman the price range we had to have. It took a long time to process th The experience was good except that we weren't listened to when we told our salesman the price range we had to have. It took a long time to process the deal though. More

Great Experience My sales rep, Steve Adams, was great at communicating throughout the entire sales process. He worked on finding me the exact vehicle with the exact sp My sales rep, Steve Adams, was great at communicating throughout the entire sales process. He worked on finding me the exact vehicle with the exact specifications i requested. They even found the vehicle i wanted out of state and traveled to get it for me. If you need a new or used vehicle, be sure to go to Reynolds Ford and asks for Steve Adams. More

Outstanding car buying experience I have always hated buying a car from a dealer. Once on the lot at Reynolds Ford I met Enrique Villagran and I could tell this was going to be a good I have always hated buying a car from a dealer. Once on the lot at Reynolds Ford I met Enrique Villagran and I could tell this was going to be a good experience. Enrique was professional, no pressure sales person that wanted to make sure all my questions were answered on the 2018 Ford Edge I was interested in. The questions that needed clarification was referred to the Sales Manager, Doug Sandlin. Doug was outstanding as well. Doug was a straight shooter which I liked coming from the Sales Manager. It was a again an outstanding experience agreeing on the final price--No xx!! No Games!! Enrique drove the Edge to my home which saved me an UBER ride back to Reynolds Ford. The first impression from Enrique led to this purchase!! I would recommend Reynolds Ford to everyone looking for a vehicle!! More

Excellent/Outstanding service recieved. I am so thankful for choosing Reynolds Ford in Norman, Ok! From the very beginning of my arrival to the dealership... through the entire process of c I am so thankful for choosing Reynolds Ford in Norman, Ok! From the very beginning of my arrival to the dealership... through the entire process of choosing and purchasing a new 2019 Mustang EcoBoost Premium, my experience was exceptional. The staff presented themselves with great professionalism and enthusiasm. I would highly recommend Reynolds Ford Norman to my family and closest friends. Thank you Reynolds Ford for making me feel so special! More

Amazing service The service was like none other, Mr Jeremy Cash and his assistant Jacob were very helpful, kind, friendly and knowledgeable throughout the entire pro The service was like none other, Mr Jeremy Cash and his assistant Jacob were very helpful, kind, friendly and knowledgeable throughout the entire process. Making us feel comfortable in the car environment that usually is very stressful, they made it a pleasure buying a car from them and I would absolutely buy a car from them again! Keep up the good work guys! More