Confidence Ford of Norman

NO HASSEL CAR BUYING Adam Kelly was simply an awesome salesman. I had called ahead to let him know I was coming in to test drive the 2019 Fusion Hybrid. Adam had the car r Adam Kelly was simply an awesome salesman. I had called ahead to let him know I was coming in to test drive the 2019 Fusion Hybrid. Adam had the car ready for a test drive when I pulled up. He was very knowledgeable about the car, answered my questions. Never felt I was being pushed or hurried to make a deal. It was simply a great experience, what car buying should be. Franco, was our finance guru and with no pressure presented what I asked for. I was a little stunned that they respected me when I mentioned that I wanted to buy a car, nothing else. This buying experience was simply great, when in the market again, I will be starting with Adam Kelly! More

Highly recommend! If you are looking for a great deal, great service and great vehicles go to this dealership... they are the best of the best! Franco in Finance is the If you are looking for a great deal, great service and great vehicles go to this dealership... they are the best of the best! Franco in Finance is the best! I will definitely be back next time I have a car need! More

GREAT PLACE TO BUY A CAR! OUR SALESMAN, JEREMY CASH IS VERY PROFESSIONAL, SALES MANAGEMENT WAS PLEASANT TO WORK WITH, CONNIE HILL IN THE TITLE DEPARTMENT IS AWSOME. MY TRUCK DE OUR SALESMAN, JEREMY CASH IS VERY PROFESSIONAL, SALES MANAGEMENT WAS PLEASANT TO WORK WITH, CONNIE HILL IN THE TITLE DEPARTMENT IS AWSOME. MY TRUCK DETAILED AND FULL OF FUEL. OVERALL, A VERY ENJOYABLE EXPERIANCE. More

Beyond pleased! First....WE LOVE FORDS, but more importantly, WE LOVE GOOD CUSTOMER SERVICE! We (including our family and friends) have bought several vehicles from T First....WE LOVE FORDS, but more importantly, WE LOVE GOOD CUSTOMER SERVICE! We (including our family and friends) have bought several vehicles from Travis Ward, (Sales Manager) over the past 13 years. We decided to trade our 2015 F-150 pickup in and was undecided as to what we wanted. Our salesman was, Jeremy Cash (sales consultant). I can honestly say we received the best customer service that a person could get from Jeremy and Travis. There was no high pressure sales and fast talking. Jeremy gave us the space we needed to look around and talk freely and would check on us to see if we had any questions. Never pushing, and my husband and I appreciate that in a sales person more than one can imagine. We made our decision, and went into finance and had the pleasure of working with Franco DelCastillo (Business Manager). He also took his time to explain everything to where we felt good about our decision. He makes you feel comfortable talking about your finances and being very private and honest doing so. Once again, he also is not a high pressure business manager and we never felt rushed. It was a very good experience. We would like to thank each of you for giving us the wonderful customer service you did. Cecil and Earlene Lemley More

Tyler was awesome! Love my new outlander I went in knowing what I wanted and needed to make the process seamless and Tyler did a great job of meeting those needs and getting me into a car bet I went in knowing what I wanted and needed to make the process seamless and Tyler did a great job of meeting those needs and getting me into a car better suited for me and my growing family. I was very pleased with is customer service and support. More

Great dealership My experience at Reynolds Ford was excellent. All the employees were friendly and nice. My salesperson, Martin Wiley was awesome! It truly was enjoya My experience at Reynolds Ford was excellent. All the employees were friendly and nice. My salesperson, Martin Wiley was awesome! It truly was enjoyable dealing with Reynolds Ford. More

Purchased a Pre-owned Ford F-150 Raptor This has been my best car buying experience to date for my family. I leave very satisfied with fair negotiations, quick and high level service, and re This has been my best car buying experience to date for my family. I leave very satisfied with fair negotiations, quick and high level service, and respect for the dealership and the people I worked with. Mr. Jeremy Cash did a great job in helping me through their process and will likely return when in need of another vehicle. I would highly recommend this car dealership where we felt respected and didn’t appear to be just another car sale. This experience has set the bar high. More

Great experience!! I needed a slightly used truck and was not excited about my research so far. Then a friend told me about Reynolds Ford and John and Brian. Wow! Gre I needed a slightly used truck and was not excited about my research so far. Then a friend told me about Reynolds Ford and John and Brian. Wow! Great guys and a great price and great service. Brian and John were easy to deal with and very helpful. During a delay, Brian even went and picked up something to eat for my wife and me. No pressure! As I waited financing, I walked around and listened to the other sales staff. None of them used high pressure. In fact, I heard one salesman tell a customer that a certain truck was a good looking truck but unless it was what he needed to be off road there wasn't much need for all of the features unless he just wanted it. Nice! Didn't tell him how good he's look in it or how bad he needed it. Gave him great advice without turning him away. I Drove away a very satisfied customer. Will be back for my next vehicle when it is time. More

Talk about follow through. I've purchased 2 cars from Reynolds Ford in Norman, OK. Both times I felt like k got a good deal, and that the salesman was easy to work with. Most I've purchased 2 cars from Reynolds Ford in Norman, OK. Both times I felt like k got a good deal, and that the salesman was easy to work with. Most recently, I worked with Steve Adams. Steve approached everything in a very relaxed way, told a few jokes, and got me a good deal. I purchased a used car that had some paint damage from the previous owner. During the sales process, Steve said they'd fix the paint for me. A few weeks later I took the car in, and had it back barely 24 hours later. Throughout the entire process, Steve would text me and let me know what was up, who to drop the car off with, and when it was ready to pick back up. Steve's been in the business for a very long time, and I can see why. When it comes time to buy another car, I'll be headed back to Reynolds Ford. More

Perfect Buying Experience I found a pickup I wanted on the Reynold's website. I called and spoke to Adam about the truck. I put a hold on it, then drove 375 miles sight unseen I found a pickup I wanted on the Reynold's website. I called and spoke to Adam about the truck. I put a hold on it, then drove 375 miles sight unseen except for pictures. The truck was even better than what I expected. Adam Kelly took really good care of me, and was totally upfront, and fair about the price. I will certainly keep Rynolds Ford in mind when it's time to trade again, even though they are 375 miles away. More