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Confidence Ford of Norman
Norman, OK
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I want to Thank you! Enrique getting my 2020 Ford Mustang and Franco, I know there were a few bumps in the road but it all turned out good. and Franco, I know there were a few bumps in the road but it all turned out good. More
Bryan Unger was exceptional when I had questions and explained everything about the Functions the car was equipped with. Sean and John in the finance department were exceptional as well. Very profession explained everything about the Functions the car was equipped with. Sean and John in the finance department were exceptional as well. Very professional and answered all questions. Would 💯 recommend this team to everyone. More
Friendly, respectful, clean! Steve, Jason and Joe are great to work, my english kinda bad and they always speed slowly so make sure I can understand every detail. Good service. great to work, my english kinda bad and they always speed slowly so make sure I can understand every detail. Good service. More
Steve was amazing. Very friendly. Made us feel welcome. However when we had to go to the last part, the financing, not so much. First, I was already approved for the loan with a check in my hand. Sean did However when we had to go to the last part, the financing, not so much. First, I was already approved for the loan with a check in my hand. Sean did not make me feel welcomed at all. He told me he didn’t want my check because he would make more money financing the vehicle. When I told him I could go somewhere else that would appreciate my money, he changed his tone a little. Still didn’t feel like he cared about me or my family when signing all the paperwork. If it wasn’t for Steve, I would have left the dealership and gone somewhere else. More
Steve is great to work with! The paperwork was completed quickly. The whole process was seamless and handled very efficiently. We are very pleased with the service at Reynolds Ford. quickly. The whole process was seamless and handled very efficiently. We are very pleased with the service at Reynolds Ford. More
I got my last truck from Renalds of Norman and I was so impressed with the service i started bringing both my trucks here for service We built a relationship and I just got my second new truck from them in impressed with the service i started bringing both my trucks here for service We built a relationship and I just got my second new truck from them in less than two years I am hard to please but they go the extra mile to please me and believe me it’s not easy More
Excellent service all around Friendly, big, clean. They go out of there way to help you every step of the way and make sure you are 100% satisfied. Definitely would use this deale Friendly, big, clean. They go out of there way to help you every step of the way and make sure you are 100% satisfied. Definitely would use this dealership HAIN. More
I keep coming back I'm a long term customer (more than 25 years) and I'm treated great by the entire team. Can't say enough good things about everyone there. I'm a long term customer (more than 25 years) and I'm treated great by the entire team. Can't say enough good things about everyone there. More
They are terrible!! Had customer satisfaction done on my front driver side door latch. They act like they didn't want to do it. Took all day. Got my vehicle back that afternoon. No headlights. Had headlight front driver side door latch. They act like they didn't want to do it. Took all day. Got my vehicle back that afternoon. No headlights. Had headlights when I took my vehicle in and now I don't. Called the back the next service day. They are saying they didn't mess with the the headlights. You can come pay for a diagnostic. I checked the fuses. Both were blown. Replaced them they blew again. DO NOT GO TO THEM!!! More
No pressure sales, Steve made sure he found the exact truck we were looking for and the service department installed running boards quickly at last minute. truck we were looking for and the service department installed running boards quickly at last minute. More