Confidence Ford of Norman
Norman, OK
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Over the last three years me and my wife have got 5 new cars from Rynolds Ford in Norman Oklahoma, I went to the new cars sales manager Jon morgan and he presented a price on the vehicles that was good. Th cars from Rynolds Ford in Norman Oklahoma, I went to the new cars sales manager Jon morgan and he presented a price on the vehicles that was good. The last vehicle we bought was a 2011 F150 4X4, Jon Morgan had to search for this vehicle because he did not have what I wanted on his lot. he located one and advised me that it would be on his lot the next day, He shortly called me back and stated he noticed the vehicle had 411 gears and knew I was looking for milage so he could not sale me this vehicle knowing it would not get the milage I was looking for. He cancled that vehicle and located one that would work for me. The whole experance was good from start to finish each time. I buy alot of vehicles and have delt with many dealers, This dealer has treated me great each time, I will be back to their lot the next time I am ready to buy a vehicle. More
What a great service experience. Rick was very helpful and they fixed faster than I expected. I won't go anywhere else with my F150. They even gave me a ride to the mall while I was waiting for the repair and they fixed faster than I expected. I won't go anywhere else with my F150. They even gave me a ride to the mall while I was waiting for the repair to be completed and when I called they came and picked me back up. It saved me from just sitting around or having to pay for a rental. More
This rating refers to their other shop located at 7320 NW Expressway. Their service dept is pathetic. Taken car back 3x for the same issue in 11 days. Keep getting the excuse “we can figure out what’s wrong” Expressway. Their service dept is pathetic. Taken car back 3x for the same issue in 11 days. Keep getting the excuse “we can figure out what’s wrong”. What do you think that says for the skills of the mechanics? More