Confidence Ford of Norman

Mike Lang and Jon Morgan at Reynolds Ford did a great job! We purchased a new 2012 Ford Explorer Limited and they took great care to make sure all of our needs were met. They did a wonderful job in expla job! We purchased a new 2012 Ford Explorer Limited and they took great care to make sure all of our needs were met. They did a wonderful job in explaning everything step by step and making us totally comfortable in our purchase decision. If anyone is looking for a vehicle I HIGHLY would suggest giving them a shot. More

This is the second vehicle I have bought at Reynolds Ford. They have a friendly relaxed atmosphere and I got a much better price. Highly recommend. Ford. They have a friendly relaxed atmosphere and I got a much better price. Highly recommend. More

I purchased a new F150 today and the salesperson that helped me with the transaction was Franco Delcastillo. He was a pleasure to work with. From the very beginning, Franco was very helpful while never helped me with the transaction was Franco Delcastillo. He was a pleasure to work with. From the very beginning, Franco was very helpful while never being pushy. I have always purchased vehicles from individuals to avoid the retail car buying experience, however, this was truly unique. Franco made me feel as though I was his only concern while I was there. His knowledge of the Ford line was very impressive. The one thing that really bothers me is when a salesperson knows less than I do about a product he is selling. That was not the case this time. I came into the purchase well educated on my new truck and Franco was able to teach me a few things. On top of that, Franco had great things to say about the dealership and it's family atmosphere. In my experience, this means a lot. By the time I left the dealership, I felt great about my new truck purchase. Every question I had coming in was answered and then some! Throughout the negotiations I felt as though he had my best interests in mind. There is no doubt that I will be referring him new business in the future and I will also be calling him when I'm ready for the next Ford truck. If you are in the market for a new Ford/Lincoln/Mazda product, please give him a call. You will not regret it. Thanks Franco! More

Franco was very helpful about my truck. I had to call him several times to ask him questions about how to work sync and other things. I told him I was sorry for bugging him, and he said "he was glad he could several times to ask him questions about how to work sync and other things. I told him I was sorry for bugging him, and he said "he was glad he could help me and to call any time". I have told many of my friends about Reynolds and Franco. Thank you Jimmy Earp More

We had purchased a car previously from Franco and Reynolds Ford. We were treated well and were happy with our post buying experience and decided to go to him first while looking for a new car. Franco Reynolds Ford. We were treated well and were happy with our post buying experience and decided to go to him first while looking for a new car. Franco helped us find the car that we wanted that best fit our needs while also devoting a lot of time explaining options and doing test drives. This time, we also got into a situation with a competing dealership, and this is where Franco set himself apart from most salespersons I have dealt with. We explained our offers and Franco kept working as hard as possible to give us the best vehicle at the best price. During our negotiations, Franco assured me that even if we bought from someone else, he was interested in knowing we were happy with our vehicle and offerred to help us out with features and any questions we may have had. Let me say that again -- Even if we didn't buy from him -- he still wanted to be involved and help us out. When it became clear the other dealer wouldn't be able to fulfill our expectations Franco immediately jumped on the opportunity and sealed the deal with us. We could not be happier to have our new vehicle but the best part is being able to maintain our relationship with Franco and knowing we have a salesman that is working for us. I highly recommend seeking him out for your future auto needs and guarantee you won't be dissappointed. We will definitely turn to him and Reynolds Ford first anytime we are looking for a new car. We look forward to continuing this relationship. More

We purchased a 2004 Ford Expedition from Reynolds Ford Norman in 2007. What a great vehicle this was for our family! The service was great and the price was right, so when we decided to trade the Expediti Norman in 2007. What a great vehicle this was for our family! The service was great and the price was right, so when we decided to trade the Expedition in 2010, we decided to travel from our home in Hugoton, KS to Norman, OK to return to this same place. Franco hooked us up with a 2010 Ford F150 4X4 that is wonderful. He was very helpful in finding what we wanted to meet our towing needs for our RV and the comfort we had in our Expedition. We negotiated for quite some time on the price, and finally Franco was even able to give us the price we desired. We were about to leave, and I got to talking about our love of Mustangs, and what do you know? He hooked us up with a 2005 Mustang convertible that same day!!! What a salesman! He has since called us several times to see how things have worked out with the vehicles. He provides exceptional customer service and was professional and fun all at the same time. I will definitely do business here again in the future. Thank you Franco! More

While looking for a car it took me forever to find one, I was looking for a Nissan Altima and was having trouble finding one that had a good price. I was looking on the internet and found a used Altima on th was looking for a Nissan Altima and was having trouble finding one that had a good price. I was looking on the internet and found a used Altima on the Reynolds website with a good price, very clean and in really good condition. I got a GREAT deal with the help of a GREAT salesman by the name a Gianfranco Del Castillo. I highly reccommend this salesman, if your ever looking for a new, used and great deal thats a steal ask for Gian. He met me in the parking lot with a big smile and was very kind, and pulled out all the tricks to get me in the car the same day by introducing me to Linda Hughes who is finance manager who also had a big role to getting me into the car I wanted. When I met Linda I knew she was the women to talk to, she helped me the best she could with working with different banks and finance companies to get me the lowest interest rate as possible. She got the job done and I was in my car the very same night with a smile on my face, and a wonderful lasting impression. I have had no problems with my car and im very happy and when I buy my next car I will return to Reynolds and be asking for Gianfranco and Linda. More

Let me start by saying I am 60 years old this was not my Let me start by saying I am 60 years old this was not my first new car purchase. I visited four dealerships searching for a truck equipped the way I Let me start by saying I am 60 years old this was not my first new car purchase. I visited four dealerships searching for a truck equipped the way I wanted. In the past I have had some bad experiences with car dealerships. But this was my first experience with Reynolds Ford and Mr.Franko Delcastillo a new car and truck salesman for Reynolds Ford. Mr.Franko Delcastillo was very knowledgeable and answered all my questions also worked hard to find me the truck with everything I wanted on it. After checking prices at four dealerships Reynolds Ford had given me the best price. The finacing was taken care of by Mr.Ed Rider. Mr.Rider explained every form throughly and left no questions unanswered very professional. Reynolds Ford was a good experience for me, I would recommend Reynolds Ford if you are in the market for a new car or truck. Contact Mr. Franko Delcastillo and Mr. Ed Rider at Reynolds Ford in Norman OK. I think you will be pleased with their service and professionalism. Sincerely Mike Green More

I have gone to Reynolds Ford here in Norman for new vehicles multiple times over the years. They have a great service department that doesn't mess around and their sales staff are top notch. You don' vehicles multiple times over the years. They have a great service department that doesn't mess around and their sales staff are top notch. You don't get pressured into vehicles when you step onto the lot, and if the salesmen don't know the answers to your questions they will quickly get answers and information for you. If you want to be treated like family at a dealership, I suggest using this one. More

I'M A BUSINESS OWNER I DON'T HAVE TIME TO LOOK ARROUND OR PLAY DEALERS GAMES,I KNOW MY CREDIT , I KNOW WHAT I WANT, I CONTACT THIS DEALER I TOLD THIS GUY WHAT I WANTED BLACK CAR, LESS THAN 40K, 2010 AND UP, PLAY DEALERS GAMES,I KNOW MY CREDIT , I KNOW WHAT I WANT, I CONTACT THIS DEALER I TOLD THIS GUY WHAT I WANTED BLACK CAR, LESS THAN 40K, 2010 AND UP, V6 FUEL ECONOMY,FOR LESS THAN 20K I TOLD HIM I HAD A CADI AND I LOVE IT BUT GIVES ME TOO MANY PROBLEMS.. FRANCO FOUND A CAR FOR ME WITH THE SAME EQUIPMENT FROM MY CADI WITH OUT THE PROBLEMS EVEN CETERFIED WHICH I HAD NO IDEA WHAT IT WAS TILL HE EXPLAIN ME THAT IS A COVERAGE AGAINST PO. I WAS IN THE DEALER FOR 20 MINUTES WENT IN CHECK THE CAR SIGN PAPERWORK AND I WAS OUT.. WHICH WAS EXCTLY WHAT I WANTED. I COULDN'T BE HAPPY WITH THE SERVICE. HE CALL A COUPLE OF WEEKS LATER TO MAKE SURE I WAS HAPPY WITH MY BUY HE DID THE RESEARCH FOR ME GAVE ME THE OPTION , NO RUN ARROUND I HAVE ALWAYS HATED DEALERS..BUT I'M IMPRESS More