Confidence Ford of Norman

Franco and the dealership worked very hard to get the car I wanted at the price I was looking for. Oustanding customer service from all. I wanted at the price I was looking for. Oustanding customer service from all. More

This was the fifth auto I've purchased from Reynold's This was the fifth auto I've purchased from Reynold's Ford. Just like the four previous I'm very satisfied with my purchase. Franco DelCastillo was o This was the fifth auto I've purchased from Reynold's Ford. Just like the four previous I'm very satisfied with my purchase. Franco DelCastillo was outstanding as my sales consultant. He was very knowledgeable about the cars I looked at. He made the overall buying experience very enjoyable. He was very helpful in my decision between buying a used or a new vehicle. My previous purchases usually went through Ken Lowery, but since he's retired Franco is the first salesman that I've met that I feel I could trust as I did Mr. Lowery. I hope he's with Reynolds as long as Mr. Lowery was. I'll be looking forward to dealing with him in the future if he is. I can't say enough about how much he helped me in this purchase. Ed Rider also was a great help in the purchase of my car. I had my financing pre approved through my local bank and Ed was able to find a lower interest rate than my bank had offered. I was really surprised with this considering my credit has had some dings in the past. Everyone that I dealt with during the purchase of my 2012 Focus was absolutely fantastic. I'll definitely be purchasing my next vehichle's there. They're just a great dealership! More

They only work with me until the paper work is signed, after that I can't get anyone to response to my phone calls or emails. Watch out before you sign on that electronic pad, what they quote you and hav after that I can't get anyone to response to my phone calls or emails. Watch out before you sign on that electronic pad, what they quote you and have you sign on the eclectronic signature pad ( you can't see what you are signing)are not the same amount$. They promised to refund the different immediately after admitted they mistate, that's was over 3 weeks ago, now, no one will return my messages or emails. I will not recommend this dealer to anyone, they cheated you out of your hard earned money, make a fool out of you and treated you like a garbage after the sale. More

Outstanding experience...will definitely be a lifelong customer! My sales person Franco is top notch and has been most helpful during and after delivery...one of the best I have ever seen! customer! My sales person Franco is top notch and has been most helpful during and after delivery...one of the best I have ever seen! More

I went in just to see if I could possiby get a car, looking for better gas mileage mainly. Right off the bat Franco had the perfect car for me that met all my needs and was within my budget. We then we looking for better gas mileage mainly. Right off the bat Franco had the perfect car for me that met all my needs and was within my budget. We then went to Linda for the financing and I believe not only her but several others went to work to find me financing, my credit is less than perfect. They had it all taken care of in no time, I have never got in and out of a dealership so quick and satisfied as I did on this day. More

The dealer and their employee Ken Willits have always been so helpful when my wife and I are looking to buy a new car,even checking other dealers for the car we want. been so helpful when my wife and I are looking to buy a new car,even checking other dealers for the car we want. More

When I bought a new F150 at Reynolds Ford in Norman, the purchase experience was excellent. I was treated well by everyone I came in contact with. Franco Delcastillo and Jayna Mason were particularly help purchase experience was excellent. I was treated well by everyone I came in contact with. Franco Delcastillo and Jayna Mason were particularly helpful. I appreciate the service of Reynolds Ford and plan to be a continuing purchaser. Thanks! More

Very friendly and honest. Did not rush my decision. They were very helpful as well, Franco with helping me find the right car and Linda with assisting me with my payment options. Mike was a great person to were very helpful as well, Franco with helping me find the right car and Linda with assisting me with my payment options. Mike was a great person to talk to about the quality of the used car I was purchasing. More

I bought a car from Rick at Reynolds Ford of Norman,OK. I bought a car from Rick at Reynolds Ford of Norman,OK. This is my second purchase from them, and my wife bought her car there too. We like to buy l I bought a car from Rick at Reynolds Ford of Norman,OK. This is my second purchase from them, and my wife bought her car there too. We like to buy locally and even if we pay a little more, we have our business in town. We will probably be back to buy another car from Reynold's when we can purchase, again. More

We were very pleased with the young man we had as our salesman. He was very knowledgeable about the Expedition. He spent as much time with us on the nav sys & the other features of the suv as we needed. salesman. He was very knowledgeable about the Expedition. He spent as much time with us on the nav sys & the other features of the suv as we needed. This has nothing to with your company employees but more praise for Daniel & Robert. The people you have contracted to detail your cars are not very good. If it were not for Daniel & Robert going out and finishing it for us we might still be there. They had it for all most 2 hours and if you check on sales that day I think you will find they were not working very hard. Thanks for company employees DANIEL & HIS BOSS ROBERT FOR THEIR HELP THEY MAKE YOUR AGENCY WHAT IT IS TODAY. I'm sorry I came down hard on the detail group. I own 3 services business and these guys would not work for us. WE ENJOYED IT AND WILL BE BACK WE HAVE NEED OF SOME NEW WORK TRUCKS NEXT YEAR. More