Confidence Ford of Norman

Nice buying experience with NO pressure!! We inquired about a vehicle via the internet and Scott Womack was quick to respond, we wanted to see some pictures on a certain vehicle and Scott got We inquired about a vehicle via the internet and Scott Womack was quick to respond, we wanted to see some pictures on a certain vehicle and Scott got those to us via email . Reynolds also had a vehicle on its lot in N. OKC we wanted to see and Scott had it brought to the Norman location so we only had to go one place. We had a great experience dealing with Scott Womack and Ed Rider. P.S. we drove over 4 hrs, so thanks again for the great experience. More

"A Better Understanding" Like any good relationship...you must have commitment, compromise, and communication. I'd like to think we have achieved these! As a long time Reynold Like any good relationship...you must have commitment, compromise, and communication. I'd like to think we have achieved these! As a long time Reynolds customers (14 years)...we've always drove away with a great vehicle and have always had solid service. A few years back I wrote a review against one of the gentlemen in the service department and I must at this time retract that review. The review was placed as a knee jerk reaction based on my frustration and simply put....lack of understanding. Recently...we had an issue with our sons new car and took it in so the issue could be checked. I was simply amazed that even after my unwarranted prior review of Bryan...he has been nothing less that a true professional. Not only did Brian understand the current issue with our sons car....he took the time to explain it in detail to the both of us so we fully understood what the problem was and what they could/could not do to correct the issue. The extra time and effort taken to explain and insure we knew what was going on was much appreciated. Thank you Bryan Beninger for taking the time with our son and for giving myself a chance to correct the past. More

Our Expeirence with Renolds Ford We took our granddaughter, who is college bound, on her first car shopping experience. Reynolds Ford was our first choice. She had her heart set on a We took our granddaughter, who is college bound, on her first car shopping experience. Reynolds Ford was our first choice. She had her heart set on a Ford Focus, and we knew the second we pulled up to Reynolds that this would be the perfect place for our granddaughter's first car buying experience. Paul and Levi were excellent sells men, who made it an enjoyable experience for all of us. Ed Rider was our Business Manager, who made everything possible. Reynolds Ford will always be our first choice. Thank you! More

excellent service department experience as always! My van had a piece of plastic underneath that had come unclipped and was hanging down. I pulled into the service department and was greated with a fr My van had a piece of plastic underneath that had come unclipped and was hanging down. I pulled into the service department and was greated with a friendly response as always. Rick identified the problem and had a service worker from the back come out and fix it immediately. And since it was just a clip that had come off, he didn't charge me for putting a new clip on!! I had my six children in the van and we were in and out in no time. I am so appreciative for Rick and his service department! Thanks!! More

"Service" is the identifier of an auto dealer My rating is entirely indicative of the service received beginning with call for appointment, fast and courteous service received from beginning to My rating is entirely indicative of the service received beginning with call for appointment, fast and courteous service received from beginning to end. I always check to see if the amenities, i.e., floor vacuumed, windshield cleaned, or wash (periodically) is performed. Reynolds does a pretty good job with the aforementioned. More

TOP NOTCH SERVICE!!!! Was traveling through Norman, OK and broke down south of OKC. I called another dealer that was closer to our break down and explained our familys situ Was traveling through Norman, OK and broke down south of OKC. I called another dealer that was closer to our break down and explained our familys situation, and was shocked at being told it would be 3-4 days to look at our battery light. I searched and found Reynolds Ford 9 miles away and called. I spoke to Brian in service and explained our situation, he not only assured me that he could get looked at right away, but called LA towing for us. We were towed in and had to replace an alternator. We were back on the road in less than 2 hrs, I tried to tip him and he looked at me and said "I'm just doing my job" I couldn't believe it. My regular dealer at home in Dallas needs to take pointers from this dealership!! TOP NOTCH!!!!!! More

Best car buying experience ever! Sales person did not have exactly what I wanted on the lot, but instead of trying to sell me something else he made arrangements to have the vehicle e Sales person did not have exactly what I wanted on the lot, but instead of trying to sell me something else he made arrangements to have the vehicle equipped like I wanted in less than a week. No pressure sales, listened to my needs and delivered! Compared several other dealers pricing and looked up the rebates they were using. Actually beat their price without the deceptive rebates which I would not qualify for anyway. Financing worked the same way. Compared several different financing methods (with and without the rebates) and arrived at a very creative solution to get me the best price and the best interest rate. No hidden fees or surprises....the price quote from the salesperson was the price I paid for the car. I have come to dread the car buying experience, but Scott and Sean definitely worked to get me what I wanted. I will return for my next purchase. More

Gary Dean knows the product My husband and I bought a new car from Gary Dean at Reynolds. He knew how every gadget worked and took time to teach us, answered our how do you do th My husband and I bought a new car from Gary Dean at Reynolds. He knew how every gadget worked and took time to teach us, answered our how do you do this calls and recommended a service that we needed. More

2 vehicle purchase Got in touch w/ Manny via email, selection of vehicle was spot on, we returned to Reynolds for our 2nd vehicle due to our 1st vehicle buying experienc Got in touch w/ Manny via email, selection of vehicle was spot on, we returned to Reynolds for our 2nd vehicle due to our 1st vehicle buying experience was great with them. We were treated with respect! More

Great Dealer, Great People Went to Reynolds Ford of Norman online to look at a car for my daughter. Scott was great. He answered all my questions and got me a great deal. When w Went to Reynolds Ford of Norman online to look at a car for my daughter. Scott was great. He answered all my questions and got me a great deal. When we went in, the car was pulled up front, he had just ran it through a car wash wash and was making sure the car was perfect. Great attention to detail. We drove the car and it was everything he had told us over the emails. He even took the time to explain every aspect of the car and how to program the clock! We then met with the business manager Linda. She was a joy to work with. She made us feel welcomed and that Reynolds really did care about us and our business. We will only work Reynolds Ford of Norman thanks to Scott and Linda! More