Confidence Ford of Norman

"Service" is the identifier of an auto dealer My rating is entirely indicative of the service received beginning with call for appointment, fast and courteous service received from beginning to My rating is entirely indicative of the service received beginning with call for appointment, fast and courteous service received from beginning to end. I always check to see if the amenities, i.e., floor vacuumed, windshield cleaned, or wash (periodically) is performed. Reynolds does a pretty good job with the aforementioned. More

TOP NOTCH SERVICE!!!! Was traveling through Norman, OK and broke down south of OKC. I called another dealer that was closer to our break down and explained our familys situ Was traveling through Norman, OK and broke down south of OKC. I called another dealer that was closer to our break down and explained our familys situation, and was shocked at being told it would be 3-4 days to look at our battery light. I searched and found Reynolds Ford 9 miles away and called. I spoke to Brian in service and explained our situation, he not only assured me that he could get looked at right away, but called LA towing for us. We were towed in and had to replace an alternator. We were back on the road in less than 2 hrs, I tried to tip him and he looked at me and said "I'm just doing my job" I couldn't believe it. My regular dealer at home in Dallas needs to take pointers from this dealership!! TOP NOTCH!!!!!! More

Best car buying experience ever! Sales person did not have exactly what I wanted on the lot, but instead of trying to sell me something else he made arrangements to have the vehicle e Sales person did not have exactly what I wanted on the lot, but instead of trying to sell me something else he made arrangements to have the vehicle equipped like I wanted in less than a week. No pressure sales, listened to my needs and delivered! Compared several other dealers pricing and looked up the rebates they were using. Actually beat their price without the deceptive rebates which I would not qualify for anyway. Financing worked the same way. Compared several different financing methods (with and without the rebates) and arrived at a very creative solution to get me the best price and the best interest rate. No hidden fees or surprises....the price quote from the salesperson was the price I paid for the car. I have come to dread the car buying experience, but Scott and Sean definitely worked to get me what I wanted. I will return for my next purchase. More

Gary Dean knows the product My husband and I bought a new car from Gary Dean at Reynolds. He knew how every gadget worked and took time to teach us, answered our how do you do th My husband and I bought a new car from Gary Dean at Reynolds. He knew how every gadget worked and took time to teach us, answered our how do you do this calls and recommended a service that we needed. More

2 vehicle purchase Got in touch w/ Manny via email, selection of vehicle was spot on, we returned to Reynolds for our 2nd vehicle due to our 1st vehicle buying experienc Got in touch w/ Manny via email, selection of vehicle was spot on, we returned to Reynolds for our 2nd vehicle due to our 1st vehicle buying experience was great with them. We were treated with respect! More

Great Dealer, Great People Went to Reynolds Ford of Norman online to look at a car for my daughter. Scott was great. He answered all my questions and got me a great deal. When w Went to Reynolds Ford of Norman online to look at a car for my daughter. Scott was great. He answered all my questions and got me a great deal. When we went in, the car was pulled up front, he had just ran it through a car wash wash and was making sure the car was perfect. Great attention to detail. We drove the car and it was everything he had told us over the emails. He even took the time to explain every aspect of the car and how to program the clock! We then met with the business manager Linda. She was a joy to work with. She made us feel welcomed and that Reynolds really did care about us and our business. We will only work Reynolds Ford of Norman thanks to Scott and Linda! More

Great car buying experience! Gary Dean was very knowledgeable and courteous. I was a difficult customer that was unsure of what I even wanted to look at. He found me the perfect c Gary Dean was very knowledgeable and courteous. I was a difficult customer that was unsure of what I even wanted to look at. He found me the perfect car and got me a GREAT deal on it. I have already referred a couple of people to him. Franco and Gary were both very patient and helpful. We had our 10 month old son with us which made things that much more stressful. More

Preowned Sales When I contacted Reynolds Ford through the internet, I was responded to by Manny Lopez almost immediately. After a few email discussions about me sell When I contacted Reynolds Ford through the internet, I was responded to by Manny Lopez almost immediately. After a few email discussions about me selling my 2008 Ford Sport Trac to the dealership, Manny invited me in for an appraisal. From the time I entered the dealership, Manny treated me with respect and professionalism. He is a true gentleman. The appraisal was fair and the offer for my vehicle was honest and acceptable. The process of the transaction was quick and painless and I had a check that same day. I want to thank Reynolds Ford and especially Manny Lopez for such an enjoyable experience. More

HIGHLY RECOMMENDED! With the great help from Sean Porterfield and his crew, I am assured that I have made a very good decision today. Sean is definitely the best... very With the great help from Sean Porterfield and his crew, I am assured that I have made a very good decision today. Sean is definitely the best... very friendly, patient, professional, reasonable, intelligent and shows passion not only towards his job, but also towards his costumers. I drove out of this dealership with absolutely no regrets knowing fully well that I have made a very great decision. I highly recommend this dealership to anyone trying to purchase any of the listed vehicles, be it brand new or used. Sean Porterfield and his crew will not hesitate to give you the best service treatment. So I urge you to get off your computers and head on over to Reynolds Dealership in Norman Oklahoma. Cheers! More

Perfect customer service Levi is a really great person and he was very helpful to me. I think he is the best! He answered all of my question and he also gave me a very great d Levi is a really great person and he was very helpful to me. I think he is the best! He answered all of my question and he also gave me a very great deal! So, If it was about me, I would give him 10/10 and even more! More