Confidence Chevrolet Buick GMC

I wrote a review about Jeff Wilson. The service Mgr. I guess they didn't like the review. He tried to tell me my rear end was leaking and showed me pics of supposedly my truck.i told hi The service Mgr. I guess they didn't like the review. He tried to tell me my rear end was leaking and showed me pics of supposedly my truck.i told him not at this time would I pay $750 for the repair. The pics he showed me of my air filters were not my truck. Service customers beware. More

My visits to the dealership, so far, have all been satisfactory. fortunately the location is within two miles of my home which makes it even more convenient for me. Service has been great; service a satisfactory. fortunately the location is within two miles of my home which makes it even more convenient for me. Service has been great; service advisors have been respectful. Thanks to Adam. More

Fast professional service. Easy to get to location. They are communication great waiting room. Will come back Easy to get to location. They are communication great waiting room. Will come back More

Friendless, off the charts. Cleanliness, same. My only concern is, internet price compared to on lot price. Absurd. Listed 21.7 manager came at me 27.7. 6K Difference!. I asked Cleanliness, same. My only concern is, internet price compared to on lot price. Absurd. Listed 21.7 manager came at me 27.7. 6K Difference!. I asked for 25K he only offered 27. Matched MFSP. So, no deal made. My wife car only owe 2.6K, Happy with vehicle, won't purchase from again. BTW, I have 810 credit score. Could have had a future customer, greed makes it not so! More

This dealership was amazing from start to finish! We walked up and were greeted by friendly salesmen. Our salesman, Charles N., went above and beyond to find the perfect car for me within my price ra We walked up and were greeted by friendly salesmen. Our salesman, Charles N., went above and beyond to find the perfect car for me within my price range. He listened to my needs and wants and made sure that I got the perfect car to fit those needs. He quickly got the paperwork done and moved us to financing while they detailed the car. Financing was quick and easy and we were out the door with my new car in no time! I’ve never had a better experience when purchasing a car and I will definitely be back for future purchases. Thank you, Confidence and Charles, for helping make this purchase a great one! More

Confidence has provided the most thorough and honest service. The service providers are very thorough and take time to explain the repairs and maintenance needs of both my vehicles. They provided a vide service. The service providers are very thorough and take time to explain the repairs and maintenance needs of both my vehicles. They provided a video of my complimentary inspection which is unheard of but phenomenal. I have a Cadillac and a Ford and Confidence Buick GMC has definitely earned my business. More

Great experience! Very easy transaction. Charles was new but did a good job selling the truck. Very easy transaction. Charles was new but did a good job selling the truck. More

We had a very nice experience with our salesman Mr. Nichols, he was very friendly and treated us like friends, he walked us through everything and even gave us a tour of the service department every de Nichols, he was very friendly and treated us like friends, he walked us through everything and even gave us a tour of the service department every dealership needs people like him. I had already chosen our vehicle and agreed on a price before our drive the next day to finish the paperwork process while that was going on they detailed the vehicle and filled it full of gas. Everyone that works there that we saw were friendly and accommodating and best of all NO PRESSURE on any part of the purchase process. We would recommend anyone to look at this dealership when thinking about purchasing a vehicle. More

Everyone was super nice and didn’t have the typical car salesman attitude. I’ll be back for my next one! salesman attitude. I’ll be back for my next one! More

I am out of state, and I went through a lengthy process to purchase a vehicle I found on the Confidence website for my senior citizen mother. The availability was confirmed through a phone call, the "Out to purchase a vehicle I found on the Confidence website for my senior citizen mother. The availability was confirmed through a phone call, the "Out the Door" price was confirmed in an email, and a time was set up to finalize the sale. However, once my mother got to the dealership to finalize the purchase, they claimed they had no record of our discussions or emails (which I have all the emails) and tried to sell her a different car. They then claimed that the desired car had a recall, so they "couldn't sell it," but they couldn't tell us what the recall was for. (Cars can definitely be sold with a recall.) The Sales Manager, Quinton Gentry, had zero care or customer service. I tried to talk to him over the phone while my mother was with him and the salesman, but he wouldn't discuss the issues and handed the phone back to my mom and literally walked off. I tried to call later to reach him or another Sales Manager, but they wouldn't answer the calls or return calls. They still have the car of interest listed on their website and on Auto Trader along with another one almost identical to it. However, they never would show her the car in person....I don't think they even have it. They definitely appear to be running a bait and switch dealership. I definitely would not recommend doing business with them. More