Confidence Chevrolet Buick GMC
Midwest City, OK
Filter Reviews by Keyword
By Type
Showing 1,659 reviews
A no nonsense kind of gal. Gives her customers undivided attention. If any of the guys there are intimidated by her amazingness, they should be. She’s really the best. Gives her customers undivided attention. If any of the guys there are intimidated by her amazingness, they should be. She’s really the best. More
Everyone at this dealership was courteous and eager to assist me in getting the service I needed. Once in the service bay, Ryan promptly coordinated my service needs. I arrived a little after 9am and tol assist me in getting the service I needed. Once in the service bay, Ryan promptly coordinated my service needs. I arrived a little after 9am and told Ryan that I needed to be at a funeral at 11am. Ryan assured me that getting the job done and send me on my way would not be a problem. I had 2 low beam headlights replaced on my 2014 Yukon by 10:15 am. Very pleased with the prompt service and outstanding customer service! Kenneth Ingram Berlin. MD More
It sucks you pulled the loaner car program because I know when I paid for my warranty I was garuenteed to be placed in anything until my car was complete. I didn't even know my car was done! I called yesterd when I paid for my warranty I was garuenteed to be placed in anything until my car was complete. I didn't even know my car was done! I called yesterday and I got no reply but my car was complete. With no loaner and having to pay for my own rental, even though my warranty was suppose to cover all of those things. I have to be a le to make it to my Dr appointments. It's almost as if you would rather me drive it til it completely breaks down and causes .ore issues than have preventive maintenance. Just very odd how the entire transaction took place. KC was so very nice and had great customer service. I know everyone is short handed but that's why you are in control of your own appointments. More
Had a 1:00 appointment to have my oil changed. Showed up early at 12:50. Was told it might be a hour to hour and a half wait. I said fine I’ll wait. After watching people that came in after me che Showed up early at 12:50. Was told it might be a hour to hour and a half wait. I said fine I’ll wait. After watching people that came in after me checking out I went to find out what was going on. It was now 3:00. They apologized and I finally checked out at 3:20. I live in OKC. Not sure I want to drive all the way to Midwest City for a 3 hour oil change. It’s a 20 minute drive for me. More