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Confidence Chevrolet Buick GMC
Midwest City, OK
1,693 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 12, 2024
On May 24, I purchased a new 2024 Chevy equinox. On May 27, I brought it back in letting them know about noise that occurred when I unlock the doors. They had me bring my car back on June 3 when a l On May 27, I brought it back in letting them know about noise that occurred when I unlock the doors. They had me bring my car back on June 3 when a loaner was available. They’ve went back-and-forth whether or not the noise is what I have been told by two other mechanics or whether the noise is the fuel pump I got a call on June 6 saying that they had figured out it was in fact the door locks that they were raising a ticket with GM to get tech specs so that they can work on the car. June 11 I got a call back saying never mind we’ve decided it is just a fuel pump even though they had confirmed that no other vehicles on the lot makes the noise and they’ve asked me to come get my vehicle. At this point, I’ve been advised to take it to another dealership. Chevrolet has been involved, but the dealership is unwilling to listen to the actual issue because it does take several hours for the car to be locked to make the noise and even though they’ve confirmed it does make the noise and the noise is not normal now they’re saying the opposite. This is the first car I’ve purchased in 13 years and this is honestly honestly been a horrible experience. More
by claudiad
Employees Worked With
Devon Cadwallader, Cash Calhoun
June 11, 2024
My salesman, Charles Nichols was excellent. His comments appeared genuine and I believe he truly wanted me to be happy with my buying experience. Charlie Staton also helped with the numbers a His comments appeared genuine and I believe he truly wanted me to be happy with my buying experience. Charlie Staton also helped with the numbers and I appreciate his professionalism. Chris Squires in finance was thorough and quick as well as extremely kind even though they were already closed as it was so late. I never felt pressured or talked down to as sometimes happens as I'm a woman. I'll tell my friends and will return. Overall best experience I've had and I sincerely appreciate it. More
by Kellystewart823
Employees Worked With
Charles Nichols, Charlie Staton, Chris Squires
June 07, 2024
Matt Murphy is a great serve advisor well knowledged and communicates with this customers. They have one of the best technicians his name is Chris Kennedy and does most heavy line. He is well knowledged and communicates with this customers. They have one of the best technicians his name is Chris Kennedy and does most heavy line. He is well knowledged and performs his job well and helps others in need would recommend this place to anybody. More
by Muddogcowboy
Employees Worked With
Matt Murphy service advisor
June 05, 2024
Great Service Great team Richard and crew are the best. Got my vehicle in and out , and treated me with priority service it felt like and got us started on our family vacation... Got my vehicle in and out , and treated me with priority service it felt like and got us started on our family vacation... More
by Aaron
Employees Worked With
Timothy Luedtke, Richard Burrows, Daniel Harvey, Paul Maxwell
