Confidence Chevrolet Buick GMC

Excellent service; was able to complete the manufacturer’s recommended service and had my vehicle back to me well before I needed it back. manufacturer’s recommended service and had my vehicle back to me well before I needed it back. More

I’ve been completely satisfied with this dealership. The service department does an excellent job. The service department does an excellent job. More

This is an update on the dealership being acquired by the Cavendar family and being rebranded Confidence. The only thing I have Confidence in is their bait and switch tactics and deceptive sales practices. Cavendar family and being rebranded Confidence. The only thing I have Confidence in is their bait and switch tactics and deceptive sales practices. I am writing this as a formal complaint regarding my experience at your dealership involving a 2025 Chevrolet Blazer EV RS, which I believe involved misleading and potentially deceptive sales practices. On July 2nd, I visited your dealership and test-drove a 2025 Chevrolet Blazer EV RS that had been advertised and presented to me as available for sale. After test-driving the vehicle, I worked with your sales staff and we reached an agreement on the out the door price of $43,750. However, upon preparing to finalize the deal, I was abruptly informed that the vehicle had a recall and could not be sold. I accepted this explanation in good faith at the time. I was contacted July 9th and informed that the recall was complete but, that the transaction could still not be completed because it was a Courtesy Vehicle and needed to accumulate more miles before being eligible for sale. I was later informed that the mileage would be no more than 2,000 miles. This conflicting explanation raises serious concerns about the dealership’s transparency and whether there was ever an intention to honor the deal presented to me. This conduct appears to constitute a bait-and-switch tactic or, at a minimum, bad faith negotiation. I invested significant time and effort into this process based on representations made by your staff, only to have the deal rescinded based on inconsistent and questionable reasons. More

Friendly courteous thorough timely the dealership has been excellent from pre purchasing though first service Thanks been excellent from pre purchasing though first service Thanks More

Miguel was very helpful with showing me how to operate all of the features that came with my new truck all of the features that came with my new truck More

Mr Sanders (Operations Manager) is so efficient with staff and customers! He always goes above and beyond on his commitment to satisfy the consumer. staff and customers! He always goes above and beyond on his commitment to satisfy the consumer. More

Great customer service every time I am there. Thank you Adam W. For all you do Thank you Adam W. For all you do More

I was running late for my service appointment and they still got me in and out faster than I expected. Great service, Ryan is a great service manager to work with. still got me in and out faster than I expected. Great service, Ryan is a great service manager to work with. More

I had a wonderful experience at Confidence Buick GMC. Your staff was very friendly and competent. I would like to, especially thank Miguel, of sales, and Kevin, your finance manager. Great team. Your staff was very friendly and competent. I would like to, especially thank Miguel, of sales, and Kevin, your finance manager. Great team. More

I'm very pleased, truly couldn't be more thankful. As other dealerships turned me down they did all they could do to make sure I left with the truck I truly wanted with giving me a chance. Very awesom As other dealerships turned me down they did all they could do to make sure I left with the truck I truly wanted with giving me a chance. Very awesome and amazing people 😀 More