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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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July 07, 2022

They completed the service call in less time than they said it would take to be completed More

by FRANCIS.P.SCHMITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Concordville Subaru responded

Hi, FRANCIS.P.SCHMITT! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

July 07, 2022

It's clean, quiet and the staff are very professional. They took my car in as soon as I entered the bay. Their waiting area afforded my my privacy. They had water and snacks on request. It's a pleasure go More

by HOTSCORPIOCOP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Concordville Subaru responded

Hi, HOTSCORPIOCOP! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

July 07, 2022

They were great as always. I feel like prices went up though. A shame, really. More

by MSGMRONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Concordville Subaru responded

Hi, MSGMRONG! Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

July 04, 2022

Very prompt and informative with providing feedback. Service rep was very friendly and called to keep me the loop. More

by TRUDY2587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Concordville Subaru responded

Hi, TRUDY2587! Thank you for the 5-star review. We're delighted to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

July 03, 2022

They were courteous and explained everything they did. Also addressed a problem I had and was resolved. More

by CONNIESEMLER
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Concordville Subaru responded

Hi, CONNIESEMLER! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

July 03, 2022

They are always courteous and quick with the service. And the complimentary exterior car wash is a nice extra. More

by TIMEW98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Concordville Subaru responded

Hi, TIMEW98! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

July 03, 2022

My daughter purchased her Subaru here and had her first service here. We love the customer service by both sales and service department. See Matt Fitzgerald if you want a great sales person. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Concordville Subaru responded

Hi, Frank! Thank you for the stellar review. We're happy to hear that working with Matt elevated your and your daughter's experience with us. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

July 03, 2022

The service is and has always been with the customer in mind. In my case they have gone above and beyond in diagnosis and repair of 2 difficult cases. I appreciate their desire to solve the real problem. More

by ICINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric was very kind in explaining his diagnosis. Very respectful and informative.
Jul 05, 2022 -

Concordville Subaru responded

Hi, ICINC! Thank you for the stellar review. We're delighted to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

July 02, 2022

Would highly recommend it. All the staff are always very courteous, friendly, thorough and informative. More

by RMCBUNNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Concordville Subaru responded

Hi, RMCBUNNY! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your recommendation. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

July 01, 2022

Very accommodating. On he Thursday before July 4th, The Express line wait was 2 - 2,5 hours. They took care of me in less than 2 hours. More

by MCKIMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Concordville Subaru responded

Hi, MCKIMP! Thank you for the stellar rating. We're delighted to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

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