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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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August 21, 2022

Great service. Awesome advisors. Very nice waiting area. Love the free car wash. Thank you. More

by pjdncaa1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Concordville Subaru responded

Hi pjdncaa1414, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit with us. We are looking forward to seeing you at your next service. Have a great day. Sincerely, Moe Laraki, General Manager

August 18, 2022

Always satisfied with the repairs to my 2016 Outback. Front desk always looking to keep the Outback in great working condition. More

by RHODREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Concordville Subaru responded

Hi RHODREE, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 15, 2022

Very pleasant and professional. It’s a little bit of a drive for me, but I’ll continue to go there for service. More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. All were nice!
Aug 16, 2022 -

Concordville Subaru responded

Hi Lee, Thank you for taking the time to write to us. We are glad to hear our service team was great during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 15, 2022

Julian Caraballo was my advisor in the service department did an excellent job. He was very professional and kept informed during the whole process. I was expecting to have my tires rotated, but they said More

by MARNYHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
Aug 16, 2022 -

Concordville Subaru responded

Hi MARNYHALL, We appreciate your 5-star review. We are delighted to hear Julian and the rest of the service team were excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 15, 2022

Timely response to my repair concern. They were able to get the air conditioner repairs covered under my warranty. I am happy and grateful for their wonderful service department. More

by helen.bautista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Concordville Subaru responded

Hi HELEN.BAUTISTA, Thank you for your 5-star review. We are delighted to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 14, 2022

They offer good service at a good price with a pleasant demeanor. Enough said. There! More

by EPW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Concordville Subaru responded

Hi EPW, We appreciate your 5-star review. We are glad to hear our service team made your experience excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 14, 2022

Having a personal relationship with an employee that’s been there for more than 10 or more years has been a wonder and also having a great relationship with the mechanic is also a blessing thank you for s More

by MATHEWPULINKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Concordville Subaru responded

Hi MATHEWPULINKA, Thank you for your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

August 14, 2022

High Quality and clean work and completed recommended service in a timely manner. Melissa is tremendous to work with as a service advisor and is very friendly, professional and knowledgeble. Loaner car More

by NHW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Concordville Subaru responded

Hi NHW, Thank you for your kind review as well as your five-star rating. We are happy to hear Melissa made your experience an excellent one. Thank you for choosing Concordville Subaru for all your vehicle needs. We hope to see you soon. Have a great day Sincerely, Moe Laraki, General Manager

August 13, 2022

They changed the oil. Would use them again. They rotated my tires. Checked fluids did not top off windshield washer. More

by JOHNLICHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Concordville Subaru responded

Hi JOHNLICHMAN, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

August 13, 2022

Customer service is Always courteous and willing to help with solve your problems. Highly recommend! More

by lois.kennedy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Concordville Subaru responded

Hi lois.kennedy1, Thank you for your 5-star review. We are glad to hear our service team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

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