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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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March 30, 2021

Great communication throughout the entire process. Very friendly staff, and amazingly clean and orderly new facility! Scheduling was also an easy process, happy to take my business there. More

by THERESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Mar 31, 2021 -

Concordville Subaru responded

Thanks for the wonderful review, THERESA! We appreciate your business and look forward to working with you again.

March 28, 2021

Easy to drop off the car and get a state inspection done for a really great value. The loaner car was a nice bonus and made my life that much easier. More

by sbran94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Lustgarten
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for leaving us this response! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2021

Everything was done in a timely manner. Very professional. Kept me informed on the progress of the work being done. They advised me of what was done. More

by suzieq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Mar 31, 2021 -

Concordville Subaru responded

suzieq, thank you for your five star rating. I am glad we provided you with prompt service. If there is anything else we could assist you with; please don't hesitate to ask.

March 28, 2021

Service department is very good. Friendly, informative, reliable and trustworthy. Very comfortable having them work on my car. Always a very good experience going there. More

by BLAIR.KB
Recommend Dealer
Yes
Employees Worked With
did not see either of the people named above
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! Thank you again for choosing Concordville Subaru and we hope to see you again.

March 28, 2021

The service Associate John Brennan was very attentive and friendly. He did go above and beyond. They do need to fix there online scheduling system. More

by raptor2569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We would be happy to help.

March 28, 2021

Mark Rodgers in an excellent adviser. He's professional , courteous and clear on what 's involved regarding doing maintenance for the car. Dropping off the car was an easy process. work done on time with no More

by Alex A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rodgers , Stuart Lustgarten
Mar 31, 2021 -

Concordville Subaru responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

March 27, 2021

I got my replacement part for my hatch back & The service guy reminded me that I needed an oil change, which was completed in record time. Thanks, for all your help, Subaru More

by KATHYSTATTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maintenance - great guys
Mar 31, 2021 -

Concordville Subaru responded

Thank you for the positive feedback and 5-Star rating! Safe travels.

March 27, 2021

They are very well trained staffs .friendly workers and clean inside. They are always beyond than my expecting. Also their pick up service is absolutely one of good things. More

by SKS503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Lustgarten
Mar 31, 2021 -

Concordville Subaru responded

SKS503, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

March 27, 2021

Great service as always I will give to Concordville Subaru service team Five stars. Attention to details and customer satisfaction is evidence of the High quality service they provide. Special Thanks f More

by ROSANGELA_GIORGIANNI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Mar 31, 2021 -

Concordville Subaru responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2021

Setup loaner. Booked appointment for Starlink upgrade promptly when I called to make the appointment. They offered & set me up with a loaner since the Starlink upgrade took 3+ hours. Happy with service More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Mar 31, 2021 -

Concordville Subaru responded

Thanks for your positive star rating for Concordville Subaru! Please let us know if there is anything else we can do for you; we're always glad to help.

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