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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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March 31, 2021

Love this dealership, I never feel like I am getting ripped off! The service team takes their time to explain each and every charged they compare prices for the customers and are speedy! I love being a More

by ACAPPELLI18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Lauren in service
Apr 01, 2021 -

Concordville Subaru responded

We're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

Great service. Would recommend to my friendsGotxin and Great service. Would recommend to my friends Gotxin and put no problem . took great care of me and my car. Exceeded my expectations . will be back More

by DOLORESCOTTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Allen
Apr 01, 2021 -

Concordville Subaru responded

Thank you for your 5 star review! We appreciate your kind feedback and we hope to work with you again in the future. Take care!

March 31, 2021

John really does good work- professional, courteous, knowledgeable very happy he works at Concordville Subaru. Its people like John that keep a consumer coming back. Thank You John! More

by patkat118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Service Rep
Apr 01, 2021 -

Concordville Subaru responded

Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating for John. We hope to see you again soon.

March 31, 2021

John took great care of me and my Subaru. He went out of his way to make sure I understood the diagnostic and repair situation and what the subsequent steps would entail. He ensured a smooth and accurate More

by walkerja40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan - 5 Stars
Apr 01, 2021 -

Concordville Subaru responded

walkerja40, thank you for your review and support. We appreciate your business and look forward to your next visit.

March 31, 2021

Service is always great, but I shouldn't have to keep coming back to have my rear gate fixed in a car not even 1 year old. Very frustrated, as I live 45 min away from dealership. More

by MEDEDIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Concordville Subaru responded

MEDEDIT, we are sorry for any inconvenience we may have caused you. We appreciate you taking the time to visit our dealership. If you would like to discuss this further, please give us a call at (484) 800-4560. Thank you.

March 31, 2021

I experienced both prompt and friendly service and extremely helpful personnel in the service department. I strongly recommend Concordville Subaru to anyone looking for the best! More

by WCAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Concordville Subaru responded

Thank you for the five-star review! We are glad to know that you received excellent customer service during your visit with us. Please let us know if we can be of any further assistance.

March 31, 2021

I had my first 6000 mile service and was in and out within 35 mins. Very professional and courteous! They even washed my car! I’ll be sure to tell my family and friends. 😊👍 More

by LAURIEDAVE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandria Johnson
Apr 01, 2021 -

Concordville Subaru responded

Thanks for the perfect rating with us, LAURIEDAVE2! We are here whenever you need help.

March 30, 2021

I love bringing my Outback to Concordville Subaru for service. Melissa is the best and makes the whole process smooth and easy. Everyone is so friendly and my car always looks and feels great afterwards. More

by LTONER96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
Mar 31, 2021 -

Concordville Subaru responded

Hello, thank you for sharing your feedback. We value you as a loyal customer and thank you for choosing Concordville Subaru.

March 30, 2021

They are clean, fair and work fast. I always appreciate having my oil changes and inspections done at Concordville Subaru. I will continue to value their customer loyalty. More

by Dave Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 31, 2021 -

Concordville Subaru responded

Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we appreciate you choosing Concordville Subaru. We look forward to your next visit.

March 30, 2021

Kenny was extremely knowledgeable and helpful. Although the Auto Rain Sensor was not fixed because was Safelite issue, I was impressed by Kenny knowledge and able to help me heading to right direction to g More

by dyyong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Mar 31, 2021 -

Concordville Subaru responded

It's wonderful to know that you had a helpful, respectful, and considerate experience. I am proud of my team and the services they provide. Thank you for sharing your satisfaction and providing us a five star rating.