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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,921 Reviews

1,921 Reviews of Concordville Subaru - Service Center

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May 28, 2021

Polite and efficient service when we took our Crosstrek in for a recall. The Crosstrek is the third Subaru we’ve bought at Concordville Subaru—they have always treated us well and we love our Crosstrek. More

by LYNNEURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Concordville Subaru responded

LYNNEURIAN, Thank you for the five-star review! We're glad to hear that you had a great experience with our service team. We greatly appreciate your kind feedback and continued customer loyalty. Thank you for choosing Concordville Subaru!

May 27, 2021

So much is great about this location but I don’t appreciate being told to wear a mask when the mask mandates were dropped the week before. More

by lisamyersthomson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone’s name
May 28, 2021 -

Concordville Subaru responded

lisamyersthomson, we appreciate the good rating and hope we can be of assistance again soon.

May 27, 2021

Everyone I speak with is always polite, respectful and helpful. The staff answers my questions and ensures I am satisfied.I never feel pressured and plan to continue to use their service More

by BEHAN.LINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan, I believe that was her name, Ken Cooper
May 28, 2021 -

Concordville Subaru responded

Thank you for writing a review, BEHAN.LINDA. We truly appreciate the opportunity to earn your business and we're thrilled to hear about your 5 star experience!

May 27, 2021

This was my first visit to this dealership’s service department. They serviced my car in a timely fashion. They were professional and accommodating. I highly recommend. More

by Itzslats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Subaru responded

Itzslats, we're so happy to earn a 5-star review! Thanks again for taking the time to leave us a review. Take care!

May 27, 2021

Mark is simply outstanding! He goes to every measure possible to deliver A Quality Service! I have been in the service industry for 35 years so, I am able to determine who does and doesn't. Please take More

by dnshartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Subaru responded

Thank you for the five star rating, dnshartman! Concordville Subaru is always here for your vehicle needs!

May 27, 2021

Melissa was very friendly and Went out of her way to Melissa was very friendly and Went out of her way to provide excellent customer service. Because of her professionalism I will not hesitate on consi More

by DCHENGER@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Subaru responded

Thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon!

May 27, 2021

Melissa is a great, service leader. Melissa is very customer-focus, courteous, and prompt. Melissa listens to your car troubles, diagnoses the problem, and solves it. More

by DIANNELMCMILLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Concordville Subaru responded

DIANNELMCMILLAN, thank you for the five-star rating! We hope to assist you again.

May 27, 2021

Great experience! Thanks for being so customer orientation! Very friendly and clear communication , proactive in explanations , great overall . I would recommend it to friends . Thanks More

by TAHROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 28, 2021 -

Concordville Subaru responded

Thanks for sharing your satisfaction with the services received at Concordville Subaru! See you next time, TAHROM!

May 26, 2021

Always professional and friendly service team. Very good communication .and pleasant greeting visit after visit. Always a sense of respect for me the customer which is refreshing. More

by DDALTRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, Zach Catrambone
May 27, 2021 -

Concordville Subaru responded

DDALTRY, thank you for the five-star rating and positive feedback! We hope to assist you again soon. Have a great day!

May 26, 2021

Great customer service. Quickly diagnosed the problem and kept us updated on the repairs. Very happy with Concordville Subaru and will continue to use them. More

by FIORDSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
May 27, 2021 -

Concordville Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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