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Concordville Nissan - Service Center
Glen Mills, PA
428 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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428 Reviews of Concordville Nissan - Service Center
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Verified Customer
December 02, 2021
I had hit a pit hole and my rim had a small dent! I was told I needed a new rim! $975.00 ???? Really? My Nissan is a 2020. I had better service at Mastria Nissan in raynham Massachusetts. I always buy Nis told I needed a new rim! $975.00 ???? Really? My Nissan is a 2020. I had better service at Mastria Nissan in raynham Massachusetts. I always buy Nissan but I may change this when my lease is over! The rim was repairable for $125.00 welded! I’m happy! But not with Nissan. I also had a 1:30 appointment and my car wasn’t even taken in for service until 2:20pm. Ugh 😑 More
by GLOWORM1426
Employees Worked With
Savannah Boyle, Caitlin Buckalew
November 29, 2021
They went above and beyond the call of service. The service team did everything in their power to ensure that my issue was resolved! The service assistant Pat search high and low to make sure I had acc service team did everything in their power to ensure that my issue was resolved! The service assistant Pat search high and low to make sure I had access to a rental vehicle during the time of my repairs. I would refer this location to anyone that I encountered with a need for high quality service. In one word I’d say my experience was…STELLAR!!! More
by TERRELLREED
Employees Worked With
November 29, 2021
My experience at Concordville Nissan is always pleasant and they always take my time into consideration. They also are thorough when doing a complete analysis when searching for the problem with my vehicle and they always take my time into consideration. They also are thorough when doing a complete analysis when searching for the problem with my vehicle & will always provide you with the most economical solution. More
by GINA.SCORSONE
Employees Worked With
Joseph Glenn, Matthew Clark
November 27, 2021
Poor to zero communication; no call backs to promises made to return my call. disorganized; service department wasn’t sure if my part was in until I had to stop into the dealership after 6 weeks of waiti made to return my call. disorganized; service department wasn’t sure if my part was in until I had to stop into the dealership after 6 weeks of waiting which I was told it would take 5 days. The part has been in and I never received a call. Not customer focused! More
by RENNFITZ
Employees Worked With
Other Employees :
Jeff Rubin, Brandon Marando, Caitlin Buckalew, Matthew Clark
November 26, 2021
Staff was very nice and helpful. I had a shuttle drop me off then pick me up when the car was finished. Was a little disappointed I thought when we bought the car the salesman said the car would be washed a off then pick me up when the car was finished. Was a little disappointed I thought when we bought the car the salesman said the car would be washed and vacuumed. After each serve. More
by Rrcom678
Employees Worked With
Matthew Clark
November 25, 2021
Customer Service representative was terrible Terrible customer service. Will never buy a Nissan again. Very unprofessional. Did not offer a rental car customer service. Will never buy a Nissan again. Very unprofessional. Did not offer a rental car More
by michele2442
Employees Worked With
November 24, 2021
Very friendly and professional staff, sometimes hard to get an appointment but when waiting they keep you informed and don’t try to up-sell. I’ve been using Concordville Nissan Service for the last 6 ye get an appointment but when waiting they keep you informed and don’t try to up-sell. I’ve been using Concordville Nissan Service for the last 6 years and would recommend them. More
by sharonek2
Employees Worked With
Savannah Boyle, Caitlin Buckalew
November 24, 2021
Service was great and my car was given back to me freshly washed way sooner than I expected! washed way sooner than I expected! More
by CASEY.SHANAHAN1
Employees Worked With
Other Employees :
Ryan Eckberg, Chuck Desantis, Ryan Gilroy, Jon Hamm, Jeff Rubin, Joseph Glenn, Savannah Boyle, Caitlin Buckalew, Matthew Clark
