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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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December 21, 2021

Easy place to hang out. My service person came to me when the service was finished and showed me to my car. I’m ready to return when necessary! More

by GERRYINDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hamm
Report | Print
Dec 22, 2021 -

Concordville Nissan responded

Hi, GERRYINDEL! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your loyalty and trust. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

December 19, 2021

Very good but I had my tires rotated and this is second time I lost a hubcap immesiately after service More

by busdriver47jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

Concordville Nissan responded

busdriver47jim, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis, General Manager

Dec 21, 2021 -

Concordville Nissan responded

Hi Busdriver47jim, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2021

The whole process was very seamless. Everyone was very nice and respectful. I had zeros issues or complaints. More

by SAMCOLLINS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
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Dec 19, 2021 -

Concordville Nissan responded

Hi Samcollins1, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

December 17, 2021

Matt was extremely knowledgeable and personable. The work was completed in the time period that Matt had said it be. More

by kennjimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Report | Print
Dec 19, 2021 -

Concordville Nissan responded

Hi Kennjimbo, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

December 17, 2021

Professional and courteous service representatives. Fully explained the service and the probable wait time. Comfortable waiting area albeit a bit chilly when doors are opened. More

by JAMESHTHORNTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Dec 19, 2021 -

Concordville Nissan responded

Jameshthornton, we are glad we could help! We look forward to your next visit! Take care!

December 17, 2021

Once my appointment was confirmed everything went great, nice area to work with desks, outlets and wifi. Everyone was very nice More

by BLAAIN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was nice. Dont remember the guys name at the counter, Adam Meltz, Jon Hamm, Joseph Glenn, Savannah Boyle, Caitlin Buckalew, Matthew Clark
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Dec 19, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

Great customer service. Very responsive and thorough employees went out of their way to keep you informed More

by AKACAP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hamm, Joseph Glenn, Savannah Boyle, Caitlin Buckalew, Matthew Clark
Report | Print
Dec 16, 2021 -

Concordville Nissan responded

Hi, AKACAP3! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

December 16, 2021

The customer svc rep was abysmal but the manager made things right. I called multiple times and the lady never alleviated my concerns. After talking to the manager I am confident business processes More

by ACTAFFEE
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hamm
Report | Print
Dec 17, 2021 -

Concordville Nissan responded

Actaffee, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2021

My visit at Nissan deller ship was great, I will be My visit at Nissan deller ship was great, I will be back, when time for my car to get another oil change. More

by JOHNISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Dec 17, 2021 -

Concordville Nissan responded

Hi Johnisha! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2021

Great staff, excellent service!Special thanks to Chuck Great staff, excellent service! Special thanks to Chuck DiSantis and Joe in Service!!Thank you More

by MIKECOSTANZO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck DiSantis , Jon Hamm, Joseph Glenn, Savannah Boyle, Caitlin Buckalew, Matthew Clark
Report | Print
Dec 17, 2021 -

Concordville Nissan responded

Mikecostanzo0, we are so happy to read such a great review about Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

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