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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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January 16, 2022

Quick turnaround - caught an expired inspection sticker that I missed. Didn’t wait long at all. More

by john.mchugh1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Report | Print
Jan 17, 2022 -

Concordville Nissan responded

Hi, john.mchugh1! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! - Chuck DeSantis, General Manager

January 16, 2022

Advisor Ruby Smith was excellent. I believe communication between service employees is an issue.. The young lady in used car sales was also excellent during the purchasing process. A transposin More

by FOLGER2016
Recommend Dealer
Yes
Employees Worked With
Maraj Martins, Savannah Boyle, Ruby Smith
Report | Print
Jan 17, 2022 -

Concordville Nissan responded

FOLGER2016, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis, General Manager

January 14, 2022

The service is great. They keep me well informed. The worked addressed what I asked for. More

by Mcmarquardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Report | Print
Jan 16, 2022 -

Concordville Nissan responded

Mcmarquardt, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 14, 2022

I have been going to Concordville Nissan for many years and have always been pleased with the service on my car. More

by JARVIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Smith
Report | Print
Jan 16, 2022 -

Concordville Nissan responded

Hi Jarvie1, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 12, 2022

Everyone was great and helpful, service was prompt. I had no issues or complaints . Thanks More

by RHULE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Hamm, Joseph Glenn, Savannah Boyle, Caitlin Buckalew, Matthew Clark, Ruby Smith, Kelli Mantell
Report | Print
Jan 13, 2022 -

Concordville Nissan responded

Hi, RHULE69! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 14, 2022 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2022

Go somewhere else if you can. I took my car in for diagnostics and repairs and I got it back with something new broken and they didn't even fix the defective seat belt warning light. Now I have to go More

by Dissatisfied
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ruby, Kelly
Report | Print
January 10, 2022

Very helpful staff that took the time to cater to my every need. Very happy with service More

by austinckerley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Report | Print
Jan 10, 2022 -

Concordville Nissan responded

Thank you for the high rating, austinckerley! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! - Chuck DeSantis, General Manager

Jan 11, 2022 -

Concordville Nissan responded

Hi Austinckerley, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 08, 2022

Great experience. Matt Clark kept me well informed of progress throughout my time there. Would definitely reccomend them for service. More

by Patricia burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Report | Print
Jan 10, 2022 -

Concordville Nissan responded

Hi, Patricia burns! Thank you for the stellar review. We're happy to hear that working with Matt earned us your recommendation. We look forward to working with you again soon. Take care! - Chuck DeSantis, General Manager

January 08, 2022

The service was timely and the staff were prepared. They called me a Lyft to go home. More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Boyle
Report | Print
Jan 10, 2022 -

Concordville Nissan responded

Thank you for the high rating, HH! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Chuck DeSantis, General Manager

January 07, 2022

Ruby was very professional & answered all my questions. Forcing customers to write a 15 word comment before proceeding to the next question will deter customers from completing the survey More

by reesey_pb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hamm
Report | Print
Jan 07, 2022 -

Concordville Nissan responded

Thank you for the high rating, reesey_pb! We're happy to hear that working with Ruby elevated your experience with us. We hope to work with you again soon. Have a great day! - Chuck DeSantis, General Manager

Jan 08, 2022 -

Concordville Nissan responded

Reesey_pb, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

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