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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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April 30, 2021

Don’t think I am coming back. 2 times in a row a simple R&B couldn’t be done right. I wanted to use this dealer due to it proximity to our office, but will have to find another. More

by Bert@riverdaleglobal.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawler
April 29, 2021

From the start of walking up to the service desk my truck was your number 1 concern. During the entire process I was informed on the work that was needed and was completed on time. Thanks More

by pbull4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Apr 29, 2021 -

Concordville Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 02, 2021 -

Concordville Nissan responded

Pbull4, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan!

April 29, 2021

I took my new Rogue to service for a VDC Recall. The personnel were very welcoming. The reprogramming took about an hour and, they washed my car. Very pleased with my service visit More

by Tkd1127
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Apr 29, 2021 -

Concordville Nissan responded

Hi, thank you for your high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 02, 2021 -

Concordville Nissan responded

Tkd1127, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

April 29, 2021

Service was perfect. Staff even left me push back the appointment to accommodate me. It only took an hour to complete the service and my car came back cleaner than when I brought it in! More

by LLS1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Nissan responded

Thank you for your feedback! We're so glad you had a great experience with our service team and look forward to your next visit with us!

April 29, 2021

Always a smooth process end to end. Team couldn’t be nicer. Will certainly return and recommend to any Nissan owner for them to try. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Nissan responded

Hi Jim, thank you for your 5 star review. We are so glad that our team made the process easy for you and we hope to work with you again in the future!

April 27, 2021

Bill from the service department was great, easy to work with and very helpful. He took extra time to find the coverage for my car and it was much appreciated! More

by MSOLOMON28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Apr 27, 2021 -

Concordville Nissan responded

That's great to hear! We're so glad that Bill did his best to find the best option for your car and took great care of it! Thank you for choosing Concordville Nissan and we hope to work with you again in the future!

Jun 02, 2021 -

Concordville Nissan responded

Hi Msolomon28, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 26, 2021

The people at Concordeville nissan are friendly and helpful. I am happy they sanitized the car. Also they do not hound you to buy a new car. Would recommend. More

by arnwark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Apr 26, 2021 -

Concordville Nissan responded

We appreciate your 5 star review! It's great to hear that our team was helpful and did what they could to keep everything safe and disinfected. Safety is our top priority!

April 25, 2021

Check in was fast and easy, vehicle was done in the time I was told it would be. Vehicle was washed, which was a pleasant surprise and I was told where my vehicle was parked when it was finished. Check out More

by JLTPESSAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Concordville Nissan responded

Thank you for taking the time to leave some positive feedback! We're happy to know our service team went above and beyond to make your experience a pleasant one!

April 24, 2021

Good service getting my car inspected. Clean area to wait while my car was being serviced. Matt was good taking care of business. My car was ready in good time. More

by CATHYCOWPERTHWAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Apr 26, 2021 -

Concordville Nissan responded

Thank you for taking the time to leave us a positive review. We're so glad that Matt and the service team were quick and efficient in getting your car back to you. We appreciate you choosing Concordville Nissan and hope to work with you again in the future.

April 24, 2021

They are responsive and thoroughly explain the issues I may have with my vehicle and they are also techs that are well trained. Thank you More

by INFODOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Apr 26, 2021 -

Concordville Nissan responded

Infodoc, thank you for taking the time to leave us a positive review. We're glad to hear that our team listened to your concerns and were able to help. We hope to be able to work together again in the future!

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