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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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May 06, 2021

The staff was very helpful. The service was also completed in a timely manner and included a complementary oil change. I would recommend this dealership strongly. More

by CBARN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 06, 2021 -

Concordville Nissan responded

Thank you for your recommendation, we truly appreciate it. We're glad your service appointment went well and we hope to be able to work with you again sometime!

May 05, 2021

Excellent service from start to finish :)Everyone was Excellent service from start to finish :) Everyone was very friendly and accommodating. I don’t understand why this survey has to be so long. They di More

by Domino4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 05, 2021 -

Concordville Nissan responded

Domino4321, we are glad to hear that you enjoyed your visit. Thank you for stopping by. We are always here to help.

May 05, 2021

Matt did a fantastic job coordinating my service with the insurance company. When the claim stalled, he persisted and they finally paid. I would definitely continue to use this dealer for service and sales More

by DEBRA BERKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
May 06, 2021 -

Concordville Nissan responded

Hi Debra, thank you for the 5 star review. We're so glad to hear that Matt was able to help out and that everything worked out in the end. Have a great day!

May 04, 2021

Awesome job guys! I even had to call back to ask them a question & they were so helpful. My Rogue Sport looks great after too. More

by JANAG12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 04, 2021 -

Concordville Nissan responded

We appreciate your review and business, JANAG12. Please come see us again soon.

Jun 03, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2021

The service person was very nice. They explained my brakes passed inspection but was at the lowest caliber. I gave the ok to replace them at about approximately 12:30, it was not completed until 4:30. More

by VANBLAN
Recommend Dealer
No
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 02, 2021

Service man recommended what my car needed based on mileage and age of my car and quoted the price. The work took a tad longer than expected, but my car was washed and vacuumed and all details discusse More

by patsexton26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Nissan responded

Thank you for letting us know about your Service experience. We greatly appreciate the five-star rating and hope to see you again!

Jun 02, 2021 -

Concordville Nissan responded

Patsexton26, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 02, 2021

Bill provided great service. Very pleasant to deal with. Explained all the details patiently. Will continue to visit Concordville Nissan. Thank you for the experience More

by Ashwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
May 03, 2021 -

Concordville Nissan responded

We're thrilled to hear that you had a great experience working with Bill! Please let us know if you have any further questions or concerns. We would be happy to help!

Jun 02, 2021 -

Concordville Nissan responded

Hi Ashwin! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2021

There was excellent service. Very friendly and professional. Like how they were able to keep the appointment that they made have problems with that in the past. If I knew every experience would be More

by attruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 03, 2021 -

Concordville Nissan responded

Thank you for your kind words about your service experience with us. We greatly appreciate it, as well as the five-star rating. We hope to see you again!

Jun 02, 2021 -

Concordville Nissan responded

Attruck, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

April 30, 2021

Service was wonderful. Customer service is a priority for them. Matt, Dillon and Joe in service department were very accommodating and did everything to make the process easier for me. More

by Diana P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon, Matt Costa
Apr 30, 2021 -

Concordville Nissan responded

Thank you for the review, Diana. Customer satisfaction is always our top priority, and we're so glad that Matt, Dillon and Joe helped exemplify that! Have a great day!

April 30, 2021

Always very helpful and flexible with service scheduling. They always go the extra mile to make sure your service experience is the best experience that make it an easy choice to return. More

by pmobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Concordville Nissan responded

Thank you for leaving a 5 star review. We are happy to go the extra mile for our customers, as giving you a great experience is our #1 priority. Take care!

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