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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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May 24, 2021

Disappointed that technician missed the parking brake problem while the rear brakes were being replaced causing a 1 - 2 day delay to remove rear brake assemblies again to fix problem. On the other hand B More

by Wbgail
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger, Matt Costa
May 25, 2021 -

Concordville Nissan responded

Wbgail, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Bob Bollinger at (610) 459-8900 to discuss this further.

May 25, 2021 -

Wbgail responded

Bob Bollinger resolved situation to my satisfaction - I am sure it was a one off situation and I will continue to use Concordville Nissan for further servicing needs,

May 27, 2021 -

Concordville Nissan responded

Hello Wbgail, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2021

Very friendly, and efficient. Bill Lawler kept me updated on the progress of my service visit and was extremely competent at his job! So refreshing to deal with a dealership that is client-friendly More

by MMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
May 24, 2021 -

Concordville Nissan responded

MMH, thank you for the 5-star rating! We value your business!

May 27, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2021 -

Concordville Nissan responded

Hi Paulajayk, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 23, 2021

Nice job with car. Wipers replaced along with PA state inspection. Car was done on time. Staff was friendly and attentive to my needs, concerns. More

by PAULAJAYK
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Nissan responded

PAULAJAYK, thank you for the positive feedback. It is great to know that your experience with us went well and that our staff was professional and knowledgeable. We value you as a customer and hope to see you again soon!

May 21, 2021

Great service for all my needs. Will take it there again. The service team troubleshooted my truck with a road test and was successful with that More

by pbull4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa, Bill Lawler
May 22, 2021 -

Concordville Nissan responded

Pbull4, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! Thank you so much again for your feedback! We hope you have a great day!

May 21, 2021

Matt from the service department was great and Dylan went out of his way to pick me up. My experience was super. Great and professional. More

by SPCUNIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan, Matt Costa
May 22, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 20, 2021

He made sure I understood everything about my car thank you👍On the next visit I hope for the same person it was a great experience More

by LCSHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
May 20, 2021 -

Concordville Nissan responded

Thank you for choosing Concordville Nissan as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 20, 2021

I LOVE this dealership. From sales to service, they are the best!!! That is why I have leased/bought my last 4 Rogues from them. More

by BEACHBUM9828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Concordville Nissan responded

Hi Beachbum9828, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2021

Concordville is the best, hands dowb. With them I've had 2 purchases, 4 leases and more to come. I'll never go anywhere else. Fair, honest, not pushy at all, and they go the extra mile time and time More

by diannacone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice DiMaio, Farid Abumohor, Chuck Desantis, Ryan Gilroy
May 21, 2021 -

Concordville Nissan responded

We're so happy to hear that you continue to choose Concordville Nissan for all of your car-buying needs! If you need anything else, please do not hesitate to reach out. We greatly appreciate the five-star review and kind feedback. We hope to see you again!

May 22, 2021 -

Concordville Nissan responded

Hi Diannacone, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

May 18, 2021

I have been leasing cars and servicing them at I have been leasing cars and servicing them at Concordville Nissan for many, many years. I have never been disappointed. Thanks so much. Be good More

by JULIEDEVITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
May 19, 2021 -

Concordville Nissan responded

Thank you for your continued business with us; we truly appreciate it! Thank you for your kind feedback and we hope to work with you for many years to come!

May 18, 2021

Took over 3.5 hours for an oil change when said it would be 45 mins. Forgot to bring my car around the oil change More

by Jacob g
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
May 20, 2021 -

Concordville Nissan responded

Jacob G, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Bob Bollinger at (610) 459-8900 to discuss this further.

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