Concordville Nissan - Service Center

The service guy didn't keep me posted. He told me it would take about an hour to 2 hours. He never came to update me and after 3 hours of waiting when I asked what took so long he had an attitude tellin would take about an hour to 2 hours. He never came to update me and after 3 hours of waiting when I asked what took so long he had an attitude telling me he didn't know what I wanted him to do since he is only 1 person. His attitude and customer service does not even warrant half a star. I did talk to the service manager who gave me a free service but which is fine to do I just don't know how many free services can be given to customers secondary to employee attitude. Needless to say I am very disappointed with the customer services even after being a customer for many years, I am exploring other places and wouldn't recommend. We were looking for a 2nd vehicle and the sales person would not listen to our needs, we had to walk out. Concerning for the customer service being provided.. subpar More

Everyone at concordville Nissan is super helpful and my services to my car were done fast and efficiently. I would highly recommend them to anyone. services to my car were done fast and efficiently. I would highly recommend them to anyone. More

Great service. Shuttle to work. Car ready quickly. Work covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. covered by warranty. Service employee picked up me and my daughter when no shuttle was a available. More

Great service and pathfinder was serviced quickly. Took me on time and called me as soon as it was ready. Will be back again!thank you me on time and called me as soon as it was ready. Will be back again!thank you More

I had to get another battery to replace the battery I got last year from you. That why a 4 stars instead of 5 stars . last year from you. That why a 4 stars instead of 5 stars . More

Awesome Needed assistance on insurance and registration Awesome Needed assistance on insurance and registration Matt went above and beyond To assist me in obtaining Car was clean waiting room neat Awesome Needed assistance on insurance and registration Matt went above and beyond To assist me in obtaining Car was clean waiting room neat High Quality More

It was quick and easy to drop the car off and pick up! My go to car dealership for service. Thanks a lot Bill Lawler! go to car dealership for service. Thanks a lot Bill Lawler! More

Very friendly & clean and service is always on time. They provide a TV chairs tables Wi-Fi. They provide small little snacks and stuff to drink as well as having snack machines & magazines. What would be nic provide a TV chairs tables Wi-Fi. They provide small little snacks and stuff to drink as well as having snack machines & magazines. What would be nice is a charging station for peoples cell phones. For those who forget their chargers?? More

Excellent and comfortable service center. Plenty of room to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two cl to spread out and work. I travel 20 minutes further to have my Quest serviced here because their professionalism and service far excellent the two closer Nissan dealerships. Patrick is excellent at keeping me updated and understanding what I need done More

I’ve bought all my cars from Concordville and so has my family and I only service my cars here. So I would say I am pleased with this dealership family and I only service my cars here. So I would say I am pleased with this dealership More