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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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June 14, 2021

The service was great and the technicians were juse as great. The turnaround time was excellent I couldn't ask for anything more! Thank so much! More

by LROBS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenney Oppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Abumohor
Jun 14, 2021 -

Concordville Nissan responded

Thank you for choosing Concordville Nissan to handle your vehicle service. We are glad you enjoyed your time with us and hope to see you again soon, LROBS1.

June 13, 2021

Great& honest customer service..sat me down explained everything that was wrong with my car & gave me honest advice..the service price was very reasonable More

by tyronracks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

Hi tyronracks, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us feedback about your recent visit. Take care!

June 12, 2021

Concordville Nissan has been a great partner to keep my Altima running beautifully. It’s easy to make an appointment, the work is done well and on time and the people are professional and keep me informed. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

Pete, thank you for the kind words and for your loyalty. It's always a pleasure servicing your Altima. We look forward to any future visits.

June 12, 2021

Number of issues:1) reward money I had not deducted from Number of issues: 1) reward money I had not deducted from check 2) 10% deduction for service not applied 3) approved air filter replacement not ins More

by gdgreenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Jun 22, 2021 -

Concordville Nissan responded

gdgreenberg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call Chuck DeSantis @ 610-459-8900 so I can better understand how we can resolve your dissatisfaction.

June 12, 2021

Compliments to Advisor WILLIAM LAWLER- who was willing to drive me to Nissan to pick up my car, after Uber could not pick me up. Also he kept me advised on necessary service to be performed on my car. More

by JPAPALINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawler
Jun 14, 2021 -

Concordville Nissan responded

JPAPALINI, we're so happy to see that William provided you with a pleasant experience. Thank you for allowing us to serve you again and we hope to see you in the future. Have a great week!

June 11, 2021

The guys were great!! I didn’t have an appointment but they service me anyway!! I was able to drop my car off, they called me a lyft to work and within a short amount of time, I was receiving the message More

by Kaitlin J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Jun 11, 2021 -

Concordville Nissan responded

Kaitlin, your kind words and praise mean so much to us. Thank you for choosing Concordville Nissan and we hope to see you again soon.

Jun 13, 2021 -

Concordville Nissan responded

Hi Kaitlin J, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2021

I signed up for a rental for $35 but they had no cars, so they pawned me off to Enterprise for $86, plus more time More

by jdgrove13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Jun 14, 2021 -

Concordville Nissan responded

We’re sorry for any inconvenience we may have caused you. All rental cars are out and for service purposes only at the moment.

June 11, 2021

Excellent service. My car was returned as if it had been detailed. Great prices. What else can I say. I will never go anywhere else. More

by paulinepastore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
Jun 13, 2021 -

Concordville Nissan responded

Paulinepastore, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2021

My mother recently serviced her car on the beginning of June at this location. After the service she drove her vehicle to New York to visit family and friends. While driving the wheel came right off the ve More

by Donna Kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Bill Lawler
June 09, 2021

Great experience. Communication was very timely, job was done early, pricing was competitive, and work was done right the first time. I will be a repeat customer. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jun 10, 2021 -

Concordville Nissan responded

Jeff, thank you for the positive rating. We hope to see you again soon.

Jun 13, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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