Concordville Nissan - Service Center

From start to finish, all was handled very professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notific professionally. I really like the ability to txt back and forth regarding car status, pictures of work being done or requested new work, and notification upon completion. all good experience…thanks More

Although I believe the issue we had should have been picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was ext picked up on prior to purchase (vehicle was purchased and driven for 2 days and had electrical/battery/no start 5x) the service department was extremely customer friendly and sent someone to pick vehicle up and drop off loaner which we greatly appreciate. Crossing fingers this was a small glitch and we will be happy moving forward. More

I really liked the new system of text messages and being able to approve any recommendations. This was very convenient. Also the new sales department area is nice and clean. able to approve any recommendations. This was very convenient. Also the new sales department area is nice and clean. More

The service was very prompt. Everyone was very helpful, it was my first time there. The service staff was great. They even washed my car! it was my first time there. The service staff was great. They even washed my car! More

The customer service was exceptional and it really felt like home. The people there are very nice, and Farid and Matt made sure I got everything I needed! like home. The people there are very nice, and Farid and Matt made sure I got everything I needed! More

I priced out the parts and services elsewhere and the markup on a $325 part was ridiculous. It equates to $1100 for labor which is crazy. I figured there would be a markup but the amount is too much for markup on a $325 part was ridiculous. It equates to $1100 for labor which is crazy. I figured there would be a markup but the amount is too much for me to agree to More

Great service, personable employees, highly recommend. Service was done quickly and were flexible with my schedule so that I could either wait or come back later Service was done quickly and were flexible with my schedule so that I could either wait or come back later More

Staff is excellent and very helpful. Big thanks to all . Totally professional and outstanding customer service. Would absolutely recommend service to my friends and colleagues Totally professional and outstanding customer service. Would absolutely recommend service to my friends and colleagues More

I was very impressed by how much the service manager cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the cared about me and my care. My car leaked oil after an oil change . When I called about it, the service department sent a truck to take my car to the dealership and fixed a leaky gasket . The service manager even came to my house to get the oil off of my garage floor. That is what I call service! I really feel like a valued customer. More

Pat was very welcoming to me. It was just a simple oil change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. change and tire rotation, but he assured me the car would be done in 1/ 1/2 hours, and it was a bit less. More