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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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July 13, 2021

I asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I p More

by lkrallisnixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 13, 2021 -

lkrallisnixon responded

asked about various issues with the front sensor, cruise control not working and condensation on the internal windshield. Absolutely no response except they were checking on the sensor warranty. I paid a lot for extended warranty and service with absolutely no assistance from you. Never buying from this dealer again

Jul 15, 2021 -

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 13, 2021

Concordville has been my dealership for the last ten years. I’ve brought my car there for service and they always take great care of me and my vehicle. I’ve bought three cars there and am about to buy a More

by mattguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Concordville Nissan responded

Hi, mattguitar! We're happy to hear that you left our dealership satisfied with our services. Moreover, we're ecstatic to learn that you'll be dropping by again soon! Thank you for choosing Concordville Nissan for the last 10 years. It truly means the world to us. See you soon!

July 11, 2021

Quick service, reasonable prices. Service center was clean and made waiting for my vehicle pleasant. Service advisors were friendly and made sure service was done in timely fashion. More

by GR8DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 12, 2021 -

Concordville Nissan responded

Hi, GR8DC! Thank you for your stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels!

July 11, 2021

The Service Manager was very helpful. He made sure that my oil change and tire rotation was completed in a timely manner. The employees were very friendly. More

by IAMJOYFULJOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 12, 2021 -

Concordville Nissan responded

Hi, IAMJOYFULJOYCE! Thank you for sharing your positive experience with your oil change and tire rotation. If you have any further inquiries, please do not hesitate to give us a call here at the dealership.

July 07, 2021

setting an appointment day and time thaty i wanted was a breeze. work was done ahbead of the time alloedt and the vehicle was washed and vaccumed. Excellent job More

by BTOTH47363
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lawler
Jul 07, 2021 -

Concordville Nissan responded

Thank you for your detailed review. We're very happy to hear that you had a positive experience with us. We look forward to your next visit!

Jul 12, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us!

July 05, 2021

Service unable to repair truck after 17 months.Truck still not running. More

by kendrick4jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Jul 08, 2021 -

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future,

July 05, 2021

Caring and accommodating. Excellent attention to details. Genuinely committed to finding and fixing hyper concerns. The facility is very clean and comfortable. It is not real close to My house however the q More

by Popjohn2@gmail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Jul 06, 2021 -

Concordville Nissan responded

Thank you for your kind words and detailed review. Here at Concordville Nissan, we like to make sure that our customers always leave the dealership happy and satisfied. Thank you for making the trip to visit us, and we hope to see you soon!

Jul 12, 2021 -

Concordville Nissan responded

Popjohn2@gmail, we are glad we could help!

July 04, 2021

90 minutes for oil change was ridiculous and ask him to check my tires told me they did snd two tires were still low when I picked up the car More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Lawler
Jul 07, 2021 -

Concordville Nissan responded

Hi, John. We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write us. Thank you for your patience and we hope to see you again in the future.

July 04, 2021

I’ve been a loyal customer for over 10 years, and have referred multiple friends, and family here. Anytime I’ve had an issue and called it out, it was handled. More

by elijahthompson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenney Oppel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farid Abumohor, Chuck Desantis, Ryan Gilroy, Matt Costa, Bill Lawler
Jul 06, 2021 -

Concordville Nissan responded

Hi, elijahthompson4, we appreciate and highly value your decade long business and referrals. We're happy to hear that our team were always able to handle any issues. We hope you continue to choose Concordville Nissan!

Jul 12, 2021 -

Concordville Nissan responded

Hi Elijahthompson4, we are very happy to have provided you with such a positive experience!

July 03, 2021

Excellent customer service, minimal wait. Service provider was very nice. More

by MLIND0820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Concordville Nissan responded

Thank you for your stellar review and kind words. If you have any questions, please give us a call at the dealership. Safe travels!

Jul 12, 2021 -

Concordville Nissan responded

Hi Mlind0820, we are very happy to have provided you with such a positive experience!

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