Back

Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

Sort by
July 23, 2021

This dealership is always helpful, friendly and knowledgeable. Always a great experience. The service department has never recommended anything I didn't need and the prices were reasonable. More

by JMCIALLELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa
Jul 25, 2021 -

Concordville Nissan responded

Hi Jmciallella, thank you so much for your positive comments about Concordville Nissan! We look forward to your next visit! Take care!

July 23, 2021

Pat was great at keeping me apprised of my car issues. Prices with coupon were good! Front desk staff was very friendly and polite. Good work! More

by RFSTARCHIA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Concordville Nissan responded

Hi Rfstarchia10, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 22, 2021

Scheduled service 2 weeks ahead of time. Requested a rental car. Called the day before to confirm and after 2 phone calls was told there were no cars available. My salesman Ken overheard the conversatio More

by Cmccarthy580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken was great. , Chuck Desantis
July 20, 2021

Quick, professional, and knowledgeable sales and service people. Overall pleasant experience! Only problem is signing up to nissan website....I have an old laptop and it doesn't like it. More

by unlistedonly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Eckberg, Chuck Desantis, Ryan Gilroy, Lee Kundrat, Matt Costa, Jeff Rubin, Nate Elliott, Joseph Glenn
Jul 20, 2021 -

Concordville Nissan responded

Thank you for your positive feedback! We're always looking for ways to improve since customer satisfaction is our #1 priority. Have a good day!

July 19, 2021

Always on top of my Fleet car service and service availability is great. The Service Department is excellent here, I will be back. Thank you - Scott Owens More

by Scottowens113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan , Matt Costa, Joseph Glenn
Jul 20, 2021 -

Concordville Nissan responded

Hi, Scott Owens! Thank you for taking the time to leave us a positive review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day!

July 19, 2021

The place is clean and the service is top of the line. Making me have a minimum of 25 words is not a cool thing to do More

by EEBNER_1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 20, 2021 -

Concordville Nissan responded

Thank you for leaving us a positive review, EEBNER_1961! We hope to work with you again soon.

July 18, 2021

Outstanding Service. Clean facility. Professional employees. I continue to be very impressed and satisfied with this dealership. We will buy more vehicles here and have them serviced. More

by JSRUBIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Nissan responded

Hi, JSRUBIN1. Thank you for the 5-star review! We're glad to hear that we have earned your loyalty and trust. Thank you for choosing Concordville Nissan, and have a lovely day!

July 18, 2021

First time at service center since buying car and car was not washed. The Qi shield was half wiped down with greasy rag. Surprised and disappointed w experience More

by jacey.godfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Concordville Nissan responded

jacey.godfrey, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 16, 2021

I came in for a tire rotation and oil change and I asked if they could do an inspection and emissions as it was due soon. they were able to fit it in which was much appreciated. More

by CRAIGDUMNICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Jul 19, 2021 -

Concordville Nissan responded

Hi, CRAIGDUMNICH! We're ecstatic to hear that you left the dealership satisfied with our services. We look forward to working with you again soon!

Jul 21, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us!

July 15, 2021

One of the most frustrating experiences I’ve ever had with the service department at Concordville Nissan. Although, I scheduled my oil change appointment weeks in advance, I had to wait over 94 minutes f More

by VICTORYOVERSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Glenn
Jul 19, 2021 -

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience, we will strive to do better, and we hope to see you again in the future.

...
26
...