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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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July 29, 2021

I met with Matt Costa after having major repairs done to my Pathfinder and he made me feel like a welcomed customer! I will definitely bring my vehicle back for all service and repairs! Thank You! More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 30, 2021 -

Concordville Nissan responded

Hi, Zach! We're delighted to hear that working with Matt has led to a 5-star experience with us and has earned us your loyalty and trust. We look forward to working with you again soon. Safe travels!

July 29, 2021

John customer rep. For Nissan service and pat service manager, are honest guys who you Caan trust that they will ensure that your vehicle is in good hands during your cars maintenance and warranty work i More

by Matteojoseph112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John customer service department
Jul 30, 2021 -

Concordville Nissan responded

Hi, Joe Matteo, thank you for your glowing review! John and Pat are valuable members of the team, and we will surely let them know about your kind words. We look forward to working with you again. Have a great day!

July 27, 2021

Excellent service. Always done correctly and in a timely manner. Personnel always pleasant, and make you feel like a special customer. I drive an hour from New Jersey because it is so worth it. More

by LENNYLEVINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Gilroy
Jul 28, 2021 -

Concordville Nissan responded

Thank you for the stellar review, LENNYLEVINE! We're honored to learn that you take the time to drive to us from New Jersey. If there's anything else we can help you wish, please do let us know. Safe travels!

July 25, 2021

Yes service was great and fast and Courteous great customer service they make sure that all my knees were taken care of and also quoted me a price for fixing something that was wrong with my vehicle More

by YAM687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 26, 2021 -

Concordville Nissan responded

Hi, YAM687! We're delighted to hear that you left the dealership satisfied with our services. We hope to see you again soon. Safe travels!

July 25, 2021

Matt could not have been more helpful with me getting my vehicle inspected. Very professional and friendly!! Always a great experience from purchasing my vehicles to having them serviced. More

by TeeCee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 26, 2021 -

Concordville Nissan responded

Thank you for the stellar review, TeeCee! We're happy to hear that you have consistent good experiences with us here at Concordville Nissan. We'll surely let Matt know about your kind words. We look forward to working with you again soon!

July 25, 2021

Good service, professional. Good moving service dept i to old Subaru showroom. Also liked having my car cleaned. Recption was efficient and friendly. Thank you More

by susanleigh99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Jul 26, 2021 -

Concordville Nissan responded

Hi, susanleigh99! Thank you for your kind review. We're happy to hear that you left the dealership satisfied with our services. Safe travels!

July 24, 2021

I delivered our Nissan at 8 AM for service. I gave Rep #1 my cell phone #, and sat in the lobby. My wife called, and said they were trying to contact me for new break pads. At 12:15 I spoke to Rep #2 who sen More

by ECOLLIER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Jul 27, 2021 -

Concordville Nissan responded

ECOLLIER17, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 24, 2021

The dealership and service center have always been super helpful. They recognized that I needed inspection soon and called me to see if I would like them to do it since the car was in for an oil change. Sav More

by SKARI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Jul 26, 2021 -

Concordville Nissan responded

Hi, SKARI1! We're happy to hear that you're satisfied with our services. We hope to work with you again. Have a great day!

July 23, 2021

Good service and polite and friendly staff at Concordville Nissan. The online system to make reservation and update service w mechanics recommemdation worked very well. More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 23, 2021 -

Concordville Nissan responded

Hi, smastro01! Thank you for the high rating. We're happy to hear that you are satisfied with our services. If there is anything else that you need, please do not hesitate to let us know. Have a good day!

July 23, 2021

I am giving this three stars because of the lack of communication from the Nissan service person we dealt with. We did not receive any calls providing us with updates for the service that was being don More

by daniellesaxton
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Jul 26, 2021 -

Concordville Nissan responded

Hi, daniellesaxton. Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

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