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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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August 04, 2021

Very slow service and very little communication. It should not take over 2 hours to change oil and rotate tires, especially when I had an appointment. More

by MIKE@MSPILLANE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Aug 09, 2021 -

Concordville Nissan responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

August 04, 2021

Had a good experience, no issues, happy with purchase, would recommend to friends and family. Process could be quicker but I understand it is a lot of paperwork More

by anton73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rubin, Victor Delcampo
Aug 05, 2021 -

Concordville Nissan responded

Thank you for the 5-star review, anton73! We're happy to hear that your positive experience with us earned us your recommendation. Please let us know if there's anything else we can do for you. Have a great day!

Aug 08, 2021 -

Concordville Nissan responded

Hi Anton73, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 04, 2021

The service department on Saturday morning was very busy There are no services offered in the evening My car was not available to me within the hour time frame they told me that it would be done More

by kamm928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Concordville Nissan responded

kamm928, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

Aug 08, 2021 -

Concordville Nissan responded

Hi Kamm928, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 04, 2021

Concordville Nissan is a.very friendly atmosphere. I am on my fourth and soon to be fifth vehicle from this dealership. That alone speaks volume.🤩 More

by TABDA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Eckberg
Aug 05, 2021 -

Concordville Nissan responded

Thank you for continuing to choose Concordville Nissan, TABDA59! We're honored to hear that we were able to provide you 4 (soon to be 5) cars. We look forward to your next visit. Till then, we hope you enjoy your new ride!

Aug 08, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 04, 2021

As usual, Concordville Nissan delivers quality service from start to finish. I recently purchased a new 2021 Rouge Platinum model and it has exceeded my expectations More

by Johnandmaryv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Aug 05, 2021 -

Concordville Nissan responded

Congratulations on your new 2021 Rouge Platinum, Johnandmaryv! We're happy to hear that you had a 5-star experience with us. We hope to work with you again soon. Safe travels!

August 03, 2021

Great service. Comfortable setting and I think they vacuumed the inside of my car, which was so appreciated. Have been dealing with Concordville Nissan for quite a few years. More

by DEECOONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Aug 04, 2021 -

Concordville Nissan responded

Thank you for continuing to choose Concordville Nissan, DEECOONEY! We hope you have a wonderful day!

August 01, 2021

I love the friendliness and willingness to help from the sales team. They go above and beyond to make sure you are 100% happy with your purchase. More

by vslo1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Aug 02, 2021 -

Concordville Nissan responded

Hi, vslo1124! We're delighted to hear that you are satisfied with our services here at the dealership. We look forward to working with you again soon.

August 01, 2021

So Easy to work with. Very knowledgeable and friendly. I always bring my cars to Concordville Nissan and they never disappoint. If you need service on your vehicle, this is place to go..! More

by Sollyflush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Eckberg, Chuck Desantis, Ryan Gilroy, Matt Costa, Jeff Rubin, Nate Elliott, Joseph Glenn
Aug 02, 2021 -

Concordville Nissan responded

Thank you for the 5-star review, Sollyflush! We're honored to hear that we have earned your loyalty, trust, and recommendation. We look forward to your next visit with us. Have a wonderful day!

July 31, 2021

Took 2 hours to get a simple oil change. Not happy about that. It shouldnt take that long. I saw many people working, but it still took way too long. And i had to make the appointment almost 2 weeks in adv More

by Gp.cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Aug 04, 2021 -

Concordville Nissan responded

Gp.cannon, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

July 29, 2021

Good service. Requested inspection and alignment. Took 3.5 hours for a prescheduled appointment week on advance. Expected shorter since it was known I was coming and what services I was requesting. More

by KEDEVLIN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Jul 30, 2021 -

Concordville Nissan responded

KEDEVLIN23, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

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