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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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August 14, 2021

I purchased the vehicle back in November and now being told I need new brakes and 4 new tires when I bought it was told it had new tires on it. Now trying to charge me $1700 to get these things fixed! More

by Kbeyer607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Costa
Aug 16, 2021 -

Concordville Nissan responded

Kbeyer607, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please do allow us the chance to rectify this issue. Maybe we can look at the vehicle again and offer a discount on the service. Thank you for your patience and we hope to see you again in the future.

August 14, 2021

I'm a longtime customer. I have never experienced any problems. The sales and service staff are always accommodating, pleasant and professional. Thanks! Michelle Bizzari More

by MISHIE_54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Concordville Nissan responded

Thank you for the high rating, MISHIE_54! We're happy to hear that you have had consistently positive experiences with us. Please let us know if there's anything else we can do for you. Safe travels!

August 14, 2021

Concordville is great. I think the service is the best and I have had no complaints with them. I definitely appreciate the service they give me. More

by Bshow81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Aug 16, 2021 -

Concordville Nissan responded

Thank you for the 5-star review, Bshow81! We're happy to hear that you left the dealership satisfied with our services. Have a great day!

August 14, 2021

I always receive great service when I come to this dealership. The service writers and manager are always very friendly and helpful. Thank you Concordville Nissan!! More

by BAGORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa
Aug 16, 2021 -

Concordville Nissan responded

Hi, BAGORMAN! Thank you for the 5-star review. We're happy to hear that you have consistently positive experiences with us. We look forward to working with you again soon. Have a good day!

August 13, 2021

Did all required work, got car back quickly, friendly. Was a regularly scheduled service appointment, also washed my car. Thank you very much-I really appreciated that More

by michelle.bodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Aug 16, 2021 -

Concordville Nissan responded

Michelle.bodnar, we are glad we could help! We look forward to your next visit! Take care!

August 13, 2021

Service is amazing and Bobby is the best mechanic around. Wouldn’t want anyone else working on my car. He is world class at what he does! More

by Big B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Aug 16, 2021 -

Concordville Nissan responded

Hi Big B, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 11, 2021

Poor customer service, waited 15 to be attended to when I arrived. did not explain the work that was done post service, Did not bring car around once it was finished, had to send service rep back to garage t More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Aug 12, 2021 -

Concordville Nissan responded

Don, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future.

August 11, 2021

This dealership is where I purchased my car. I feel good about them doing the maintenance on my car. Thanks for doing a good job More

by christmastheresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Aug 12, 2021 -

Concordville Nissan responded

Thank you for the high rating, christmastheresa! We're happy to hear that you left the dealership satisfied with our services. Have a great day!

Aug 16, 2021 -

Concordville Nissan responded

Christmastheresa, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

August 11, 2021

Appointment on time, personnel pleasant and efficient, car ready in a very reasonable amount of time have been happy with service every time I am there More

by JANETMHEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Costa
Aug 12, 2021 -

Concordville Nissan responded

Thank you for the 5-star rating, JANETMHEIN! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 05, 2021

Great service. Very personable. My car service was very quick. I even came earlier than the appointment time and got done with only a minimum wait time. More

by TREHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn
Aug 06, 2021 -

Concordville Nissan responded

Thank you for the stellar review, TREHMANN! We're happy to hear that you left the dealership satisfied with out services. Safe travels!

Aug 08, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Concordville Nissan

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