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Concordville Nissan - Service Center
Glen Mills, PA
428 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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428 Reviews of Concordville Nissan - Service Center
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September 04, 2021
My wife and I are 20 year customers with this dealership. We brought in our 2019 Nissan Rogue with 29K miles on it for a regular yearly inspection. The dealer failed the inspection stating we needed a comp We brought in our 2019 Nissan Rogue with 29K miles on it for a regular yearly inspection. The dealer failed the inspection stating we needed a complete new break job. Dealer claimed we need new rotors and pads on the front and rear breaks. Dealer provided us an invoice for over $1,500 for the new brakes. To say we were stunned would be an understatement. Dealer refused to budge on the price. and said to take the car elsewhere if we didn't like the price. So we took the car out of the dealer without the inspection completed. So now we have to go to another place to get the brakes done and have the car inspected. Boy, if the dealer really thought that the car was unsafe to drive due to the brakes, they didn't seem too concerned for us to drive the car away. Seems to us the dealer wanted a big payday from us for this ridiculous price for the brakes. So much for being a 20 year customer huh? Seems like we need to look for another dealer! More
by Bengal
Verified CustomerEmployees Worked With
Joseph Glenn
September 03, 2021
The service was completed in a timely manner. I was greater and checked in in a timely manner,, too.. The waiting area was clean. The service person was friendly and professional. greater and checked in in a timely manner,, too.. The waiting area was clean. The service person was friendly and professional. More
by SENSINGTERRI
Employees Worked With
Kathryn Viohl
September 01, 2021
I have always had a great experience at this location. The staff is very professional at all times but at the same time, they are down to earth and always listen to what you have to say The staff is very professional at all times but at the same time, they are down to earth and always listen to what you have to say More
by marg.leon2021
Employees Worked With
Kathryn Viohl
August 31, 2021
I have been dealing with Concordville Nissan for over 10 years. The service is great and the employees do well with assistance to customers feeling and need. I have become a personal and loyal customer of C years. The service is great and the employees do well with assistance to customers feeling and need. I have become a personal and loyal customer of Concordville. More
by Tejohnson58
Employees Worked With
Other Employees :
Ryan Eckberg, Ryan Gilroy, Matt Costa, Kathryn Viohl
August 31, 2021
The sign posted stated masks required NO EXCEPTIONS but while waiting for my service work people came in not wearing masks - when I asked service tech he said can’t be enforced? while waiting for my service work people came in not wearing masks - when I asked service tech he said can’t be enforced? More
by JPCPCP2
Employees Worked With
August 29, 2021
I recommend Concordville Nissan for several reasons. First the salesman was not a fast talker he took his time and explained everything to me. Second the manager came over and sweeten the deal without m First the salesman was not a fast talker he took his time and explained everything to me. Second the manager came over and sweeten the deal without me even asking. Third I just love my vehicle thank you Concordville Nissan. More
by WCSTORCK
Employees Worked With
Kathryn Viohl
August 27, 2021
I DRIVE THE EXTRA DISTANCE BECAUSE MATT AND HIS SERVICE TEAM ARE SIMPLY THE BEST. THANKS AGAIN FOR SUPERIOR SERVICE. ALWAYS CONCERNED FOR CUSTOMERS TIME. TEAM ARE SIMPLY THE BEST. THANKS AGAIN FOR SUPERIOR SERVICE. ALWAYS CONCERNED FOR CUSTOMERS TIME. More
by SDYOUNG6
Employees Worked With
Matt Costa
August 27, 2021
Knowledgeable Service Writers. It was convenient and easy to make an appointment. They were very accommodating with my work schedule and offered me a shuttle to and from my job after dropping off and for pic to make an appointment. They were very accommodating with my work schedule and offered me a shuttle to and from my job after dropping off and for picking up my vehicle More
by beyondexpectations97
August 26, 2021
Everyone was really friendly. They even tried to help my daughter fix a problem Just wish someone woulda been in the service department when I picked up my car to talk daughter fix a problem Just wish someone woulda been in the service department when I picked up my car to talk More
by zoesmommy710
