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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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May 06, 2023

Needed a new key - went to waiting room while they made it(most uncomfortable chairs II've ever sat it). Within the hour it was finished and I was on my way More

by SALLYDIETZ8@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Thomas Koch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Koch
May 08, 2023 -

Concordville Nissan responded

Hi SALLYDIETZ8, Thank you for your 5-star review. We are delighted to hear our team was excellent throughout your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

April 27, 2023

Everything was explained well and service was done ahead of schedule Having shuttle service was helpful More

by csharpdelaware
Recommend Dealer
Yes
Employees Worked With
Brian Balas, Brian Balas
Apr 28, 2023 -

Concordville Nissan responded

Hi csharpdelaware, We appreciate your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

April 26, 2023

Convenient to schedule online. Free shuttle service to and from dealership. Excellent communication. Fast Stop More

by PMPETRONE@URBANENGINEERS.COM
Recommend Dealer
Yes
Employees Worked With
Thomas Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Koch
Apr 27, 2023 -

Concordville Nissan responded

Hi PMPETRONE, Thank you for your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Chuck DeSantis - General Manager

April 23, 2023

Brian Balas and the rest of the service staff could not have been more accommodating. They were very helpful and answered all my questions. More

by ROBERTTALBINO@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Brian Balas, Brian Balas
Apr 24, 2023 -

Concordville Nissan responded

Hi ROBERTTABINO, Thank you for your 5-star review. We are glad to hear Brian and the rest of the team made your service excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

April 21, 2023

Everything was fine. No I'm done I'm done I'm done I'm done please stop texting me More

by duece2129@aol.com
Recommend Dealer
Yes
Employees Worked With
Ian Kearney, Ian Kearney
Apr 21, 2023 -

Concordville Nissan responded

Hi duece2129, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

April 20, 2023

When I entered the dealership, Brian greeted me and proceeded to check in my vehicle. The service was completed quickly and efficiently. All at Concordville Nissan were courteous and professional. More

by tmillie612@aol.com
Recommend Dealer
Yes
Employees Worked With
Brian Balas, Brian Balas
Apr 20, 2023 -

Concordville Nissan responded

Hi tmillie612, We appreciate your 5-star review. We are glad to hear Brian was excellent throughout your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

Apr 20, 2023 -

tmillie612@aol.com responded

Brian went above and beyond when I arrived with my vehicle. He was so courteous. He listened to my questions and answered each with professionalism. Even though I own an Audi, I plan to return to Concordville Nissan for my routine service. Thank you!

April 15, 2023

It was good, but there was a huge up charge on the air filters, so we are going to replace them ourselves. I would like to see more reasonable pricing on things like that. More

by BUFFETTJD@MSN.COM
Recommend Dealer
Yes
Employees Worked With
NA
Apr 17, 2023 -

Concordville Nissan responded

Hi BUFFETTJD, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

April 13, 2023

Mechanic left the moulding that covers the wire harness unattached. I have to go back to service for this to be reattached. Arghhh! More

by lmcfadden2ii2@gmail.com
Recommend Dealer
No
Employees Worked With
Ian Kearney, Ian Kearney
Apr 13, 2023 -

Concordville Nissan responded

Hi lmcfadden2ii2, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Chuck DeSantis - General Manager

April 13, 2023

Seem much more organized in the afternoon and then in the morning Sales department is great. Service department is starting to improve More

by WMAS16@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Ian Kearney, Ian Kearney
Apr 14, 2023 -

Concordville Nissan responded

Hi WMAS16, We appreciate your kind review. We are glad to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

April 13, 2023

Brett was very informative and helpful. He was easy to talk to and honest. JC was also very helpful and real. More

by donnadelfin@me.com
Recommend Dealer
Yes
Employees Worked With
Brett Christie and JC
Apr 14, 2023 -

Concordville Nissan responded

Hi donnadelfin, We appreciate your 5-star review. We are glad to hear Brett and JC were excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

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