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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

Sort by
October 01, 2021

Efficient, quick, easy to work with. Service rates a 5 every time. Stuff is great! More

by DBONES0301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Glenn, Kathryn Viohl
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Oct 04, 2021 -

Concordville Nissan responded

Hi, DBONES0301! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 05, 2021 -

Concordville Nissan responded

Dbones0301, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2021

My car was done in good time frame and Thank you for the car wash More

by dkellylandscaping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Glenn, Kathryn Viohl
Report | Print
Sep 30, 2021 -

Concordville Nissan responded

Hi, dkellylandscaping! Thank you for the high rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 01, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2021

My car was there for almost 2 weeks and I never received a call with an update - I always had to call myself to ask for an update. Many times, my service advisor was unavailable and I was told I’d get a ret More

by .
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Patrick Horkan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2021

The dealership is well-run, clean and friendly. The service is much better than the last time I was there. More

by Katefelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Viohl
Report | Print
Sep 30, 2021 -

Concordville Nissan responded

Hi, Katefelton! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Chuck DeSantis - General Manager

Oct 01, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 27, 2021

Long wait times for scheduling service, 2+ weeks. No loaner or shuttle beyond 10miles. No flexibility to schedule or walk in for urgent issues like Engine malfunction indicator ON More

by PRASANNA_HARIRAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adam Meltz
Report | Print
September 26, 2021

I was able to use a coupon and it saved me money and they washed the car before they returned it to me. More

by jamalone715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Report | Print
Sep 27, 2021 -

Concordville Nissan responded

Hi, jamalone715! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! - Chuck DeSantis - General Manager

Sep 30, 2021 -

Concordville Nissan responded

Hi Jamalone715, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

Dropped off my 2016 Rogue the day before, quality of work was excellent everyone at the dealership was most helpful and pleasant More

by CROBERTSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Concordville Nissan responded

Hi, CROBERTSKI! Thank you for the 5-star review. We're happy to hear that you are satisfied with the service done on your 2016 Rogue. We hope to work with you again soon. Have a great day! - Chuck DeSantis - General Manager

Sep 30, 2021 -

Concordville Nissan responded

Hi Crobertski, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2021

friendly greeting , explained how long process should be. It did take entirely too long though . More

by LISADOLAN1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Report | Print
Sep 27, 2021 -

Concordville Nissan responded

LISADOLAN1229, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

Sep 30, 2021 -

Concordville Nissan responded

Lisadolan1229, we truly appreciate your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

September 25, 2021

The staff are very attentive to customers and service was completed on time. I would return to future services. More

by BOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Viohl
Report | Print
Sep 27, 2021 -

Concordville Nissan responded

Hi, BOA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the world to us. We look forward to your next visit. Take care! - Chuck DeSantis - General Manager

Sep 30, 2021 -

Concordville Nissan responded

Boa, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan!d

September 24, 2021

Friendly service but I don’t think they did my tire rotation as I request. When I got home it was not on the invoice. More

by Retiredriver2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2021 -

Concordville Nissan responded

Hello Retiredriver2019, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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