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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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October 08, 2021

Kenny was a pleasure to work with, he was extremely knowledgeable and friendly, Best car buying experience I’ve had!! More

by JOHNJBALL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenney Oppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Eckberg, Ryan Gilroy
Oct 11, 2021 -

Concordville Nissan responded

Hi, JOHNJBALL21! Thank you for the stellar rating. We're happy to hear that working with Kenny elevated your experience with us. Have a great day! - Chuck DeSantis - General Manager

Oct 12, 2021 -

Concordville Nissan responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2021

Service center did a very poor job of communicating back, I had call them several times, they never oncecalled me back in all 3 days, not even with a quote. It was just text to me. They kept my car in shop More

by Vandana_Dubay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Horkan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician did a good job., Joseph Glenn, Kathryn Viohl
October 06, 2021

I feel this place tries to get as much money from me as possible. People seem arrogant and follow party line. More

by billmachinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Glenn
October 06, 2021

service was excellent accept 4 lady at the door, she only greets certain people. she didnt thank me, plus looked pretty bored and lazy on the phone. More

by thomaskielbasinski78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Glenn, Kathryn Viohl
Oct 07, 2021 -

Concordville Nissan responded

thomaskielbasinski78, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

October 06, 2021

The driver’s side carpet and door area were soiled when I picked up the car. There was no protective paper floor mats. It was a rainy day. The young lady and gentleman at the service desk sent the car ba More

by BDEMENTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Viohl
Oct 07, 2021 -

Concordville Nissan responded

BDEMENTO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

October 05, 2021

Brought it in for inspection and was told it couldn’t be done due to engine light issue. They fixed and Had to reschedule the appt. Could have been treated better in terms of scheduling and priory due to th More

by JVISCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Concordville Nissan responded

JVISCUSO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

October 04, 2021

Great service and would recommend the dealership to all friends and family! Always a good experience. More

by cassienoelle13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Desantis, Kathryn Viohl
Oct 05, 2021 -

Concordville Nissan responded

Hi, cassienoelle13! Thank you for the stellar review. We're delighted to hear that your positive experience earned us your recommendation. Have a great day! - Chuck DeSantis - General Manager

Oct 05, 2021 -

Concordville Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We look forward to your next visit! Take care!

October 02, 2021

The Customer Service is terrific at Concordville- very friendly and fixed by truck ahead of schedule! More

by mas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Costa, Joseph Glenn, Kathryn Viohl
Oct 04, 2021 -

Concordville Nissan responded

Hi, mas! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 05, 2021 -

Concordville Nissan responded

Hi Mas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Awesome experience, very nice and pleasant. The attendant very personable, explained what they did. thank you More

by OBEY197023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Oct 04, 2021 -

Concordville Nissan responded

Hi, OBEY197023! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 05, 2021 -

Concordville Nissan responded

Hi Obey197023, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2021

Straight forward, accommodating, they let you know in advance of any extra costs, friendly service people who explain your options More

by BDPELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Oct 04, 2021 -

Concordville Nissan responded

Hi, BDPELLE! We're happy to hear that working with the team led to a 5-star experience. We look forward to working with you again soon. Take care! - Chuck DeSantis - General Manager

Oct 05, 2021 -

Concordville Nissan responded

Bdpelle, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We look forward to your next visit! Take care!

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