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Concordville Nissan - Service Center

Glen Mills, PA

3.9
428 Reviews

428 Reviews of Concordville Nissan - Service Center

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October 24, 2021

Excellent service excellent customer service Very honest Excellent service excellent customer service Very honest clean reputable trustworthy establishment and care very much for their customers and their More

by FAWN380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Glenn, Kathryn Viohl
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Oct 25, 2021 -

Concordville Nissan responded

Hi, FAWN380! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a wonderful day! - Chuck DeSantis - General Manager

Oct 28, 2021 -

Concordville Nissan responded

Fawn380, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! We hope to see you soon!

October 23, 2021

Quick service kept me well informed while I was waiting vehicle was ready on time More

by JVISCUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Concordville Nissan responded

Hi, JVISCUSO! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Take care! - Chuck DeSantis - General Manager

Oct 28, 2021 -

Concordville Nissan responded

Hi Jviscuso! We're so happy we were able to help you out! We look forward to your next visit! Take care!

October 22, 2021

The dealership is very responsive to any concerns I have on my auto. Long time customer who would recommend with 5 stars More

by BLOPCHINSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Farid Abumohor
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Oct 25, 2021 -

Concordville Nissan responded

Hi, BLOPCHINSK! Thank you for the 5-star rating. we're happy to hear that your positive experience earned us your recommendation. Have a great day! - Chuck DeSantis - General Manager

Oct 28, 2021 -

Concordville Nissan responded

Hi Blopchinsk, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 21, 2021

Your service department knows how to treat you. If I need something that is within there power they will help you. More

by theskater
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Glenn, Kathryn Viohl
Report | Print
Oct 22, 2021 -

Concordville Nissan responded

Hi, theskater! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

October 20, 2021

Good communication prior to and at appointment but I had to initiate communication concerning status of car More

by PENKROT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Horkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Concordville Nissan responded

PENKROT, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Chuck DeSantis - General Manager

Oct 23, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2021

Don't use them, especially for service. No one called me back after leaving numerous messages. They tried to sell me service that wasn't needed. No one could tell me what my CPO warranty covered. Then ignor More

by R Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Solomon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Horkan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Meltz, Matt Costa, Joseph Glenn
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October 19, 2021

Like how they use phone numbers to identify customers and-to book appointments. No need to keep giving your address information and make model of your car. More

by YVETTEBROWN99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Glenn
Report | Print
Oct 20, 2021 -

Concordville Nissan responded

Hi, YVETTEBROWN99! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Chuck DeSantis - General Manager

Oct 23, 2021 -

Concordville Nissan responded

Yvettebrown99, thank you for your kind review; we are happy to pass along your comments to the team here at Concordville Nissan! Thank you so much again for your feedback! We hope you have a great day!

October 19, 2021

Everyone was fantastic and helpful. The service team was able to answer all my questions and made sure everything was taken care of on my vehicle. More

by MEGAN.PACE324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Desantis, Matt Costa, Joseph Glenn
Report | Print
Oct 20, 2021 -

Concordville Nissan responded

Hi, MEGAN.PACE324! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Chuck DeSantis - General Manager

Oct 23, 2021 -

Concordville Nissan responded

Hi Megan.pace324, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 17, 2021

It so nice that concordville was asking you if you would like your car wash courtesy of them. More

by CMBAISE
Customer Service
Recommend Dealer
Yes
Employees Worked With
The new service lady, Joseph Glenn
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Oct 18, 2021 -

Concordville Nissan responded

Hi, CMBAISE! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Chuck DeSantis - General Manager

Oct 19, 2021 -

Concordville Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2021

Hard to reach service department, service use to be much better. No updates thru the process More

by FASTTRIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathryn Viohl
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