Concord Toyota - Service Center

I dropped off my truck early in the morning before the shop opened. They called me right away and gave me a good breakdown on what needed to be done. Gerald was very nice and communicated well with update shop opened. They called me right away and gave me a good breakdown on what needed to be done. Gerald was very nice and communicated well with updates. More

Gerald Ervin and your services was excellent. I felt very welcome and confident in having my car being taken care of and in a timely matter. welcome and confident in having my car being taken care of and in a timely matter. More

Thank you Concord Toyota for providing me with excellent 95k service. You were able to add on a few services that weren’t scheduled and did a great job, as usual. I’ll be back, thanks again. 95k service. You were able to add on a few services that weren’t scheduled and did a great job, as usual. I’ll be back, thanks again. More

I am driving my 4th Camry, always serviced in Concord. Daric Mathis is the reason I am loyal to Concord Toyota. I know that I am good hands and can trust his professional customer service and suggest Daric Mathis is the reason I am loyal to Concord Toyota. I know that I am good hands and can trust his professional customer service and suggestions. More

The service greeter was professional & kind. He promptly checked me in. Jonathan Ramirez was thorough at explaining the process and what services would he performed on my vehicle. My car was completed earli checked me in. Jonathan Ramirez was thorough at explaining the process and what services would he performed on my vehicle. My car was completed earlier than expected. Overall the service was great. Above a 10!!! Thank you More

Gerald Ervin is an awesome service advisor, the best! I will only schedule my service with him and no one else as I fully trust him. will only schedule my service with him and no one else as I fully trust him. More

The service department said the service would take about 2 hours. I did not get a call that the car was ready for 3 1/2 hours. 2 hours. I did not get a call that the car was ready for 3 1/2 hours. More

10k checkin for my new car. Didn’t rotate the tire as promised. Oil plug loose after two weeks. Extremely disappointed . I had expected my tires rotated as promised, the service tech did not do it promised. Oil plug loose after two weeks. Extremely disappointed . I had expected my tires rotated as promised, the service tech did not do it. I returned the car the next day and they rotated the tires. Now two weeks later I noticed a car was leaking oil on my newly power washed sealed driveway. After getting more and more oil on my driveway I jacked up the Prius and saw the drain plug was loose. I am hoping that this loose drain plug was not malicious due to my complaint. In any case I am wondering what type of people work at this dealership. More