Concord Toyota
Concord, CA
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Best experience Bought myself a highlander a couple weeks ago with no problems. Up and out. Very helpful customer service. Very happy to do business with concord toyo Bought myself a highlander a couple weeks ago with no problems. Up and out. Very helpful customer service. Very happy to do business with concord toyota More
Beware of pre-inspection report of used car Concord Toyota's pre-inspection report of used car not very reliable. Starter in car went out within a month and a half - not a good deal. Concord Toyota's pre-inspection report of used car not very reliable. Starter in car went out within a month and a half - not a good deal. More
Bought new Toyota Prius Great experience buying my new car, Bash was very knowledgeable and helpful and helped me find exactly the car I wanted without trying to sell me any Great experience buying my new car, Bash was very knowledgeable and helpful and helped me find exactly the car I wanted without trying to sell me any alternatives or something I didn't want. I would definitely recommend his customer service to everyone More
Never give a 5 star rating I was pleased with my experience at Concord Toyota. I was disappointed that I had to fill out credit app even though I paid cash. I was pleased with my experience at Concord Toyota. I was disappointed that I had to fill out credit app even though I paid cash. More
E Z Does It In January 2015, my 1999 Toyota Pre-Runner blew a head gasket and after 222,221 trouble free miles it was time for a new one. A friend suggested that In January 2015, my 1999 Toyota Pre-Runner blew a head gasket and after 222,221 trouble free miles it was time for a new one. A friend suggested that I try Concord Toyota and ask for Lisa Piombo. My buying experience was excellent. I don't think I was at the dealership for more than 90 minutes before we closed the deal. Lisa was extremely knowledgeable, helpful and professional and delivered it all in a personable casual fashion. I left the dealership very satisfied and continue to be satisfied with follow on customer service. More
Best Possible Experience I found exactly the Certified Pre-owned car I wanted at a great price. Getting an additional discount as a Costco member was a bonus. Rolando in Sales I found exactly the Certified Pre-owned car I wanted at a great price. Getting an additional discount as a Costco member was a bonus. Rolando in Sales, Angel in Finance, and Christian in Customer Care were all terrific. What a fun, relaxed car-buying experience. I'm loving my 2012 RAV4, and will certainly go to Concord Toyota next time I need a car. More
Buying a used car Went in to look at a 2007 corvette, everybody was so nice and no pressure tactics. An hour later I drove home in my new corvette!!! The best experienc Went in to look at a 2007 corvette, everybody was so nice and no pressure tactics. An hour later I drove home in my new corvette!!! The best experience I ever had buying a car!!!!!! More
This Prius was all about COLOR. This is Prius number 3. As noted in title, this car was all about the color. All the staff are helpful, friendly and polite. It is always a joy to This is Prius number 3. As noted in title, this car was all about the color. All the staff are helpful, friendly and polite. It is always a joy to stop by and have my questions answered and see my friends. More
It was so good, I bought two new cars! My parents and I were looking for a new car for each of us and we had to have Toyota. Christian Cabrera was our sales rep and he took care of us big t My parents and I were looking for a new car for each of us and we had to have Toyota. Christian Cabrera was our sales rep and he took care of us big time. My parents got a brand new Camry (fully loaded) and I picked up the Corolla (fully loaded). The price couldn't be beat and the experience was amazing. I'd highly recommend this dealership to anyone looking to buy a new car. Daren More
FEEL USED FOR A SALE Other than the price of the car being perfect I have no other great experience at this dealership. After driving my used car off the lot the check eng Other than the price of the car being perfect I have no other great experience at this dealership. After driving my used car off the lot the check engine light came on. Taking it back on my next day off was a heart break because the service center was going to keep it over night to look at it. The next day I get a call from the sales person saying "The car has this problem with the computer and because it will cost so much to fix we can either find you a different car or return your money". Of course at the time I was a little too distraught about the news to even comply with this so I said I wanted my money back. He said he would have the check prepared for when I come to get it. Now three days a later I went back up after being told about another car that could be perfect for me. After a test drive I was somewhat ok with the car and was just willing to settle. Here is the kicker the car was $2000 out of my budget and they weren't willing to work on bringing it down any bit just extend my financing. That doesn't work why should I have to extend my financing for their errors right? So I stuck with my decision to get my money back as they offered. Here is where I ran into another problem they said they wouldn't have my check ready for several days which for a person with no car and a busy work schedule and the promise of a returned check that day I was extremely unhappy. I waited a hour and they finally got my check in order and I thought I was done. Two weeks later I am getting a notice from the bank saying the loan was only partially paid off and that I owed the rest. Um hello don't even own the car anymore and it seems like I was getting no where with Concord Toyota. The only good thing is Omid the sales manager said he would take care of it since it would seem none of the people involved with my issue knew how to pick up a phone and call me to tell me they fixed this issue (only because they never attempted to fix it, it would seem). Either way I have never been more insulted and felt like I was just a money sign at a dealership then I did during this ordeal. More