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Concord Toyota

Concord, CA

4.6
387 Reviews
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1090 Concord Ave

Concord, CA

94520

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Showing 387 reviews

March 30, 2020

Great Dealership I have never had a bad experience with this dealership, service, and staff. I think that people expect too much from dealerships that make them unhap More

by Mary Beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service and sales.
Apr 02, 2020 -

Concord Toyota responded

Mary Beard, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Concord Toyota

March 21, 2020

Outstanding service I was extremely satisfied with the representative (Derick), I asked for a 90,000 mile servicing since my wife and I would be traveling across the coun More

by LCDRBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick
Mar 24, 2020 -

Concord Toyota responded

Lcdrbob, we're happy you found Derick and our staff to be so supportive during your experience here at Concord Toyota. We look forward to your next visit! Take care!

March 17, 2020

Returning a leased car and acquiring a new lease car I had made an appointment with a car dealer at Concord Toyota to return my leased car and receive a new lease car. The new cars to choose from were t More

by maxrun1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton, Tony
Mar 19, 2020 -

Concord Toyota responded

Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please reach out to us at (855) 452-5902 so that we can address your concerns and restore your confidence in Concord Toyota. Thank you, and we wish you the best.

March 09, 2020

Purchasing a New Car The salesman, Mr. Amer Mushtag, was very friendly and knowledgeable concerning the car my wife and I purchased. He made sure we understood the worki More

by mbealbev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amer Mushtag, Angel and David.
Mar 11, 2020 -

Concord Toyota responded

Mbealbev, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

March 08, 2020

Josh, Dalton & Angel are the 3 reasons why we came to Toyota of Concord. Professional, professional & professional. Such a pleasant time shopping & buying a car from them. 3 👍🏾'a up! More

by Silverio
Recommend Dealer
Yes
Employees Worked With
Josh, Daltin & Angel
Mar 11, 2020 -

Concord Toyota responded

Silverio, thank you for your kind review; we are happy to pass along your comments to the team here at Concord Toyota! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2020

No one is getting back to me. I setup a major maintenance coming up and checked off the part online to have someone call me when I was making the appointment. I also called them a More

by cl_email27
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Any Advisor
Feb 28, 2020 -

Concord Toyota responded

Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.

February 11, 2020

Well I bought a car from this dealership and I really admired their customer service. Especially, their salespersons: Daniel and Basharmal are really nice and helpful individuals. Thank you very much for More

by Mustafa_azizi007
Recommend Dealer
Yes
Employees Worked With
Daniel and Basharmal
Feb 27, 2020 -

Concord Toyota responded

Well I bought a car from this dealership and I really...

February 11, 2020

very smooth transaction from Mr, Andy at the finance office, I was very happy with Mr, Andy at the finance office, Andy and Surapong salesman was very helpful to make the transaction running smoothly, Excellen, More

by champathong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Surapong, Daric
Feb 27, 2020 -

Concord Toyota responded

Champathong, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

February 06, 2020

Always get the best service from Daric Mathis at Concord Toyota . He remembers my name & explains all the services my car needs. Gets the car in & out in a timely matter. More

by cangrom
Recommend Dealer
Yes
Employees Worked With
Daric Mathis
Feb 27, 2020 -

Concord Toyota responded

Cangrom, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

January 26, 2020

A truly enjoyable experience. No pressure! My salesman Sam was able to answer all my questions, and I got exactly what I wanted. I was impressed with his detailed knowledge and with how quickly Angel got More

by Eric V
Recommend Dealer
Yes
Employees Worked With
Sam and Angel
Feb 27, 2020 -

Concord Toyota responded

Hi Eric V! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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